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Mortgage Loan Officer
5 months ago
Full / Part-time: Full-time
Hours Per Week: 40
Location: 45 NE Loop 410, Suite 500 San Antonio, TX 78216
The Mortgage Loan Officer is responsible for soliciting, negotiating, originating, and coordinating the closing of routine residential and construction mortgage loans in compliance with the Bank's policies, procedures and related laws and regulations. Promotes quality mortgage loan customer service and related activities; engages in business development opportunities; develops good customer relationships; and markets and cross sells other banking products. The position is responsible for attaining established individual, department, regional and Bank sales goals though active participation in sales management and officer call programs. Assures compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.
ESSENTIAL DUTIES
The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties as assigned.
1. Engages in business development activities and solicitation of new business; actively involved in instilling and maintaining a positive sales environment through education of the Bank's products and services; attains established individual, department, regional and Bank sales goals; cross sells other banking products and services, referring customers to appropriate staff as indicated.
2. Reinforces the application of superior customer service through his or her own example along with appropriate follow through with involved customers and employees.
3. Establishes and maintains a close working relationship with mortgage and title companies, contractors, builders, appraisers, real estate agents and other real estate industry professionals.
4. Interviews prospective applicants or meets with existing customers; obtains necessary information and assists in the loan application process; helps applicants determine the most appropriate lending product to suit their needs, such as loan duration, interest rate and repayment terms; corresponds or re-interviews applicants to resolve questions regarding application information.
5. Performs borrower prequalification assessment and analysis of financial condition; carefully assesses and evaluates the risk of financing requests within the framework of the Bank's credit culture and current economic and industry trends; orders and reviews credit, appraisals, surveys and title reports. Performs site inspections, ensuring the Bank's collateral position can be appropriately achieved and protected.
6. Authorizes commitment and decline letters.
7. Prepares and submits a formal financing request to secondary market lenders for approval; meets with existing or potential customers to negotiate final loan terms and conditions.
8. Coordinates processing of approved loans; ensures loans are processed according to agreement, customer needs and conform to Bank lending policies; obtains sufficient information and/or documentation from customers; solves problems relative to processing and servicing of loans within his or her portfolio; approves loan disbursements in accordance with agreements.
9. Develops and maintains an advanced knowledge of financial industry, economy, market conditions, rates, vendors and competition; remains informed of trends and developments in local market and changes to regulations governing private and government issued mortgages.
10. Represents the Bank in various community, civic, and community reinvestment functions to further enhance the Bank's image and develop additional business; assists the Bank in establishing and maintaining market position in the financing arena.
11. Responds to inquiries or refers inquiries to the appropriate department or person, exhibiting the necessary follow through with customers and/or staff involved.
12. Consistently applies superior decision making techniques pertaining to inquiries, approvals and requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development.
13. Processes, solves and answers complex customer transactions, problems or inquiries.
14. Answers telephones, answers questions and directs callers to proper Bank personnel.
15. Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
16. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
17. Follows policies and procedures; completes administrative tasks correctly and on time; supports the Bank's goals and values; benefits the bank through outside activities.
18. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
19. Assures compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations, which include BSA, CIP, and OFAC requirements as they apply to this particular job title/position.
20. The position of Mortgage Loan Originator performs duties specific to the position and other functions as assigned.
21. The position of Mortgage Loan Originator is responsible for the supervision of any assigned employee(s).
BANK SECRECY ACT (BSA)
All employees of Vantage Bank Texas, herein referenced to as the "Bank", must comply with the terms of the BSA Policy upon acceptance of this position. The primary responsibility for enforcement of this policy and its operating procedures rests with the BSA/AML/OFAC Officer. However, it is the responsibility of each employee to take the required BSA training modules and become familiar with and adhere to the Bank Secrecy Act, Anti Money Laundering and Office of Foreign Asset Control Policy.
Requirements
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
•High school diploma or GED equivalent; Bachelor's degree preferred.
•Up to 3 years of related experience and/or training; or the equivalent combination of education and experience. Work related experience is preferred to consist of a mortgage lending (FHA, VA, conventional, etc.) and financial analyzing background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
•Basic knowledge of construction, real estate and consumer mortgage loan origination, underwriting, documentation and processing.
•Basic experience, knowledge and training in all lending activities and terminology.
•Basic experience, knowledge and training in financial statement and tax return analysis typically resulting from a combination of education in accounting, financial and/or credit analysis or related areas.
•Basic knowledge of related state and federal lending and compliance regulations, and other Bank lending policies.
•Ability to develop marketing and business development skills with customers.
•Basic knowledge of branch operation procedures, Bank products and services.
•Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
•Excellent organizational and time management skills.
•Basic skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
•Intermediate typing skills to meet production needs of the position.
•Intermediate math skills; ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
