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(USA) Air Import Agent
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Elk Grove Village, United States Morrison Express Full timeJob DescriptionJob DescriptionSalary: $20 - $28 per hour (DOE)Role & Responsibilities: Receive, review, and process high-volume and/or complex import transactions for clients to include booking, billing, classifications, processing data through Morrison Express systems, and obtaining consular and other government agency releases as appropriate.Check...
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Ocean Import Agent
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Ocean Import Agent
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Inver Grove Heights, United States SNI Companies Full timeSNI Companies has partnered with a global transportation company on a search for their next Logistics team member!Ocean Import and domestic department is a fast-paced group that needs a person who is accomplished in multi-tasking, in dependability, in efficiency and in flexibility.SKILLS:Detail-orientated and efficient in data entryAccurate filing of...
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Ocean Import Agent
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(USA) Temp Dispatch Coordinator
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Customer Relations Representative
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Sr Import Forwarding Agent-1
2 months ago
To provide customers with the highest quality service by providing consistent customer service and shipment processing in order to ensure timely movement of freight/cargo.
- Provide and ensure a high level of customer service by developing and maintaining a strong relationship with customers' front line personnel in the various operating divisions and subsidiaries.
- Prepare, analyze, and/or submit documentation to the appropriate parties (agents and clients) in order to ensure they are in accordance with all applicable laws and regulations relating to transportation.
- Anticipate, identify, and resolve problems which could delay the timely release or movement of freight.
- Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requirements.
- Resolve banking and letter of credit problems.
- Advise customers on payment terms.
- Resolve billing issues and ensure that invoicing and vendor payments are billed accurately.
- Complete accurate data input or corrections into computer files.
- Obtain payment on delinquent accounts and/or complete accounting adjustment forms for review.
- Develop rates and/or provide quotes for the movement of freight.
- Research and negotiate Air Carrier and CFS rates.
- Resolve billing issues on customer's behalf.
- Generate special manual reports to meet customer's needs.
- Participate in QBR meetings with customers via phone or face to face meetings.
- Review Letters of Credit
- Handle ITAR shipments.
- Coordinate out of gauge shipments.
- Handle Hazmat shipments
- Monitor, address, and delegate all iServe Cases
- Work with management in anticipating and/or identifying any existing problems with regard to workflow and productivity output.
- Assist with training within the department
- Assist in account implementation, including development of SOP with customers, operations, and sales department.
- High school diploma/GED.
- Proficient computer skills.
- Strong cust svc, organizational, and communication (written/oral) skills.
- Strong knowledge freight forwarding or logistics required.
- Strong knowledge of air export regulations, if appropriate, related to export and Schedule B tariff classification.
- Banking requirements for int'l trade.
- "Regulations regarding dangerous goods shipping & foreign regulations."
- Familiarity with handling hazardous materials
- Knowledge of regulations for import/export related to DOT.
- Basic math skills for conversions to metric and currency evaluations
- Three (3) years of experience in freight forwarding or logistics or work/field experience.
Preferred Qualifications: Strong knowledge freight forwarding regulations for import/export. Must be able to work Sunday - Thursday 9am to 6pm, with Flexibility to be 8am to 5pm or 10am to 7pm.
Pay Transparency:
Pay: $18.46 to $35.03
Additional Details:
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you
FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.
Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."
FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)
FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.