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Collections Representative
2 months ago
Coastal Cancer Center is a patient centered practice employing a multitude of job positions that support the Grand Strand's largest and most established practice dedicated to being a leader in the treatment of blood disorders and cancer. Coastal Cancer Center seeks those that can fill these positions with their skills, experience and talent. Our employees fulfill the needs of our patients while fulfilling their need to give back to others. Whether your experience is clinical or clerical, all employees at Coastal Cancer Center are needed and valued.
Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.
Job Description:
Coastal Cancer Center is currently seeking an outstanding A/R Collections Specialist to join our busy Accounts Receivable team. This position is primarily responsible for the timely collection of outstanding patient balances in accordance with company compliance program.
Responsibilities (to include but not limited to):
- Communicates with patients regarding their outstanding balances to avoid collection agency placement.
- Reviews patient accounts daily to ensure all efforts are being made to collect.
- Works consistently to reduce outstanding patient accounts receivable.
- Identifies and resolves patient billing and payment issues.
- Identifies and reports potential credit balances to Refund Specialist in accordance with refund policy.
- Maintains confidentiality in regards to patient account status and the financial affairs of the company.
- Applicant must be able to work in a diverse environment with patients, co-workers and medical providers.
- Must possess solid knowledge of Medicare, Medicaid and commercial insurances.
- Understanding of deductibles, coinsurances benefits and out of pocket amounts.
- Exhibits a pleasant and caring demeanor to the public and all company employees.
The qualified individual will have 2+ years experience in a collection department and/or medical position dealing with insurance, preferably in patient accounts. Be proficient with using computer systems including EMR and group practice systems as well as typing, faxing, scanning. Must also possess solid Microsoft Excel, Word and Outlook skills and experience.
In addition, you'll enjoy benefits such as paid holidays, paid time off, a 401(k) with profit sharing, partially company-paid medical insurance and dental, vision, as well as several voluntary benefits including short and long-term disability, life insurance, accident insurance, critical illness insurance and identity theft protection. If this sounds like your chance to make a meaningful difference, apply now
ABOUT COASTAL CANCER CENTER
Coastal Cancer Center is proud to be the Grand Strand area's largest and most established practice dedicated to the treatment of cancer and blood disorders. With four convenient Medical Oncology locations in Myrtle Beach, Conway, Loris, and Murrells Inlet, South Carolina and two Radiation Oncology locations in both Myrtle Beach and Conway, our teams provide a comprehensive range of diagnostic, therapeutic, and treatment services. Over the years, we've grown to become a community center whose environment is open to everyone looking for consistent and compassionate medical care.
We provide a family environment built on teamwork where people pitch in where needed and take care of each other That includes offering competitive pay and benefits, not to mention our patient-centered and recovery-driven work culture.
