Patient Access Representative

1 month ago


Bend, United States St. Charles Health System Full time

Typical pay range: $20.57 - $26.74 per hour, based on experience, in addition to shift differentials: Evening: $2.50/hr., Night: $5.50/hr., Weekend: $2.00/hr.The role supports the Emergency Department and Family Birthing Center. This position is also eligible for a 15% relief differential added to the hourly rate in lieu of benefits.ST. CHARLES HEALTH SYSTEMJOB DESCRIPTIONTITLE: Patient Access Representative REPORTS TO POSITION: Supervisor-Patient Access ServicesDEPARTMENT: Patient Access ServicesOUR VISION: Creating America's healthiest community, togetherOUR MISSION: In the spirit of love and compassion, better health, better care, better valueOUR VALUES: Accountability, Caring and TeamworkDEPARTMENTAL SUMMARY: The Patient Access Department registers and schedules all patients for medical services as ordered by their physician, obtaining all key information required to bill for services provided. Our goal is to provide professional, accurate and timely service within all aspects of registration and scheduling.POSITION OVERVIEW: Registers all patients for medical services as ordered by their physician. Provides professional, accurate and timely service within all Admitting functions. This position does not directly manage any other caregivers.ESSENTIAL FUNCTIONS AND DUTIES: Demonstrate the ability to mulit-task, provide attention to detail, complete accurate data entry in a fast paced environment with multiple distractions. Demonstrates excellent customer service skills in a manner that promotes goodwill, is timely, efficient and accurate.Ability to work with patients and/or family members who may be experiencing multiple different emotions. Excellent Verbal, Written and communication skills.Functions as a patient representative during registration/interview process.Must demonstarate the ability to select the correct insurance plan, send and review eligiblity responses. Basic understanding of Medicare and Medicaid requirements.Has a clear understanding of how to accuralty select the correct patient and accurately assign an encounter number.Ability to work in mulitple computer programs as required.Assists professional staff as requested.Assists with special projects as needed.Perform other clerical or support duties as needed.Collects co-pays and deductibles from patients..Has the ability to back up Financial Counseling staff as needed to take payments, give out financial assistance information and complete presumptive eligiblity.Has a clear understanding of all downtime processes.Valuables and Medications will be collected and documented from patients to be placed in the safe when there are no family members to receive them.Attend required meetings, training, and online trainings as assigned.Must be able to utilize available resources.Supports the vision, mission and values of the organization in all respects.Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.Provides and maintains a safe environment for caregivers, patients and guests.Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned.EDUCATION:Required: High School Diploma or GED.Preferred: College courses in medical terminology. General/medical office practice experience. LICENSURE/CERTIFICATION/REGISTRATION:Required: N/A Preferred: N/A EXPERIENCE:Required: Previous PC/Windows experience. Preferred: One year customer service experience. Collection and data entry experience. PERSONAL PROTECTIVE EQUIPMENT:Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.PHYSICAL REQUIREMENTS:Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation, operation of motor vehicle.Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-25 pounds, operation of a motor vehicle.Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.Exposure to Elemental FactorsNever (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.Blood-Borne Pathogen (BBP) Exposure CategoryNo Risk for Exposure to BBPSchedule Weekly Hours:0Caregiver Type:ReliefShift:Variable (United States of America)Is Exempt Position?NoJob Family:REPRESENTATIVEScheduled Days of the Week:VariableShift Start & End Time:variable



  • Bend, United States St. Charles Health System Full time

    Typical pay range: $20.57 - $26.74 per hour, based on experience. This position comes with a comprehensive benefits package that includes medical, dental, vision, a 403(b) retirement plan, and a generous Earned Time Off (ETO) program. ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Patient Access Representative REPORTS TO POSITION: Supervisor-Patient...


  • Bend, United States St Charles Health Care Full time

    Typical pay range: $18.75 - $22.50 Ambulatory Access - Bend, Oregon "This position is eligible for a combined sign on and retention bonus in the amount of $3,000.00*. To qualify for the bonus, candidates must not have been employed by St. Charles Health System in the last 6 months. *Bonuses are available to external applicants only and are subject to all...


  • Bend, Oregon, United States St Charles Health Care Full time

    Typical Compensation: $22.50 per hour Location: Bend, Oregon This role qualifies for a combined sign-on and retention bonus totaling $3,000.00. To be eligible, candidates must not have been employed by St. Charles Health System within the last six months. Organization: St. Charles Health System POSITION SUMMARY: The Ambulatory Access Patient Service...


  • Bend, United States St. Charles Health System Full time

    Typical pay range: $20.57 - $26.74 per hour, based on experience, in addition to shift differentials: Evening: $2.50/hr., Night: $5.50/hr., Weekend: $2.00/hr. The role supports the Emergency Department and Family Birthing Center. This position is also eligible for a 15% relief differential added to the hourly rate in lieu of benefits. ST. CHARLES HEALTH...


  • Bend, United States Mosaik Medical Full time

    OpportunityThe Patient Services Representative supports clinic operations, providing timely and quality customer service over the phone and in-person. This includes greeting, registering, and scheduling patients in an accurate and timely manner. This position creates patient records, provides documentation as appropriate to patients, and collects and applies...


  • Bend, United States Mosaik Medical Full time

    Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating...


  • Bend, Oregon, United States St. Charles Health System Full time

    Position Overview:The role of the Patient Access Representative is crucial in ensuring that all patients are accurately registered for the medical services prescribed by their healthcare providers. This position is dedicated to delivering professional, precise, and timely assistance within all admitting functions.Key Responsibilities:1. **Patient...


  • Bend, Oregon, United States St. Charles Health System Full time

    Position Overview:The role of the Patient Access Representative is crucial in ensuring that all patients are accurately registered for the medical services prescribed by their healthcare providers. This position is dedicated to delivering professional, precise, and timely service across all admitting operations.Key Responsibilities:1. Facilitate the...


  • Bend, United States Summit Health Inc Full time

    The Patient Service Representative (PSR) is responsible for a variety of administration functions, including, but not limited to: greeting patients/families, scheduling appointments and tests in an efficient and timely manner, answering the telephone Patient, Representative, Service, Office Supervisor, Healthcare, Retail, Insurance


  • South Bend, Indiana, United States Access Healthcare Full time

    Access Healthcare is seeking a skilled Physical Therapist for a travel job in a dynamic healthcare setting.Job DetailsSpecialty: Physical TherapyDiscipline: Rehabilitation ServicesEmployment Type: Travel AssignmentShift: 8 hours, daysHours per Week: 40 hoursOur travel Physical Therapist will provide high-quality patient care and work collaboratively with our...


  • Bend, Oregon, United States St. Charles Health System Full time

    Position Overview:As a vital member of the healthcare team, the Patient Access Representative is responsible for ensuring that all patients are accurately registered for medical services as prescribed by their healthcare providers. This role emphasizes the delivery of professional, precise, and timely service across all admitting functions.Key...


  • North Bend, United States Waterfall Community Health Center Full time $18 - $21

    Job Title: Patient Services RepresentativeJob Category: OperationsWage Classification: Hourly/Non-exemptLocation: Various in CB/NBPosition Type/Status: Full-time, benefittedTravel: Minimal (CB/NB)Wage: $17.50 to $21.34 Reports to: Finance ManagerManages Direct Reports: NoHR Review & Approval: 01/05/2024Job DescriptionJob Purpose:The Patient Services...


  • Bend, United States St. Charles Health System Full time

    Typical pay range: $20.17 - $26.22 hourly, varies on experience.Urgent Care Clinc - Bend South, OregonST. CHARLES HEALTH SYSTEM JOB DESCRIPTIONTITLE: Patient Service RepresentativeREPORTS TO POSITION: Clinic Supervisor/ManagerDEPARTMENT: St. Charles Medical GroupDATE LAST REVIEWED: December 31, 2012OUR VISION: Creating America's healthiest community,...


  • Bend, United States St. Charles Health System Full time

    Typical pay range: $20.17 - $26.22 hourly, varies on experience. Urgent Care - Bend & Prineville, Oregon ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Patient Service Representative REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St. Charles Medical Group DATE LAST REVIEWED: December 31, 2012 OUR VISION: Creating America's healthiest...


  • Bend, Oregon, United States St. Charles Health System Full time

    Typical pay range: $26.74 per hour, based on experience. This role includes a comprehensive benefits package featuring medical, dental, vision, a 403(b) retirement plan, and a generous Earned Time Off (ETO) program.ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Patient Access Representative REPORTS TO POSITION: Supervisor-Patient Access Services...


  • South Bend, United States HealthLinc Full time

    **Patient Service Representative** **Department:** Administration **Location:** South Bend, IN Benefit Highlights: * Low Health Insurance Premiums! * Retirement Plan with a company match! * Life Insurance * Generous (Paid Time Off) PTO and Holiday Pay! For more, see our website: As a Patient Service Representative, you will be checking patients in and out...


  • Bend, United States Summit Health Inc Full time

    JD - About Our Commitment. Total Rewards at Village. MD - Our team members are essential to our mission to reshape healthcare through the power of connection. Village. MD highly values the critical role that health and wellness play in the lives of o Representative, Patient, Service, Retail, Healthcare


  • South Bend, United States Joints In Motion Medical Llc Full time

    Small business seeks entry level field patient service representative for South Bend IN area to facilitate delivery, return, fitting, reprocessing and provide use care instruction for the proper DME rehabilitation equipment ordered. PSRs also serve to complete, collect, and submit documentation and payment after conveying to patients the benefits details;...


  • South Bend, United States Joints In Motion Medical Llc Full time

    Small business seeks entry level field patient service representative for South Bend IN area to facilitate delivery, return, fitting, reprocessing and provide use care instruction for the proper DME rehabilitation equipment ordered. PSRs also serve to complete, collect, and submit documentation and payment after conveying to patients the benefits details;...


  • South Bend, United States Joints In Motion Medical Llc Full time

    Small business seeks entry level field patient service representative for South Bend IN area to facilitate delivery, return, fitting, reprocessing and provide use care instruction for the proper DME rehabilitation equipment ordered. PSRs also serve to complete, collect, and submit documentation and payment after conveying to patients the benefits details;...