![Terranea](https://media.trabajo.org/img/noimg.jpg)
Destination Services Supervisor
2 months ago
Overview:
Planning and executing corporate group events including, but not limited to, activities, dcor, entertainment and transportation, with the direction of the Destination Services Sales Managers. Assisting with all administrative tasks for the department as a whole.
Responsibilities:- Responsible for the administration and coordination of the Destination Services Department for all corporate events (activities, dcor, entertainment, transportation, etc.)
- Responsible for coordinating with Recreation department and all Destination Services vendors to do weekly, monthly, and annual planning of all available resort activities and vendor updates in all systems.
- Responsible for checks and balances of Destination Services invoices. This includes creating Purchase Orders prior to events and processing invoices.
- Maintain complete knowledge of all Destination Services offerings and be able to clearly articulate to guests.
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Maintain complete knowledge of proper maintenance and use of equipment. Use equipment only as intended.
- Facilitate and execute group teambuilding events and activities as well as set up of dcor.
- Process all Destination Services charges to group master accounts, or guest accounts, when needed.
- Research and assist in creating new group offerings and update Destination Services files weekly with new offerings and vendors. Update marketing material for department.
- Book/block all Destination Service activities in Fare Harbor.
- Confirm all activities, dcor, entertainment, and transportation for group events.
- Create Banquet Event Orders and diagrams for each event.
- Communicate booked events with other Terranea departments including Banquets and Conference Services regularly.
- Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations and resolve guest complaints, ensuring guest satisfaction.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Create folders for all upcoming groups that department managers have had contact with.
- Update master spreadsheet and project management folders for groups daily.
- Research and assist in new group offerings. Responsible for researching new vendors, setting them up in our system, negotiating payment terms, and collecting all necessary documents.
- Tracking budget and revenue for group events.
- Send 3-Day vendor confirmations to all vendors with updated numbers.
- Ensure signed contracts received, filed, and communicated to all team members
- Create Event Overviews and distribute to all team members two weeks prior to event
- Create and continuously update Department calendar
- Create contracts and estimates on booked business
- Assist in creating decks and proposals for potential groups when requested by department Sales Managers
- Create detailed daily schedules for all upcoming activities, events, and vendor arrivals.
- Obtain all preliminary information from department managers for upcoming groups.
- Confirm/verify all space and equipment necessary for each program
- Scheduling staff for group events/activities to ensure properly executed events
- Relay all necessary information to internal staff to ensure successful event execution.
- Attend Resume meetings.
- Create and submit expense reports as needed.
- Communicate with Accounting in regards to department expenses and vendor payment needs.
- Have a clear understanding of BirchStreet, FareHarbor, Salesforce, and POS System.
- Order necessary supplies approved by Sales Managers
Additional Duties & Responsibilities:
- Flexibility with other aspects of the Destination Services team upon request of Sales Managers.
- Flexibility with other services not pertaining to guest services, but dealing with the resort.
- Fluency in English both verbal and non-verbal.
- Provide legible communication.
- Ability to:
- Perform job functions with attention to detail, speed and accuracy.
- Prioritize and organize.
- Be a clear thinker, remaining calm and resolving problems using good judgment.
- Be a proactive problem solver and anticipate department and group needs.
- Follow directions thoroughly.
- Understand guests service needs.
- Work cohesively with co-workers as part of a team.
- Work with minimal supervision
- Be flexible with scheduling and be able & willing to work early/late shifts and weekends.
- Maintain confidentiality of guest information and pertinent hotel data.
Experience, Education, & Licensure:
- High school graduate. College graduate preferred.
- 2 years recreation, hospitality or special event experience.
- Additional experience as described above may be substituted with college degree/courses.
- Fluency in a second language, preferably Spanish.
- Previous guest relations training.
Compensation:
Base Pay Start Rate: $26.00/Hr.
We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match
#Terranea
-
Culinary Supervisor
1 week ago
Rancho Palos Verdes, California, United States Salvationarmytucson Full timeCulinary SupervisorJob Category: Food ServicesPosition Overview:The Salvation Army Tucson is seeking a dedicated Culinary Supervisor to join our team. This role is essential in ensuring the efficient operation of our food service department, aligning with our mission to serve the community with compassion and integrity.Key Responsibilities:Assist the Food...
-
Corporate Events Coordinator
2 days ago
Rancho Palos Verdes, California, United States Terranea Full timePosition Overview: The role involves overseeing the planning and execution of corporate group events, including various activities, decor, entertainment, and transportation, under the guidance of the Destination Services Sales Managers. This position also encompasses a range of administrative responsibilities within the department. Key Responsibilities:...
-
Corporate Events Coordinator
2 days ago
Rancho Palos Verdes, California, United States Terranea Full timePosition Overview: The role involves the meticulous planning and execution of corporate group events, encompassing activities, decor, entertainment, and transportation, under the guidance of the Destination Services Sales Managers. This position also entails assisting with various administrative responsibilities within the department. Key Responsibilities:...
-
Corporate Events Coordinator
7 days ago
Rancho Palos Verdes, California, United States Terranea Full timePosition Overview:The role involves orchestrating and managing corporate group events, encompassing activities, decor, entertainment, and transportation, under the guidance of the Destination Services Sales Managers. Additionally, the position entails supporting all administrative functions within the department.Key Responsibilities:Oversee the...
-
Culinary Operations Supervisor
1 week ago
Rancho Palos Verdes, California, United States Terranea Full timePosition Overview: The Culinary Operations Supervisor is responsible for overseeing, coordinating, and actively participating in the activities of kitchen staff and culinary personnel engaged in food preparation and cooking within the resort's dining establishments. This role includes involvement in the strategic planning of the Culinary Department, ensuring...
-
Turndown Attendant
5 days ago
Rancho Palos Verdes, United States Terranea Full timeOverview: This position shall strive to provide exceptional service to both internal and external guests at all times.S/he is responsible for turndown service and maintaining the cleanliness of guest rooms, corridors and public areas as assigned. This position is fully committed to ensuring that all procedures are performed to the department and company...
-
Turndown Attendant
2 weeks ago
Rancho Palos Verdes, United States Terranea Full timeOverview: This position shall strive to provide exceptional service to both internal and external guests at all times.S/he is responsible for turndown service and maintaining the cleanliness of guest rooms, corridors and public areas as assigned. This position is fully committed to ensuring that all procedures are performed to the department and company...
-
Licensed Vocational Nurse
3 months ago
Rancho Palos Verdes, United States GrandCare Health Services Full timeJob DescriptionJob DescriptionWe are currently looking for experienced Licensed Vocational Nurses with home health experience and a commitment to high quality care in a team environment. You will provide in-home services to clients in their homes in multiple locations including these and adjacent areas:Culver City l Santa Monica l Manhattan Beach l Hermosa...
-
Corporate Events Supervisor
1 week ago
Rancho Palos Verdes, California, United States Terranea Full timePosition Overview: The Event Services Coordinator at Terranea Resort plays a crucial role in overseeing all facets of event planning in alignment with the hotel's standards. This position involves coordinating details and menus for client functions while managing budgeted revenues through effective business solicitation and expenditure control. Key...
-
Restaurant Service Assistant
1 week ago
Rancho Palos Verdes, California, United States Terranea Full timePosition Overview:As a vital member of our team, the Dining Room Attendant plays a crucial role in delivering exceptional service to our guests. This position involves maintaining a clean and organized dining environment while assisting in various service tasks.Key Responsibilities:Prepare and arrange the dining area according to company standards.Ensure the...
-
Pre-Clinical Licensed Therapist- BIPOC Focused
3 months ago
Rancho Palos Verdes, United States KCW Psychological Services Full timeBenefits: 401(k) Competitive salary Flexible schedule Home office stipend Opportunity for advancement Training & development KCW Psychological Services: Our goal is to help clients maintain mental, physical, emotional, and spiritual health and wellness practices, as well as...
-
Meetings and Events Supervisor
1 week ago
Rancho Palos Verdes, California, United States Terranea Full timePosition Overview: The Event Coordination Manager at Terranea Resort plays a pivotal role in overseeing all facets of event planning in alignment with the hotel's standards. This position is responsible for orchestrating details and menu selections for client events while ensuring budgeted revenues are met through effective business solicitation and...
-
Clubhouse Operations Supervisor
2 days ago
Rancho Palos Verdes, California, United States American Golf Full timeOverview:ABOUT AMERICAN GOLFAmerican Golf stands as a prominent leader in the golf sector, recognized for its innovative and unmatched approach to managing golf courses. With over five decades of experience as an owner, lessee, and operator of golf courses and country clubs, American Golf has positioned itself as an expert in optimizing the potential of...
-
Donation Attendant
3 days ago
Rancho Palos Verdes, California, United States The Salvation Army Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Donation Attendant to join our Retail Team at The Salvation Army. As a key member of our team, you will be responsible for ensuring a positive donor experience and providing exceptional customer service.Key ResponsibilitiesMaintain a Clean and Organized Donation Trailer/Pod: Ensure the donation...
-
Guest Floor Attendant
1 week ago
Rancho Palos Verdes, California, United States Terranea Full timePosition Overview:As a vital member of our housekeeping team, you will be responsible for the cleanliness and upkeep of guest room floors and common areas. Your attention to detail and commitment to maintaining high standards will ensure a welcoming environment for our guests.Key Responsibilities:Thoroughly clean and maintain all corridors, service areas,...
-
House Attendant
2 months ago
Rancho Palos Verdes, United States Terranea Full timeOverview: Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor. Responsibilities: Maintain complete knowledge of and...
-
Donation Attendant
3 months ago
Rancho Palos Verdes, United States The Salvation Army Part time $16Pay Rate: $16.00 PH ABOUT THE ARC:The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent...
-
Special Events Paramedic
5 days ago
Rancho Palos Verdes, United States AMR Corp. Full timeLocated in Compton, CA Job Description: Status: Part- Time Department: Operations Reports to : Operations Supervisor POSITION SUMMARY: Are you looking to be part of a fun fast paced environment? Do you enjoy watching sporting events such as Baseball, Hockey, Football, Soccer and Basketball? We have many opportunities to work at these events as well as...
-
Luxury Hospitality Manager
3 days ago
rancho palos verdes, United States LAZ Parking Full timeThe LAZ Hospitality silo is a unique team. The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners.LAZ parking is seeking experienced individuals with at least 5+ years of experience in Luxury Hospitality...
-
Luxury Hospitality Manager
4 days ago
Rancho Palos Verdes, United States LAZ Parking Full timeThe LAZ Hospitality silo is a unique team. The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners.LAZ parking is seeking experienced individuals with at least 5+ years of experience in Luxury Hospitality...