Customer Service Specialist

1 week ago


Tullahoma, Tennessee, United States Lee Sullivan - State Farm Agent Full time
Job Overview

A part-time position is available in a State Farm Agent's office, providing meaningful work and competitive compensation.

Responsibilities
  • Establish customer relationships and follow up as needed to ensure prompt, accurate, and friendly service.
  • Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Educate customers about insurance options using a customer-focused, needs-based review process.
Requirements
  • Excellent communication skills in written, verbal, and listening formats.
  • Self-motivated with a proactive approach to problem-solving.
  • Detailed-oriented and dedicated to customer service.
  • Ability to work effectively in a team environment and relate to customers.
  • Property and Casualty license required.
Benefits
  • Hourly pay for part-time employees.
  • Valuable experience in the insurance industry.
  • Growth potential and opportunities for advancement within the agency.
Additional Information

This position is an independent contractor role with a State Farm agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs.

Estimated Salary: $12-$15 per hour based on location and experience.



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