Restaurant Operations Manager
6 days ago
**Job Summary**
At Rail City Casino, we are seeking a highly skilled and experienced Restaurant Operations Manager to join our team. As a key member of our Food and Beverage department, you will be responsible for assisting the Food and Beverage Manager in supervising the day-to-day operations of our restaurant.
**Key Responsibilities**
- **Training and Development**: Provide guidance and support to our front-line staff to ensure they have the skills and knowledge needed to deliver exceptional customer service.
- **Operations Management**: Assist in the management of restaurant operations, including menu planning, inventory management, and staff scheduling.
- **Customer Service**: Ensure that all guests receive a high level of service, including resolving any disputes or complaints in a professional and courteous manner.
- **Communication**: Communicate effectively with management and staff to ensure that all issues are addressed in a timely and efficient manner.
- **Quality Control**: Ensure that all food and beverages served meet the highest standards of quality, presentation, and temperature.
- **Staff Management**: Assist in the management of staff, including training, coaching, and performance management.
- **Safety and Security**: Ensure that all staff are aware of and adhere to our safety and security protocols.
- **Inventory Management**: Assist in the management of inventory, including ordering and receiving supplies.
- **Financial Management**: Assist in the management of restaurant finances, including budgeting and cost control.
- **Reporting**: Provide regular reports to management on restaurant operations, including sales, customer feedback, and staff performance.
**Requirements**
- **Experience**: 2+ years of experience in a restaurant management role.
- **Education**: High school diploma or equivalent required.
- **Skills**: Excellent communication and leadership skills, ability to work in a fast-paced environment, and knowledge of restaurant operations and management.
**Salary and Benefits**
$18 per hour, plus benefits package.
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