Reservation Agent

3 weeks ago

Johns Island, United States Kiawah Island Golf Resort Full time
Benefits:
  • Hourly Rate plus Commission
  • Work Remote 2 days per week, Qualification required
  • Medical, Dental, Vision, 401(k) options
  • Employee Meal Program
  • Discounts on Golf, Tennis, Accommodations, Dining & More
  • Work in paradise
Expectations & Responsibilities:
  • Provide friendly, professional and individual service, while adhering to all resort standards for reservations.
  • Create and sell a complete stay for the guest, personalized to match each of the guests' interests and desires, while utilizing all of the resort's amenities.
  • Provide our guests with information on accommodations and accommodation packages, special events, dining options, recreational activities, golf, and other island happenings.
  • Work closely with the Front Desk, Leisure Services, and Concierge Teams to provide our guests with an exceptional experience from arrival to departure.
  • Upsell quality levels and view types to guests.
  • Make dinner, golf, tennis, nature program, bike and all other reservations for guests at the time of booking, or before arrival, to give the guest the ease of visiting with everything preplanned.
  • Knowledge of the Forbes Five Star and AAA Five Diamond standards.
  • Upholds the core values, and policies and procedures of the resort.
  • All other duties, as assigned.
Qualifications:
  • Previous customer service experience required.
  • High school diploma, or equivalent vocational training certificate, required. College degree preferred.
  • Friendly, patient, and pleasant telephone voice are all essential.
  • Requires excellent attention to detail and exceptional organizational skills.
  • Must possess excellent written and verbal communication skills.
  • Strong typing skills and proficiency with Microsoft Word, Excel, and Outlook are a must in this role.
  • Must be able to work both independently and in a team environment.
  • Good to excellent communication skills in English both verbal and written
  • Must be able to pass a background check.
Essential Physical Requirements:
  • Must be able to lift and carry minimum weight of 25 lbs. across short-medium distances.
  • Must be able to work on site due to daily needs of the job requirements.

Join our team and work in paradise

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position.

All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.

We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.com.

  • Reservations Coordinator

    4 weeks ago

    Johns Island, South Carolina, United States The Dunlin Full time

    Job SummaryWe are seeking a skilled Reservations Agent to join our team at The Dunlin, a luxurious resort located on the banks of the Kiawah River. As a Reservations Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is nothing short of unforgettable.Key ResponsibilitiesRespond to guest...

  • Reservations Coordinator

    2 days ago

    Johns Island, South Carolina, United States Kiawah Island Golf Resort Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at Kiawah Island Golf Resort. As a key member of our reservations team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of perfect.Key ResponsibilitiesProvide personalized service to guests,...

  • Reservation Agent

    7 days ago

    Johns Island, United States Kiawah Island Golf Resort Full time

    Help us sell the Sanctuary 1 of 17 Hotels in the World that has 15 stars! Forbes Five Star rated Hotel, Spa and Ocean Room Restaurant. Join us today! Benefits: $18.00/hour during training period $13.00/hour plus sales commission following training period Medical, Dental, Vision, 401(k) options Expectations & Responsibilities: Provide friendly, professional...

  • Front Desk Agent

    4 months ago

    Johns Island, United States The Dunlin Full time

    Job DescriptionJoin our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out.Greet...

  • Front Desk Agent PartTime

    7 days ago

    Johns Island, United States The Dunlin Full time

    Job Description Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out. Greet...

  • Front Desk Agent

    3 months ago

    Mackinac Island, United States Hotel Investment Services Full time

    The Lake View Hotel is situated at the end of Main Street on historic Mackinac Island. With 80% of the island protected by a Michigan State Park the island is flush with outdoor recreational activities while having a vibrant business community and tourism industry. Mackinac Island is the number one tourist destination in the Midwest. No cars are on the...

  • Front Desk Representative

    2 weeks ago

    Johns Island, United States The Dunlin Full time

    {"title": "Front Desk Agent", "description": "Key ResponsibilitiesProvide exceptional customer service by greeting guests, facilitating smooth check-in/check-out processes, and offering information about hotel services and amenities.Handle room reservations, confirm guest details, assign rooms, and communicate special requests or accommodations to relevant...

  • Guest Services Agent

    5 months ago

    Jekyll Island, United States Innisfree Hotels Full time

    Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Hampton Inn Jekyll Island Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival. A Guest Service Agent, is responsible for accommodating all guests and...

  • Real Estate Agent

    3 weeks ago

    Merritt Island, United States Arium Real Estate Full time

    {"h1": "Unlock Your Potential as a Real Estate Agent at Arium Real Estate", "p": "Are you ready to take your real estate career to the next level? At Arium Real Estate, we're not just looking for agents - we're looking for game-changers. Our cutting-edge approach and unparalleled lead generation tactics have catapulted us to become one of the area's...

  • Leisure Travel Agent

    2 days ago

    Grand Island, Nebraska, United States The Auto Club Group Full time

    Job Title: Leisure Travel AgentAre you passionate about travel and customer service? Do you have a knack for building relationships and driving sales? We're seeking a highly motivated and experienced Leisure Travel Agent to join our team at The Auto Club Group.About the Role:As a Leisure Travel Agent, you will be responsible for generating new sales,...

  • Leisure Travel Agent

    23 hours ago

    Grand Island, Nebraska, United States The Auto Club Group Full time

    Unlock Your Potential as a Leisure Travel AgentAre you passionate about delivering exceptional customer experiences and driving sales growth? Do you have a knack for building strong relationships and a talent for finding creative solutions to complex problems?We're seeking a highly motivated and results-driven Leisure Travel Agent to join our team at The...

  • Leisure Travel Agent

    22 hours ago

    Grand Island, Nebraska, United States Auto Club Services Full time

    Unlock Your Potential as a Leisure Travel AgentAre you a sales professional looking for a new challenge? Do you have a passion for travel and customer service? We're seeking a motivated and results-driven Leisure Travel Agent to join our team at Auto Club Services.About the Role:Generate new sales and retain existing members through our multiple product...

  • Spa Front Desk Agent

    4 months ago

    Hilton Head Island, United States Marriott Hotels & Resorts Full time

    Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Pr Front Desk, Agent, Hotel

  • Leisure Travel Agent

    2 days ago

    Grand Island, Nebraska, United States The Auto Club Group Full time

    Unlock Your Potential as a Leisure Travel AgentAre you a sales professional looking for a new challenge? Do you have a passion for travel and customer service? We're seeking a Leisure Travel Agent to join our team at The Auto Club Group.About the Role:As a Leisure Travel Agent, you will be responsible for generating new sales, retaining existing members, and...

  • Front Desk Representative

    1 month ago

    Mackinac Island, Michigan, United States Hotel Investment Services Full time

    {"title": "Front Desk Agent", "description": "Hotel Front Desk AgentAt Hotel Investment Services, we are seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.Responsibilities:Process all...

  • Front Desk Representative

    3 days ago

    Mackinac Island, Michigan, United States Hotel Investment Services Full time

    Front Desk Agent Job DescriptionThe Lake View Hotel is situated at the end of Main Street on historic Mackinac Island, a vibrant business community and tourism industry hub. With over 10,000 visitors a day, it's a great place to live and play. We employ approximately 30 people over the course of the summer season from early May through...

  • Front Desk Agent

    2 weeks ago

    St. Simons Island, United States Sea Palms Full time

    Raines Co. - Your Future is NowPosition Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a...

  • Front Desk Representative

    4 weeks ago

    Mackinac Island, Michigan, United States Hotel Investment Services Full time

    Front Desk Agent Job DescriptionThe Lake View Hotel is situated at the end of Main Street on historic Mackinac Island, a vibrant business community and tourism industry. With over 10,000 visitors a day, it is a great place to live and play. We employ approximately 30 people over the course of the summer season from early May through...

  • Front Desk Representative

    1 week ago

    Mackinac Island, Michigan, United States Hotel Investment Services Full time

    Front Desk Agent Job DescriptionThe Lake View Hotel is situated at the end of Main Street on historic Mackinac Island, a vibrant business community and tourism industry hub. With over 10,000 visitors a day, it's a great place to live and play. We employ approximately 30 people over the course of the summer season from early May through...

  • Night Auditor

    2 months ago

    Mackinac Island, United States Hotel Investment Services Full time

    The Lake View Hotel is situated at the end of Main Street on historic Mackinac Island. With 80% of the island protected by a Michigan State Park the island is flush with outdoor recreational activities while having a vibrant business community and tourism industry. Mackinac Island is the number one tourist destination in the Midwest. No cars are on the...