HR Coordinator

Overview The Human Resources Department is seeking an HR Coordinator who will serve as the point of contact for many HR initiatives and projects. We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all. Our Values C ourage A ccountability R espect E xcellence DIVERSITY AND INCLUSION MISSION STATEMENT CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility of each member of the CPCS community. Agency Overview CPCS is the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, family regulation, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters. The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS staff to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics. Department Overview The Human Resources (HR) Department for the Committee for Public Counsel Services (CPCS) strives to provide exceptional service for our clients and staff. We aim to uphold an environment that maximizes our employees’ experience, fosters personal and professional growth, and enhances our staff’s mastery of the general practice of the law. By ensuring that CPCS provides an inviting and supportive atmosphere for our staff, we can best support our staff in providing superior representation for our clients. Position Overview The Human Resources Coordinator is a key position in the Human Resources Department of CPCS, providing excellent customer service and administrative support in this front-facing role at the main office (75 Federal Street). The HR Coordinator’s primary areas of responsibility will be supporting the overall functioning of the HR department, producing and maintaining data analytics, supporting key HR projects, and overseeing the coordination of the summer internship program. To be successful in this position, the HR Coordinator must be highly organized, creative, and detail-oriented. Serving as a point of contact for many HR initiatives and projects, the HR Coordinator enjoys interacting with people in a friendly work environment. CPCS is a client-centered work environment characterized by staff who aim to live their values and are dedicated to the agency mission, inclusion, and respect for diversity. The HR Coordinator reports directly to the Assistant Director of Human Resources and receives guidance from the Chief Human Resources Officer. The HR Coordinator will be required to be in-person a minimum of two days per week or as needed, as determined by the manager. Qualifications MINIMUM ENTRANCE REQUIREMENTS Associate’s Degree; a minimum of three years of full-time, or equivalent part-time, professional experience in Human Resources or any equivalent combination of training, education, and experience required; Must have access to a personal computer with home internet access sufficient to work remotely. Qualifications/Skills Candidates should demonstrate the following attributes: A bachelor’s degree in HR or a related field is preferred; Be committed to promoting zealous advocacy on behalf of a culturally and geographically diverse, low-income population; Possess demonstrated excellent communication (both written and verbal) skills; Demonstrated proficiency in and experience with Microsoft Office systems (Outlook, Word, Excel, Access, and Power Point); Ability to maintain confidentiality and to exercise considerable judgment and discretion; Excellent customer service; Have the capacity to pay close attention to detail across various platforms while working in a fast-paced environment and managing multiple projects and tasks; Work effectively in a variety of environments, including independently, as part of a team, and in partnership with other stakeholders; On-site presence at CPCS main office at an agreed upon number of days per week (hybrid schedule) and the ability to travel as needed. Responsibilities RESPONSIBILITIES The duties of the HR Coordinator include but are not limited to: Providing excellent customer service to all who interact with the HR Department in person and via email and phone; Monitoring the Department’s phone and email communications and tracking and forwarding requests to appropriate HR team members; Coordinating HR Department projects, including organizing trainings, managing groups, preparing presentations, and assisting in overseeing implementation plans; Maintaining systems for the collection and statistical analysis of HR Department data and assisting in the preparation of data to present to stakeholders; Assisting the CHRO and HR Department with special projects as assigned and providing back-up for other HR staff when needed; Overseeing the centralized internship recruitment program, including facilitating the application, selection, and on-boarding process; Organizing and maintaining HR policies, personnel files, records, and manuals; Maintaining and organizing the HR Office Suite, including ordering of office supplies and other materials needed for the HR Department; Coordinating the incoming and outgoing mail for the Department; Managing the HR Newsletter with support from other HR team members; Monitoring and updating the HR Intranet pages; Providing administrative and organizational support by cross-training and supporting Payroll, Benefits, and Recruiting & Hiring on projects and tasks as needed; Other duties as assigned. EEO Statement The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang, at sdebow@publiccounsel.net #J-18808-Ljbffr