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Reception Operations Coordinator

2 months ago

Sparks, Nevada, United States Confidence Health Resources Full time
About Confidence Health Resources

At Confidence Health Resources, our primary goal is to provide exceptional care to the individuals we serve. We are dedicated to fostering an environment where our employees feel valued and integral to our mission. Our commitment is to create a welcoming atmosphere that enables our team to excel in delivering essential services to individuals with diverse abilities and support requirements.

Since our inception in 2004, we have aimed to be a cornerstone for Nevadans with disabilities, ensuring their healthcare needs are met with compassion and professionalism. We prioritize person-centered care by selecting qualified professionals and nurturing a culture that emphasizes respect, quality, and dignity for all staff and clients.

Position Overview

The Front Desk Administrative Assistant plays a crucial role in managing the front reception area, ensuring operational efficiency, and maintaining organizational systems. This position supports the management of staffing schedules and payroll processes while contributing to a safe and healthy workplace.

This is a full-time, hourly role.

Key Responsibilities Front Desk Management

Overseeing the daily operations of the front desk is essential for supporting our caregivers and leadership. Responsibilities include:

  • Performing clerical tasks such as:
    • Communicating with relevant stakeholders via fax and email
    • Managing office supplies and documentation
    • Maintaining an organized and welcoming office environment
    • Greeting visitors and assisting with inquiries
    • Handling deliveries and ensuring proper documentation
  • Managing incoming calls and messages with confidentiality and professionalism
  • Assisting with financial record-keeping and petty cash management
  • Supporting the recruitment process by conducting reference checks and organizing new hire documentation
Organizational Efficiency
  • Developing and maintaining an effective filing system for client and employee information
  • Ensuring compliance with state and regional documentation requirements
  • Supporting administrative leadership in maintaining employee file accuracy and training records
Payroll and Scheduling Support
  • Assisting with payroll operations by collecting and organizing necessary documentation
  • Conducting audits of timesheets and attendance records
  • Updating staffing matrices to project future staffing needs
Workplace Safety and Culture
  • Promoting a respectful and dignified environment for all employees and clients
  • Completing additional tasks as assigned within the role's scope
Qualifications
  • High school diploma or equivalent required
  • Minimum of 1-2 years of experience in administrative or customer service roles
  • Proficiency in Microsoft Office and Google Workspace
  • Strong organizational and problem-solving skills
  • Detail-oriented with a focus on improving operational systems
  • Ability to handle confidential information responsibly
Work Environment

This position is based in an office setting with standard working hours. Reliable transportation is necessary.

Compensation and Benefits

The hourly wage for this role ranges from $16-18, based on experience. Benefits include:

  • Health and dental insurance options
  • Employer-sponsored training and certification programs
  • Short-term disability coverage
  • Vacation requests available
  • End-of-year bonus opportunities
Equal Opportunity Employer

Confidence Health Resources is committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals without regard to race, gender, disability, or any other status protected by law.