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Assistant Manager

2 months ago

Sparks, Nevada, United States Rack Room Shoes Full time

Job Summary:

Rack Room Shoes is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our store leadership team, you will be responsible for managing all day-to-day store operations, ensuring a seamless customer shopping experience, and providing guidance and support to our sales team.

Key Responsibilities:

  • Assist the Store Manager in overseeing store operations, including inventory management, visual merchandising, and sales floor maintenance.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Provide coaching and training to sales team members to enhance their customer service skills and product knowledge.
  • Manage customer complaints and issues in a timely and professional manner, ensuring a positive shopping experience.
  • Maintain and reinforce our service level standards, ensuring consistency across all aspects of the store.

Requirements:

  • 2+ years of retail management experience, preferably in a similar role.
  • Proven track record of driving sales growth, improving customer satisfaction, and increasing employee engagement.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional customer service.