E-Z Pass Customer Service Associate

7 days ago


Tullahoma, Tennessee, United States Garnet River Full time
About the Job

Join our team as a Customer Service Representative and provide exceptional customer service to individuals requiring assistance with their E-Z Pass accounts. You will work under close supervision and direction, answering phone calls and processing inquiries.

About Garnet River

Garnet River is a full-service information technology company that provides customized solutions to its clients. Our staffing division works as a recruiting arm for technical companies in the region and across the country.

Key Responsibilities
  • Answer all incoming phone calls from customers.
  • Process all fax and email inquiries.
  • Perform all assigned tasks as quickly and accurately as possible.
  • Follow all established policies, procedures, and written/verbal instructions.
  • Ensure all assigned issues are updated and resolved as efficiently and as quickly as possible.
Requirements
  • High school degree, or equivalent, plus three years' experience in a Customer Service/Call Center.
  • Must possess a positive attitude.
  • Must excel in a fast-paced environment.
  • Able to work and respond in a high-volume situation.
  • Willing to work extended hours.
  • Ability to type 40 plus words per minute (WPM).
  • Proficient in Microsoft Office
Estimated Salary

$14.00 per hour

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