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Operations Assistant

2 months ago


Sparks, United States Mountain Alarm Fire & Security Full time
Come help us protect what matters most

Mountain Alarm Fire and Security is hiring Operations Assistant in our Reno, Nevada location.

Position Summary:

The Operations Assistant is responsible for receiving, issuing, and returning parts. They are also responsible for ensuring that the warehouse counts are accurate. This position will work directly with the Operations Manager, technicians, sales team and our customers.

Duties & Responsibilities:
  • Preparing service tickets and jobs with appropriate parts.
  • Assist with the daily activities and scheduling of installation technicians to maximize efficiency and utilization of resources.
  • Interface with sales, field personnel, and branch management to ensure smooth coordination of project scheduling, progress, and deadlines through completion.
  • Coordinate and assist in development of project change orders.
  • Accurately receive and issue parts and inventory; maintain an accurate count of branch inventory.
  • Assist with training of branch employees and technicians on proper procedures for locating and utilizing inventory.
  • Ensure a high level of customer service, satisfaction, and communication.
  • Maintain a clean and safe work environment on site.
  • Interface successfully with Administration, Sales, Customers, and Management.
  • Have excellent attendance and punctuality.
  • Dress in appropriate attire.
  • Receive parts from vendors.
  • Return parts to vendors.
  • Maintain inventory count.
  • Act in a professional manner.
Education & Required Skills:
  • High School Diploma or equivalent
  • Ability to work with others in a fast-paced environment, successfully handling multiple tasks and projects.
  • Basic computer knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook).
  • Exemplary customer service skills to deal with both internal and external customers.
  • Excellent written and verbal communication skills.
  • Must read and speak English
  • Strong Time Management Skills with attention to detail.
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
  • Must be responsible, self-motivated, a self-starter, personable and well organized
  • Must have clean driving record and a valid Driver's License
Experience:
  • Prior inventory experience a plus but not required.
  • Prior experience working in the fire or security alarm industry a plus, but not required.


About Mountain Alarm Fire & Security:

Mountain Alarm Fire & Security has over 65 years' experience protecting what matters most. The Company has grown and expanded to locations throughout Utah, Arizona, Colorado, Idaho, Montana, and Wyoming. As a family owned and operated company, we strive to provide the best customer experience from inception and beyond. We hire quality individuals with entrepreneurial spirits who are excited to help us soar to levels that far exceed our competition.

Acquired in December 2021 Mountain Alarm is now a Pye-Barker company. Since 1946, Pye-Barker Fire & Safety has been protecting communities through fire suppression and security alarm services. Pye-Barker Fire & Safety is a collective of the most prominent and reputable fire and life safety protection companies in the nation.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.