Travel Agent
4 weeks ago
Travel Agent Role at Auto Club Services
Auto Club Services is seeking a skilled Travel Agent to join our team. As a Travel Agent, you will be responsible for generating new sales, retaining existing members, and growing our overall book of business through our multiple product offerings.
Key Responsibilities:
- Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth, and repeat Travel bookings
- Achieve assigned travel, membership, and credit card sales goals
- Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships, and related travel products and services
- Prepare complex and/or large-scale domestic and international travel packages
- Complete reservations and advise clients regarding documentation requirements
- Make necessary travel arrangements (i.e., reservations, collect money, and process documents)
- Receive and champion customer concerns through to resolution
- Ask for referrals, build, and grow a book of client business by utilizing the AAA ACG lead system
- Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives
What We Offer:
- Layered Compensation Plan: Unlimited Commissions, Monthly Booking Bonus, Quarterly New Hire On-Pace Bonus
- Average New Hire Compensation $42,000+
- Excellent and comprehensive benefits packages, including Medical, dental, and vision benefits, 401k Match, Paid parental leave, and adoption assistance
- Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays
- Paid volunteer day annually, Tuition assistance program, professional certification reimbursement program, and other professional development opportunities
- AAA Membership and Discounts, Perks, and Rewards
Requirements:
- High school diploma or equivalent
- 1-year business-to-consumer sales experience
- Strong sales skills with a history of effectively developing, tracking, following up on, and closing leads
- Advanced consultative selling techniques utilizing thorough product knowledge
- Strong phone sales and prospecting skills
- Excellent verbal and written communication skills combined with strong customer focus
- Ambition, motivation, and drive
- Excellent listening skills and ability to understand customer needs
- Ability to proactively grow a personal book of business and repeat clients
Work Environment:
This is an in-office position. Employees will service ACG members in-person and are based on-site in an ACG branch facility.
Auto Club Services is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
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