Customer Service Representative

1 day ago


Tullahoma, United States Garnet River Full time

Garnet River is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division works as a recruiting arm for technical companies in the region and across the country. Clients turn to us to help them find talent.

We are currently seeking Customer Service Representatives for an international company that operates within the transportation industry. The Representative will provide a service to customers who require assistance with issues involving their E-Z Pass accounts. The Customer Service Representative will be responsible for providing professional, knowledgeable, and courteous call support to all cardholders, patrons, and transit operators. This position typically works under close supervision and direction. This position is remote based out of Tullahoma, Tennessee.

Essential Job Duties & Responsibilities:

Answers all incoming phone calls from customers.

Processes all fax and email inquiries.

Performs all assigned tasks as quickly and accurately as possible.

Follows all established policies, procedures, and written/verbal instructions.

Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible.

Answers all inquiries related to New Hampshire E-Z Pass

Minimum Job Requirements:

High school degree, or equivalent, plus three years experience in a Customer Service/Call Center.

Must possess a positive attitude.

Must excel in a fast-paced environment.

Able to work and respond in a high-volume situation.

Willing to work extended hours.

Ability to type 40 plus words per minute (WPM).

Proficient in Microsoft Office

Pay Rate: $14.00

Garnet River LLC is an Equal Employment opportunity/Affirmative Action (EEO/AA) employer. Minorities/Female/Disabled/Veteran (M/F/D/V)



  • Tullahoma, United States Garnet River Full time

    Garnet River® is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division works as a recruiting arm for technical companies in the region and across the country. Clients turn to us to help them find talent.We...


  • Tullahoma, United States Garnet River Full time

    Garnet River® is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division works as a recruiting arm for technical companies in the region and across the country. Clients turn to us to help them find talent.We...


  • Tullahoma, Tennessee, United States Garnet River Full time

    Job Summary:Garnet River, a leading provider of customized information technology solutions, is seeking a skilled Customer Service Representative to join our team. As a representative of our company, you will provide exceptional support to customers who require assistance with issues involving their E-Z Pass accounts.Key Responsibilities:Provide...


  • Tullahoma, Tennessee, United States Ascend Federal Credit Union Full time

    About UsAscend Federal Credit Union is a leading financial institution in Middle Tennessee, serving over 260,000 members across 28 branch locations. With a strong focus on employee growth and development, we strive to create a positive and supportive work environment that fosters success.Our commitment to our employees is reflected in our unique work...


  • Tullahoma, Tennessee, United States Ascend Federal Credit Union Full time

    About UsAscend Federal Credit Union is a leading financial institution in Middle Tennessee, serving over 260,000 members across 28 branch locations. With a strong focus on employee growth and development, we strive to create a positive and supportive work environment that fosters success.Our commitment to our employees is reflected in our unique work...


  • Tullahoma, Tennessee, United States Garnet River Full time

    Job Summary:Garnet River is a leading provider of customized information technology solutions for its clients. We specialize in solving complex challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division serves as a recruiting arm for technical companies, helping clients find top talent.Job Description:We are...


  • Tullahoma, Tennessee, United States Ascend Federal Credit Union Full time

    About UsAscend Federal Credit Union is a leading financial institution in Middle Tennessee, serving over 260,000 members with a strong focus on employee growth and development. With a commitment to excellence, we strive to provide exceptional member service and support.Job SummaryWe are seeking a highly skilled Contact Center Representative to join our team....


  • TULLAHOMA, United States Domino's Pizza Full time

    Why Work for Domino’s/What We are Offering Our Great Team Members.  Newly Updated Payscale!• We are the number 1 pizza company in the world!• Growth and Career Advancement Opportunity – Learn and sharpen your business skills to grow within our organization. Advancement opportunities including Assistant Manager, General Manager, Area Supervisor,...


  • Tullahoma, Tennessee, United States Ascend Federal Credit Union Full time

    The Customer Service Agent is responsible for managing incoming calls from members and providing information and services related to credit union offerings through telephone interactions. Key Qualifications:Previous experience in a customer service roleProficiency with Microsoft applicationsExperience in membership services, retail, or banking environments


  • Tullahoma, Tennessee, United States Ascend Federal Credit Union Full time

    Position Overview:The Customer Service Agent is responsible for managing incoming inquiries from members and providing information and services related to credit union offerings through effective telephone communication.Key Qualifications:Proven experience in a customer service roleProficiency in Microsoft Office SuiteExperience in membership services,...


  • Tullahoma, Tennessee, United States Ascend Federal Credit Union Full time

    Position Overview:The Customer Service Specialist is responsible for managing incoming inquiries from members and providing essential information and services related to the credit union through effective telephone communication.Key Responsibilities:Handle member calls with professionalism and efficiency.Utilize Microsoft applications to assist in service...


  • Tullahoma, Tennessee, United States Ascend Federal Credit Union Full time

    Position Overview:The Customer Service Specialist is responsible for managing incoming inquiries from members and providing essential information and services related to the credit union through effective telephone communication.Key Responsibilities:Handle member calls with professionalism and efficiency.Utilize Microsoft applications to assist in delivering...


  • Tullahoma, Tennessee, United States Ascend Federal Credit Union Full time

    About Ascend Federal Credit Union:Ascend is recognized as the largest credit union in Middle Tennessee and ranks among the largest in the United States, boasting over $4 billion in assets. With a focus on an occupation-based membership, Ascend is dedicated to expanding and diversifying the select employee groups it serves, enhancing security for both the...


  • Tullahoma, Tennessee, United States Stan McNabb Chrysler Dodge Jeep Ram Fiat Full time

    We are seeking a highly skilled and motivated Sales and Service Representative to join our team at Stan McNabb Chrysler Dodge Jeep Ram Fiat. As an Internet Sales Associate, you will play a critical role in driving sales and customer satisfaction.Key Responsibilities:Manage Customer Inquiries: Respond to and resolve customer inquiries in a professional and...


  • Tullahoma, Tennessee, United States Ascend Federal Credit Union Full time

    About UsAscend Federal Credit Union is a leading financial institution in Middle Tennessee, serving over 260,000 members across 28 branch locations. With a strong focus on employee development and member satisfaction, we strive to provide a unique work culture that fosters growth and success.What We OfferAs a valued employee of Ascend Federal Credit Union,...


  • Tullahoma, Tennessee, United States NebulaWorks Full time

    NebulaWorks is a leading player in the agricultural trading industry, with a strong presence in northern Germany. Our team is a vital part of the company's operations, with a total of around 5000 employees across 440 locations. We cover a wide range of essential services, including nutrition, living spaces, and energy. As one of the largest employers in the...


  • Tullahoma, Tennessee, United States Ascend Federal Credit Union Full time

    About UsAscend Federal Credit Union is a leading financial institution in Middle Tennessee, with a strong presence in the United States. As a member-owned cooperative, we are committed to providing exceptional financial services to our members. With a focus on innovation and customer satisfaction, we strive to be the most loved credit union in our...


  • Tullahoma, United States Stan McNabb Chrysler Dodge Jeep Ram Fiat Full time

    Job DescriptionJob DescriptionJob SummaryWe are looking for an Internet Sales Associate to join our growing team!  The right candidate will have excellent interpersonal skills and the ability to meet and exceed goals. Day-to-day tasks include managing inbound leads and providing assistance on our product offerings to customers.Responsiblities:Manage a high...


  • Tullahoma, United States Stan McNabb Chevrolet Buick GMC Full time

    Job DescriptionJob DescriptionJob SummaryWe are looking for an Internet Sales Associate to join our growing team!  The right candidate will have excellent interpersonal skills and the ability to meet and exceed goals. Day-to-day tasks include managing inbound leads and providing assistance on our product offerings to customers.Responsiblities:Manage a high...


  • Tullahoma, United States Stan McNabb Chrysler Dodge Jeep Ram Fiat Full time

    Job DescriptionJob DescriptionJob SummaryWe are looking for an Internet Sales Associate to join our growing team!  The right candidate will have excellent interpersonal skills and the ability to meet and exceed goals. Day-to-day tasks include managing inbound leads and providing assistance on our product offerings to customers.Responsiblities:Manage a high...