We have other current jobs related to this field that you can find below

  • Collection Specialist

    2 months ago

    Phoenix, United States PrePass, LLC Full time

    Job DescriptionJob DescriptionPrePass® is North America's most utilized and technologically advanced weigh station bypass and toll payment platform. Proven PrePass technologies enable safe, qualified motor carriers to bypass inspection facilities at highway speeds, saving them time, fuel, and money while reducing emissions. As the only provider to offer...

  • Collection Specialist

    3 weeks ago

    Phoenix, United States PrePass, LLC Full time

    Job DescriptionJob DescriptionPrePass® is North America's most utilized and technologically advanced weigh station bypass and toll payment platform. Proven PrePass technologies enable safe, qualified motor carriers to bypass inspection facilities at highway speeds, saving them time, fuel, and money while reducing emissions. As the only provider to offer...

  • B2B Collections Specialist

    1 month ago

    Phoenix, United States PrideStaff Financial Full time

    Collections Specialist As a Collections Specialist you will be responsible for all activities pertaining to the maintenance and collection of our accounts receivable portfolio through direct customer contact, job pre-liens and associated waivers as well as all associated customer service related activities. Other responsibilities will include...

  • Collections Specialist

    1 month ago

    Phoenix, Arizona, United States OneMain Financial Full time

    Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.Assist customers with all financial servicing needs through both inbound and outbound contact.Negotiate with customers to resolve account matters, following all applicable laws, policies, and...

  • Collections Specialist

    1 month ago

    Phoenix, United States OneMain Financial Full time

    Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.Assist customers with all financial servicing needs through both inbound and outbound contact.Negotiate with customers to resolve account matters, following all applicable laws, policies, and...

  • Collections & Cash Applications Specialist

    2 months ago

    Phoenix, United States MyKelly Full time

    Job searching is a lot better with someone in your corner. Hi—enter us, and this job! Kelly® Professional & Industrial is seeking a Collections &Cash Applications Specialist to work at a premier client in Phoenix, AZ. Sound like something you’re interested in? We’ll be here every step of the way to help you through the process, because we think job...

  • Healthcare Collections Specialist

    6 days ago

    Phoenix, Arizona, United States LHH Recruitment Solutions Full time

    Job OverviewPosition: Healthcare Collections SpecialistLocation: RemoteSchedule: Monday to Friday | 7am – 4pmCompensation: $21-$24 per hour, based on experience.Essential Qualifications:Minimum of 5 years of recent experience in Medical Insurance and Patient Collections.Extensive knowledge of Medicaid and Medicare processes.Proficient in handling medical...

  • Collections Specialist/Administrator

    3 days ago

    Phoenix, United States Kudelski Group Full time $65,000 - $70,000

    Job DescriptionJob DescriptionJob Title:     Collections Specialist – AdministratorLocation:     Phoenix, AZReports to:  Senior Accountant Summary:Nagra-Kudelski Group , is seeking a Collection Specialist-Administrator to support the Internet of Things (IoT) division of the Group (Kudelski IoT) and their asset tracking product called RecovR. ...

  • Credit Collections Specialist II

    3 weeks ago

    Phoenix, United States Ewing Outdoor Supply Full time

    Job DescriptionJob DescriptionEwing Outdoor Supply is seeking a Credit Collections Specialist II to join our Finance team. As a Credit Collections Specialist II, you will be responsible for managing and collecting on outstanding customer accounts to ensure timely payment and minimize delinquencies. You will work closely with customers, sales representatives,...

  • Credit Collections Specialist II

    3 weeks ago

    Phoenix, United States Ewing Outdoor Supply Full time

    Job DescriptionJob DescriptionEwing Outdoor Supply is seeking a Credit Collections Specialist II to join our Finance team. As a Credit Collections Specialist II, you will be responsible for managing and collecting on outstanding customer accounts to ensure timely payment and minimize delinquencies. You will work closely with customers, sales representatives,...

  • Specimen Collection Specialist

    6 days ago

    Phoenix, Arizona, United States Labcorp Full time

    Job Overview At Labcorp, we are dedicated to enhancing the well-being of individuals by providing essential insights into their health. If you are enthusiastic about making a positive impact and possess a strong service orientation, Labcorp may be the ideal next step in your career. We are currently on the lookout for a Specimen Collection Specialist to...

  • Collections

    1 month ago

    Phoenix, United States PrideStaff Full time

    Job DescriptionJob DescriptionCollections SpecialistDescription in detail:As a Collections Specialist you will be responsible for all activities pertaining to the maintenance and collection of our accounts receivable portfolio through direct customer contact, job pre-liens and associated waivers as well as all associated customer service related activities....

  • Collections Specialist

    2 days ago

    Phoenix, Arizona, United States Yoh, A Day & Zimmermann Company Full time

    Position: Debt CollectorContract Type: 12 month contract to hireLocation: OnsiteKey Responsibilities:Outreach to Debtors: Engage with individuals or businesses that have outstanding debts through various communication methods.Payment Negotiation: Facilitate discussions to establish repayment plans or settlements tailored to the debtor's financial...

  • Collection Specialists

    3 months ago

    Phoenix, United States Credit Solutions LLC Full time

    Job DescriptionJob DescriptionNational Collection Agency based in Lexington, Kentucky has immediate openings for Telephone Account Representatives that will work from their home via remote connection.We are looking for self-motivated individuals that want to be part of an exciting, growing company and have the skills to collect delinquent, Medical, Telecom...

  • Collections Specialist

    13 hours ago

    Phoenix, Arizona, United States Yoh, A Day & Zimmermann Company Full time

    Position: Debt CollectorContract Type: 12 month contract to hireLocation: OnsiteKey Responsibilities:Debtor Outreach: Engage with individuals or businesses with outstanding debts through various communication methods.Payment Negotiation: Facilitate discussions to establish repayment plans or settlements tailored to the debtor's financial...

  • Collections Specialist

    5 days ago

    Phoenix, Arizona, United States Yoh, A Day & Zimmermann Company Full time

    Position: Debt CollectorContract Type: 12 month contract to hireLocation: OnsiteKey Responsibilities:Debtor Outreach: Engage with individuals or organizations that have outstanding debts through various communication methods.Payment Negotiation: Develop feasible repayment plans or settlements tailored to the debtor's financial circumstances.Communication...

  • Collections Specialist

    11 hours ago

    Phoenix, Arizona, United States Yoh, A Day & Zimmermann Company Full time

    Position: Debt CollectorContract Type: 12 month contract to hireLocation: OnsiteKey Responsibilities:Debtor Outreach: Engage with individuals or organizations that have outstanding debts through various communication methods.Payment Negotiation: Facilitate discussions to establish feasible repayment plans or settlements tailored to the debtor's financial...

  • Mobile Blood Collection Specialist

    14 hours ago

    Phoenix, Arizona, United States Unique Lab Services LLC Full time

    Position OverviewBecome a vital member of Unique Lab Services LLC, a leading provider of mobile blood collection services. We are seeking a committed blood collection specialist to conduct blood draws and testing for patients in diverse environments. This is an excellent opportunity to join a growing organization that prioritizes patient care and...

  • Collections Specialist

    15 hours ago

    Phoenix, Arizona, United States Yoh, A Day & Zimmermann Company Full time

    Position: Debt CollectorContract Type: 12 month contract to hireLocation: OnsiteKey Responsibilities:Debtor Outreach: Engage with individuals or businesses who have outstanding debts through various communication methods.Payment Negotiation: Develop repayment plans or settlements tailored to the debtor's financial circumstances.Communication Documentation:...

  • Collection Specialist

    3 months ago

    Phoenix, United States Southwest Barricades, LLC Full time

    Job DescriptionJob DescriptionJob DescriptionChecking customers open balance and adjusting credit terms.Contact accounts that are past due and assist with getting payments.Process credit card payments.Research payment disputes.Generate and send statements and invoices to customers.Communicate with the account services, and sales team regarding delinquent...

Collections Specialist

2 months ago

Phoenix, United States Upgrade, Inc. Full time

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $25 billion in affordable and responsible credit to our 2.7M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.

We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.

Upgrade has been named a "Best Place to Work in the Bay Area" three years in a row, "Top Companies to work for in Arizona" and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1600 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.

About the Role:

We are currently seeking Collections Specialists for our Collections team. In this role you'll be interacting with our customers daily by phone and email providing super service related to current status of accounts, payments and other concerns.

Pay: $22.00/ hour

Hiring Shift: Saturday - Tuesday 6:00am - 5:00pm PSTWhat You'll Do:

  • Interact with customers who are greater than 30 days past due, providing assistance by answering questions and process requests by phone
  • Answer incoming customer calls regarding billing issues, service questions and general concerns
  • Assist customers with disputes and inquires and reconciling payment history
  • Perform creative skip tracing techniques to locate customers
  • Provide thorough and accurate documentation to customer accounts through our communication channels
  • Utilize judgment to analyze the customers ability to pay and establish a repayment plan
  • Identify areas of opportunity for optimizing results and improving customer satisfaction
  • Contribute daily to the improvement of training and development
  • Service accounts by investigating problems and finding resolutions to help overcome objections that customers may have about making payments and working towards solutions that best fit the customer needs, creating a positive customer experience
  • Maintain superior quality assurance results
  • Come to work with a positive outlook contributing to Upgrade's already enjoyable environment
What We Look For:
  • Bachelor's or Associate's degree preferred
  • Excellent written and verbal communication combined with analytical and problem-solving skills
  • Demonstrated ability to multi-task and work in a fast-paced environment
  • Flexibility and ability to adapt to business needs
  • Capability of gaining customer loyalty through listening, relationship building and professional and persuasive communication skills
  • Previous experience in a customer service, sales, or finance industry
  • Working knowledge of FDCPA and FCRA experience
  • Team player seeking a fast-paced and challenging environment
  • Proficient in Microsoft, Cloud based products and Google apps
What We Offer You:
  • Great open office space
  • Paid time off (PTO)
  • 401K matching
  • Comprehensive benefits package: Medical, dental, vision, life insurance & disability
  • Conveniently located in the heart of Downtown Phoenix close to light rail and public transportation
  • Paid parking or platinum pass
  • New Hire Training Program
  • Wellness Incentive Program
  • Kitchen fully stocked with snacks and beverages

#LI-Onsite

For California residents: Upgrade's CaliforniaNotice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.