Current jobs related to Service Manager - Charlotte - Kairoi Management LLC

  • Automotive Service Manager

    3 weeks ago

    Charlotte, North Carolina, United States Pete's Auto Service Full time

    Job OverviewSign-On Bonus of $500.00 After 90 Days of EmploymentThe Automotive Service Manager at Pete's Auto Service will be tasked with supervising the operations and administration of the service department within our automotive repair facility.This role is essential in guaranteeing that customers' vehicles receive timely and effective service, repair,...

  • Service Management Specialist

    2 weeks ago

    Charlotte, North Carolina, United States Helios Commercial Service Partners Full time

    About the RoleWe are seeking an experienced HVAC Service Manager to oversee daily area operations and manage a team of technicians to ensure exceptional customer service and satisfaction. As a key member of our team, you will report directly to the Regional Director of Operations and have Field Supervisors and Service Technicians as direct reports.Key...

  • HVAC Service Manager

    3 weeks ago

    Charlotte, United States Helios Commercial Service Partners Full time

    HVAC Service Managers will oversee daily area operations and manage technicians to ensure we meet our customers' needs within their required SLAs. The Service Manager reports to the Regional Director of Operations and has Field Supervisors and Service Technicians as direct reports. The number of field staff will vary by state. This position is a 50% remote...

  • Administrative Services Manager

    2 weeks ago

    Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Office Management and Operations Lead to join our team at Tarheel Linen Service, Inc. This is a leadership career opportunity with a growing, successful regional family-owned and professionally managed company serving customers since 1934.Key ResponsibilitiesAdminister operational procedures for...

  • HVAC/R Service Manager

    6 days ago

    Charlotte, North Carolina, United States Helios Commercial Service Partners Full time

    {"title": "HVAC/R Service Manager", "subtitle": "Lead a team of HVAC/R technicians and manage daily operations to deliver exceptional customer service.", "content": "As an HVAC/R Service Manager with Helios Commercial Service Partners, you will oversee the daily operations of our HVAC/R team, ensuring that our customers receive the highest level of service...

  • Crane Service Sales Specialist

    2 months ago

    Charlotte, United States Mazzella Service Full time

    Job DescriptionJob DescriptionCrane Service Sales SpecialistThe Crane Service Specialist is responsible for providing technical sales and support related to overhead crane service and inspections in the specialists defined region. The Crane Service Sales Specialist will generate new and/or increase existing service sales and inspection opportunities by...

  • Commercial HVAC Service Manager

    2 months ago

    Charlotte, United States Total Comfort Service Center Inc Full time

    Job DescriptionJob DescriptionJob Title: Service Manager Department: Operations Reports to: General Manager FLSA: Salary Exempt In Charge of: Client Coordinator, Technicians LOCATION: Charlotte, NCCOMPANY BENEFITS 401k 5% match | Health Insurance | FSA |Dental Insurance| Vision Insurance | Community Service opportunities | Travel allowance | Company Phone |...

  • Commercial HVAC Service Manager

    3 weeks ago

    Charlotte, United States Total Comfort Service Center Inc Full time

    Job DescriptionJob DescriptionJob Title: Service Manager Department: Operations Reports to: General Manager FLSA: Salary Exempt In Charge of: Client Coordinator, Technicians LOCATION: Charlotte, NCCOMPANY BENEFITS 401k 5% match | Health Insurance | FSA |Dental Insurance| Vision Insurance | Community Service opportunities | Travel allowance | Company Phone |...

  • HVAC Service Tech II

    4 weeks ago

    Charlotte, United States Service Experts Full time

    Position Title: Service Technician IIReports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: Komfort Air Service ExpertsLocation Address: 8107 Arrowridge Blvd Suite Q, Charlotte, NC 28273Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is...

  • **Office Operations Manager**, **Administrative Supervisor**, **Customer Service Director**

    2 weeks ago

    Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full time

    Job OpportunityWe are seeking a highly skilled and experienced professional to join our team as an Office Operations Manager at Tarheel Linen Service, Inc.Job SummaryThe successful candidate will be responsible for supporting the company's operations by maintaining office systems, providing exceptional customer service, and supervising support staff.Key...

  • Automotive Store Manager

    1 week ago

    Charlotte, North Carolina, United States Tuffy Tire and Auto Service Full time

    Job SummaryWe are seeking a highly motivated and experienced Automotive Store Manager to lead our sales and service team. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring the highest level of service quality.Key ResponsibilitiesCustomer Satisfaction: Make customer satisfaction your...

  • HRIS Manager

    3 days ago

    Charlotte, United States Vertex Service Partners Full time

    Company Overview: Vertex Service Partners is a home improvement services (primarily residential roofing) group committed to building an enduring legacy as the premier partner for homeowners, employees, communities, and founders. Formed in collaboration with Alpine Investors, a leading private equity fund with $15 billion in Assets Under Management, we are a...

  • Account Service Representative

    4 months ago

    Charlotte, United States Tarheel Linen Service, Inc. Full time

    Job DescriptionJob DescriptionGreat opportunity with growing, successful regional family owned and professionally managed hospitality company, serving customers since 1934. We are seeking an enthusiastic person to provide exceptional service to a specific group of hospitality customers. Responsibilities include all communication, service coordination,...

  • Customer Service Liaison

    1 week ago

    Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Liaison at Tarheel Linen Service, Inc.About the RoleAs a Customer Service Liaison, you will be the primary point of contact for a specific group of hospitality customers, providing exceptional service and ensuring their complete...

  • Pest Management Professional

    4 months ago

    Charlotte, United States Terminix Service, Inc. Full time

    Job DescriptionJob DescriptionTerminix Service, Inc. of Charlotte, NC is looking to hire a full-time Pest Management Professional to manage an established pest control route by selling services to both new and current customers, scheduling appointments, conducting home inspections, and performing pest control services. Are you looking for more than a job? Do...

  • Customer Service Ambassador

    5 days ago

    Charlotte, North Carolina, United States Tarheel Linen Service , Inc. Full time

    About the RoleWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.ResponsibilitiesProcess and manage accounts receivable and...

  • Management Trainee

    4 months ago

    Charlotte, United States Tarheel Linen Service, Inc. Full time

    Job DescriptionJob DescriptionJOB DESCRIPTIONJoin a rapidly growing company with a history of integrity and stability, who provide exceptional services to the hospitality, restaurant and medical industries. All candidates will be energetic, customer focused, leaders who are looking to jump start their careers into management with one of the leading service...

  • Management Trainee

    4 months ago

    Charlotte, United States Tarheel Linen Service, Inc. Full time

    Job DescriptionJob DescriptionJOB DESCRIPTIONJoin a rapidly growing company with a history of integrity and stability, who provide exceptional services to the hospitality, restaurant and medical industries. All candidates will be energetic, customer focused, leaders who are looking to jump start their careers into management with one of the leading service...

  • Office Management

    4 months ago

    Charlotte, United States Tarheel Linen Service, Inc. Full time

    Job DescriptionJob DescriptionLeadership career opportunity with growing, successful regional family owned and professionally managed company serving customers since 1934. This position is responsible for supporting the company operations of the company office by maintaining office systems providing first class customer service and supervising support...

  • Service Manager

    1 month ago

    Charlotte, United States LSA Management Full time

    Job DescriptionJob DescriptionQualificationsAt least 3 years of multifamily property maintenance experienceOne year of supervisory experience requiredExpertise in general plumbing, HVAC, appliance repair, electrical, and carpentry workHVAC certificationVery strong organizational skills and ability to handle multiple prioritiesSolid interpersonal and customer...

Service Manager

4 months ago

Charlotte, United States Kairoi Management LLC Full time

Job Type

Full-time

Description

SERVICE MANAGER

Seize Your Career Opportunity at Kairoi Residential

At Kairoi, we create exceptional living experiences at high-performing multifamily communities that deliver long-term value to investors, associates, and the residents who live there. Our larger organizational mission is to provide opportunities with everything we do. The word "Kairoi" (pronounced Ki-roy) represents moments in time where opportunities are seized. Our team empowers, rewards, and inspires the talented people who make these opportunities happen.

What a Typical Day Could Look Like

Life as a Service Manager means that every day is a dynamic blend of servant leadership, problem solving, and resident and vendor relations Your expertise as the Service Manager will guide the community's service team through daily maintenance tasks, community inspections and upkeep, and more.

You are the Service Leader

  • You are responsible for the training and supervision of the community service team.
  • Attend required training, safety programs and staff meetings
  • Oversee the work of contracted vendors and contractors as required.
  • You will help ensure that safe work practices and Kairoi best practices are being followed by all service associates.
  • You will lead by example in making sure the service team completes all service requests in a prompt, courteous, and efficient manner.
  • Responsible for adhering to all Kairoi SOP's, O&M plans as well as all protocols set forth by Kairoi
  • You will work closely with and have excellent communication with the Community Director for all team updates, schedule changes, vendor, and inventory invoicing, etc.
  • Work closely with your Regional Facilities Coordinator to ensure proper collaboration with all monthly and quarterly task such as preventive maintenance, winterization and training agendas
You are the Community Expert
  • You will monitor the maintenance and upkeep of all mechanical equipment in the community, including but not limited to, water heaters, HVAC units, and pool equipment.
  • You will perform regular inspections of all apartment homes, building(s), community amenities, common areas, and community grounds to ensure that any outstanding issues such as repairs, landscaping, painting, light-fixture maintenance, etc. are quickly resolved and held to the highest standards.
  • You will ensure that all chemicals and their antidotes are stored and labeled properly, and that an accurate inventory of all maintenance and cleaning supplies is well-maintained.
  • In times of crisis, you will lead by example and respond to any on-call, emergency, or pertinent resident service requests in a prompt and professional manner.
The Kairoi Package - All for YOUR Benefit
  • Competitive Compensation. Compensation is based on experience and community. Incentive compensation opportunities are available and are performance based.
  • Health & Wellness Benefits. Medical, dental, vision, life insurance, short and long-term disability at an affordable price.
  • Retirement Planning. We offer a 401k program with a company match.
  • Paid Leave. Exceptional PTO program, paid holidays, floating holidays, birthday day off, and a milestone sabbatical program.
  • Discounts. Private discount network that includes discounts on travel, restaurants, gifts, experiences, and so much more.
  • Training. We want to help you grow Be prepared to attend and participate in training as required.
Requirements

Key Skills and Abilities Needed to Succeed in This Role
  • A minimum of 5+ years of experience doing apartment home repairs to include general carpentry, basic plumbing, basic electrical knowledge, along with mechanical and equipment repairs.
  • A trade school, high school diploma, and bilingual (English/Spanish) is preferred.
  • EPA, HVAC, and CPO certifications, or the willingness to obtain them, are required.
  • Must have knowledge of OSHA safety rules and regulations.
  • Must have excellent customer service and a positive resident experience focused mentality.
  • Must have successfully led and managed service teams.
  • Should be able to work a flex schedule if necessary and a willing to be on-call for emergencies.


Opportunities at Kairoi are Equally Seized

Kairoi is an equal opportunity employer, and we strongly encourage applications from everyone regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. We provide an accessible candidate experience, but please let us know if you need any additional accommodations or adjustments throughout the interview process.

This role directly interacts with future and existing residents in our communities. Please note that employment with Kairoi is contingent upon successful completion of a background check and drug screening, as well as your possession of a valid driver's license with no major infractions in the last 12 months. The multifamily industry is ever-changing and there could be other duties required as needed and assigned.

Salary Description

$33-$36/Hourly