Travel Agent

4 weeks ago


Fleming Island, Florida, United States Auto Club Services Full time

Travel Agent Role at Auto Club Services

Auto Club Services is seeking a skilled Travel Agent to join our team. As a Travel Agent, you will be responsible for generating new sales, retaining existing members, and growing our overall book of business through our multiple product offerings.

Key Responsibilities:

  • Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth, and repeat Travel bookings
  • Achieve assigned travel, membership, and credit card sales goals
  • Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships, and related travel products and services
  • Prepare complex and/or large-scale domestic and international travel packages
  • Complete reservations and advise clients regarding documentation requirements
  • Make necessary travel arrangements (i.e., reservations, collect money, and process documents)
  • Receive and champion customer concerns through to resolution
  • Ask for referrals, build, and grow a book of client business by utilizing the AAA ACG lead system
  • Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives

What We Offer:

  • Layered Compensation Plan: Unlimited Commissions, Monthly Booking Bonus, Quarterly New Hire On-Pace Bonus
  • Average New Hire Compensation $42,000+
  • Excellent and comprehensive benefits packages, including Medical, dental, and vision benefits, 401k Match, Paid parental leave, and adoption assistance
  • Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays
  • Paid volunteer day annually, Tuition assistance program, professional certification reimbursement program, and other professional development opportunities
  • AAA Membership and Discounts, Perks, and Rewards

Requirements:

  • High school diploma or equivalent
  • 1-year business-to-consumer sales experience
  • Strong sales skills with a history of effectively developing, tracking, following up on, and closing leads
  • Advanced consultative selling techniques utilizing thorough product knowledge
  • Strong phone sales and prospecting skills
  • Excellent verbal and written communication skills combined with strong customer focus
  • Ambition, motivation, and drive
  • Excellent listening skills and ability to understand customer needs
  • Ability to proactively grow a personal book of business and repeat clients

Work Environment:

This is an in-office position. Employees will service ACG members in-person and are based on-site in an ACG branch facility.

Auto Club Services is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.


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