![Fortis Fire & Safety Inc.](https://media.trabajo.org/img/noimg.jpg)
Collections Specialist
4 weeks ago
At LifeSafety Management, A Fortis Fire & Safety Brand, we provide industry-leading fire protection services across the United States. Our ever-growing footprint can be seen in California, Florida, Texas, and Chicago and we are acquiring new brands all the time.
Our team provides a full spectrum of specialized and certified service professionals to support your company and protect your building with the peace of mind of properly installed and maintained fire and life safety systems.
Here at Fortis and throughout our family of brands, we value our employees and offer competitive benefits which include:
- 2 weeks of paid vacation
- 1 week of paid sick time
- 10 Company Paid Holidays
- Other paid time off (jury duty, bereavement)
- Competitive pay
- 401k with company match
- Medical, Dental, and Vision
- Company-paid Life Insurance
- Company-paid Short-term Disability
- Supplemental Long-term Disability and Life Insurance Packages
- Legal Insurance
- Pet Insurance
- Career Advancement Opportunities
The Collection’s Specialist is important to the success of the company as it is instrumental in improving the Company’s cash flow. The position reports to the A/R Manager and works closely with Billing Specialists and Account Executives. This position will assist in developing proper internal controls, processes and procedures needed to protect the Company’s assets and insure accurate and timely financial information.
Essential Duties and Responsibilities:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Daily collection calls/emails on current and past due A/R
- Minimum of 40-50 outbound contacts daily
- Updating notes in accounting software and A/R Aging for collection progress
- Customer account reconciliation
- Post payments received, including checks, ACH and credit cards
- Other responsibilities as directed by your reporting manager
- Solicit customer feedback to improve service
- Respond to requests for service and assistance
- Perform all other duties as assigned.
Required Qualifications:
- Strong interpersonal, active listening, critical thinking and analytical skills, energetic with a positive attitude
- Ability to manage or emotional customer situations
- Intermediate to advanced knowledge in Microsoft Office with an emphasis on Word and Excel
- Proficient and professional verbal and written communication skills
- Attention to detail and exceptional prioritizing and organizational skills
- Ability to work on multiple tasks and diverse projects simultaneously in a demanding, fast paced environment
- Strong follow up skills
- Experience in construction is a plus
- Able to work in office Monday through Friday
Preferred Qualifications:
- Experience with a major public accounting firm
- Construction accounting experience including percentage of completion
- Experience with Q360, Sage 100 Contractor, ServiceTrade and Procore preferred
Compensation $25/hour
Physical Requirements
While performing the duties of this job, the Team member is regularly required to use hands to finger, handle, or feel and talk or hear. The Team member is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The Team member is frequently required to stand, walk, sit, and climb stairs, or balance. The Team member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#INDL
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