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Service Coordinator
2 months ago
Service Coordinator
Location:
711 East Chester Street Kingston, NY 12401
Type: Full-time
Pay Range: $18 - $20 per hour
This Position Is Brought to You By
PostingsPlus
Company Description
Partner Rentals is a premier equipment rental company operating in New York's Hudson Valley and Northeast Pennsylvania. Renowned for our exceptional solutions tailored to both residential and commercial projects, we offer a comprehensive suite of services. These include equipment rentals, sales of new and used equipment, service and maintenance, operator training, and equipment hauling. As our organization strides forward, we're on the lookout for passionate, driven individuals ready to contribute to our team's success.
Job Description
We are thrilled to open the position of Service Coordinator at our New Windsor, NY facility. This crucial position functions as the operational core of our service delivery, guaranteeing seamless and efficient interactions with our customers. The Service Coordinator is essential in bridging our service technicians, sales force, and clients, managing the intricacies of service scheduling, equipment preparation, and ensuring follow-through on service appointments and rentals.
Key Responsibilities
Operational Excellence: Take charge of scheduling service appointments with a keen eye on efficient resource and personnel allocation.
Customer Service Mastery: Act as the primary point of engagement for service queries, offering unparalleled support and advice to clients.
Collaborative Efficiency: Ensure seamless communication and operational flow among service technicians, sales staff, and customers.
Lifecycle Management: Oversee the full spectrum of rental equipment management, encompassing preparation, dispatch, return, and upkeep.
Administrative Accuracy: Keep precise records related to service requests, schedules, and customer interactions.
Continuous Improvement: Proactively seek opportunities to refine service procedures and elevate client satisfaction.
Education / Formal Training
High school diploma or equivalent.
Preferred experience in customer service or administrative roles.
Proficiency in Microsoft Office and database systems.
Qualifications
Exceptional organizational and coordination capabilities.
Superior communication skills, both oral and written.
A customer-first approach with a dedication to outstanding service delivery.
The ability to effectively juggle and prioritize tasks in a dynamic setting.
A team-oriented mindset complemented by proficient problem-solving abilities.
Compensation and Benefits
A competitive salary reflective of your experience, within the range of $18 - $20 per hour.
A broad benefits package, including health, dental, and vision insurance.
A 401K plan with employer matching.
Ample opportunities for professional advancement within a supportive and dynamic team environment.
Additional Information
Partner Rentals is dedicated to building a workplace that celebrates diversity and inclusivity. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Join us in propelling our company—and our clients—to new heights of success.
This role has been specifically designed to attract versatile candidates eager to engage with various aspects of our business and work closely with our leadership team. Feel free to modify any section of this description to better align with your company's unique requirements or culture. This position is proudly brought to you by Postings Plus, aiming to connect qualified candidates with their ideal roles.
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