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HVAC Service Manager

2 months ago

Charlotte, United States Helios Commercial Service Partners Full time
HVAC Service Managers will oversee daily area operations and manage technicians to ensure we meet our customers' needs within their required SLAs. The Service Manager reports to the Regional Director of Operations and has Field Supervisors and Service Technicians as direct reports. The number of field staff will vary by state. This position is a 50% remote and 50% field position.

WHAT SETS HELIOS APART:
  • Competitive salary
  • Company vehicle
  • Paid company holidays and paid time off
  • Career growth opportunities, promote from within culture
  • Benefits package
WHAT HELIOS NEEDS FROM YOU:
  • Lead a team and manage team communication, ensuring all parties are aware of needed information
  • Provide the highest level of professionalism, communication, and integrity to our customers
  • Manage Supervisors, Technicians and assess training needs by selecting training programs for team members
  • Participate in the hiring, training, and coaching of field staff
  • Maintain stock, parts, tools, and safety equipment in the vehicle
WHAT SETS YOU APART:
  • 5+ years of HVAC field experience
  • Previous experience in service management roles
  • Universal EPA certification
  • Valid driver's license
  • Knowledge with advance principles of air conditioning, refrigeration, and heating
  • Excellent written, verbal, and interpersonal skills
  • Basic computer skills for iPad/cell phone communication and documentation

Helios determines compensation based on the cost of labor across several US geographic markets. The base pay for this position ranges from $70,000 to $95,000 annually. Pay is based on a number of factors including market location, job-related knowledge, skills, and experience.

Helios Service Partners is the industry leader in Multi-Site Mechanical Service, Maintenance and Installation. Helios proudly self-performs HVAC, refrigeration, plumbing and commercial kitchen work for America's top multi site businesses.