Customer Care Representative

4 months ago

Chantilly, United States Lennar Full time
We are Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

Customer Care Representative:

Lennar is seeking a Customer Care Representative to handle customer care requests professionally and as quickly as possible. Responsible for evaluating requests, scheduling trades to complete work, expedite repairs and ensure homeowner satisfaction.

Responsibilities:
  • Guide Lennar Homeowners through the New Home Celebration/Orientation.
  • Meet with homeowners at their homes to view their concerns and advise if warrantable.
  • Organizes and prioritizes written lists of warrantable items to be completed.
  • Records, maintains and finalizes homeowner files for assigned communities.
  • Administers warranty cost controls by having a complete knowledge of all scopes of work.
  • Manages business partner accountability, defines warranty standards for buyers and works with Construction on the delivery of completed and "ready to move-in homes".
  • Responsible for scheduling to make corrections and supervising work of business partners.
  • Verifies work progress and completion pf assigned business partner tasks.
  • Performs quality control inspections before walk-through.
  • Schedules worksite appointments as needed.
  • Assigns accountability for expenses/back charges as based on detailed inspection of work and compliance with policies and procedures.
  • Able to investigate, detect and resolve warrantable concerns.
Qualifications:
  • High school diploma or equivalent
  • Customer service or construction experience preferred
  • Superior verbal communication skills
  • Strong ability to multi-task
  • Outgoing, professional demeanor with the ability to establish and maintain effective relationships
  • Basic computer skills
  • Customer Service training preferred/will also train as needed
Lennar Core Values

Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, shareholders, and community.

Life at Lennar

Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family.

When You Join:
  • Health Insurance - Medical, Dental & Vision
  • Vacation - 3 weeks of vacation per year to start
  • Holidays, Sick Leave, & Personal Days
  • 401(k) Savings Plan with company match
  • Paid Maternity & Bonding Leave
  • New Hire Referral Bonus Program
  • Product Purchase Discount for Associates
  • Associate Assistance Plan
  • Everyone's Included Day - In the spirit of inclusion, diversity, and caring for our community, Lennar encourages our Associates to take a day to connect, reflect and inspire those around us, in a way that is uniquely important to you.
  • And More


Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

  • Customer Care Representative

    3 months ago

    Chantilly, United States Sparks Personnel Services, Inc. Full time

    Acquire and maintain comprehensive product and service knowledge to ensure effective customer service delivery Manage a high volume of calls to answer questions, process orders, and resolve customer issues Increase sales efforts by identifying approp Customer Care, Representative, Customer Service, Retail, Staffing

  • Customer Care Representative

    3 months ago

    Chantilly, United States Lennar Homes Full time

    We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and...

  • Customer Care Representative

    2 months ago

    Chantilly, United States Lennar Homes Full time

    We are LennarLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and...

  • Customer Care Representative

    4 weeks ago

    Chantilly, Virginia, United States Lennar Homes Full time

    About the RoleLennar Homes is seeking a skilled Customer Care Representative to provide exceptional support to homeowners. As a key member of our team, you will be responsible for evaluating customer requests, scheduling trades, and ensuring timely resolution of issues.Key ResponsibilitiesGuide homeowners through the New Home Celebration/Orientation...

  • Customer Care Representative

    2 weeks ago

    Chantilly, United States Sparks Group Full time

    Job DescriptionJob DescriptionJob Summary/Company: A leader in online continuing education courses based in Chantilly VA is currently seeking motivated Customer Service Representatives to work in their fast-paced call center for a short term contracted position starting on 11/18 and running though the end of the year. This position pays $16.25 and the hours...

  • Customer Service Representative

    4 weeks ago

    Chantilly, Virginia, United States Lennar Full time

    Customer Care RepresentativeLennar is seeking a dedicated professional to serve as a Customer Care Representative. This role is responsible for ensuring the highest level of customer satisfaction by addressing homeowner concerns and resolving issues in a timely and professional manner.Key Responsibilities:Provide exceptional customer service to homeowners,...

  • Customer Service Representative

    4 months ago

    Chantilly, United States Staff My Agency Full time

    Tarek Elhendaway - State Farm Agency, located in South Riding, VA is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we...

  • Customer Service Representative

    4 days ago

    Chantilly, United States U-Haul International, Inc Full time

    Assist customers inside and outside a U-Haul center with U-Haul products and services. Pump propane. Do storage walks and repairs. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Cl Customer Service Representative, Customer Service, Representative, Retail

  • Customer Service Representative

    4 weeks ago

    Chantilly, Virginia, United States Leisnoi Incorporated Full time

    Job Title: Customer Service RepresentativeJob Summary:Leisnoi Incorporated is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels. Key Responsibilities: Identify customer needs and...

  • Customer Care Coordinator

    3 weeks ago

    Chantilly, United States Lennar Full time

    Customer Care Coordinator We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a...

  • Customer Service Representative

    4 weeks ago

    Chantilly, Virginia, United States Giant Food Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at Giant Food. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various tasks as needed.Key Responsibilities:Provide excellent customer...

  • Customer Service Representative

    4 weeks ago

    Chantilly, Virginia, United States GTSC Talent Solutions Full time

    Job Title: Customer Service RepresentativeAbout the Role:USParalog is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Contact Center, you will provide exceptional support to our customers, including Veterans and their family members. Your primary responsibility will be to direct callers to the appropriate...

  • Customer Service Representative

    3 days ago

    Chantilly, United States U-Haul Full time

    Location: 3995 Westfax Dr, Chantilly, Virginia 20151 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    1 month ago

    Chantilly, Virginia, United States The Bowen Group Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at The Bowen Group. As a Customer Service Representative, you will provide front-line operational support for the Veterans Experience Office's premier Contact Center.Key Responsibilities:- Assist callers by directing them...

  • Customer Service Representative

    4 weeks ago

    Chantilly, Virginia, United States Ampcus Full time

    Job Summary: We are seeking a skilled Customer Service Representative to join our team at Ampcus. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Interact with customers to handle pre-sales or post-sales service functions,...

  • Customer Service Representative

    1 month ago

    Chantilly, Virginia, United States The Freedom Bank of Virginia Full time

    Job SummaryThe Client Service Representative (CSR) plays a vital role in providing exceptional customer service to clients at our bank. This includes handling routine transactions, opening and servicing deposit accounts, and promoting other bank services. The CSR will work closely with clients to understand their needs and provide solutions to meet those...

  • Customer Relationship Representative

    1 month ago

    Chantilly, United States PrideStaff Full time

    Are you enthusiastic and love to help educate people? Our client that is centered around educational content is looking for a Customer Relationship Representative to come join their team! Location: Chantilly Compensation: 18.50/hr Duration: Oct 28th- end of December Shifts available: 9:00A-6:00P or 11:00 A- 8:00 P Responsibilities: Provide inbound...

  • Customer Relationship Representative

    2 weeks ago

    Chantilly, United States PrideStaff Full time

    Are you enthusiastic and love to help educate people? Our client that is centered around educational content is looking for a Customer Relationship Representative to come join their team! Location: Chantilly Compensation: 18.50/hr Duration: November 18th- end of year Schedule: Mon-Fri Training week: 10:00A-7:00P Regular Shifts: Mon-Fri ; TBD...

  • Customer Service Representative

    4 weeks ago

    Chantilly, Virginia, United States Acclaim Technical Services Full time

    Acclaim Technical Services is a leading provider of language, operations, and technology services to U.S. Federal agencies. As an Employee Stock Ownership Plan (ESOP) company, we prioritize employee growth and development. We are seeking a skilled Customer Service Representative to join our team in Northern VA. The ideal candidate will provide professional...

  • Customer Service Representative

    4 weeks ago

    Chantilly, Virginia, United States Acclaim Technical Services Full time

    Acclaim Technical Services, a leading language, operations, and technology services company, is seeking a skilled Customer Service Representative to join our team in Northern VA.You will provide professional telephone operations support in a fast-paced environment, answering and managing incoming calls from various sources.Responsibilities• Provide...