E-Z Pass Customer Service Associate
7 days ago
Join our team as a Customer Service Representative and provide exceptional customer service to individuals requiring assistance with their E-Z Pass accounts. You will work under close supervision and direction, answering phone calls and processing inquiries.
About Garnet RiverGarnet River is a full-service information technology company that provides customized solutions to its clients. Our staffing division works as a recruiting arm for technical companies in the region and across the country.
Key Responsibilities- Answer all incoming phone calls from customers.
- Process all fax and email inquiries.
- Perform all assigned tasks as quickly and accurately as possible.
- Follow all established policies, procedures, and written/verbal instructions.
- Ensure all assigned issues are updated and resolved as efficiently and as quickly as possible.
- High school degree, or equivalent, plus three years' experience in a Customer Service/Call Center.
- Must possess a positive attitude.
- Must excel in a fast-paced environment.
- Able to work and respond in a high-volume situation.
- Willing to work extended hours.
- Ability to type 40 plus words per minute (WPM).
- Proficient in Microsoft Office
$14.00 per hour
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