Customer Care Coordinator
2 weeks ago
The Customer Care Coordinator will book and coordinate either military or consumer shipments, act as liaison to customer, providing support and communication with customer about expected move and arrival times and dates, collect and relay shipment information and documentation for customers, and distribute information to appropriate facilities, and provide problem resolution as necessary. Compensation range is $16-$19/hr depending on experience. Essential Functions: Monitor email for new shipment offerings Collect pre-move surveys as well as weights and preapprovals and update company software and the carrier Track shipments' estimated time of arrival and delivery information and update company software and the carrier and monitor clearing email to clear shipments as they arrive Main point of contact for moves, both internally and externally Monitor quality scores and verify accuracy Secure customer payment, including verify method of payment, credit card annotation Confirm any and all information provided from the customer and ensure the agent has the accurate information Liaison between the agents and customers to determine the agreeable time to for crews to pack, pickup, or deliver the customers' shipment Proactively communicate information to the customer from operations regarding their move, including pickup and delivery information Proactively coordinate with customers and claims to rectify any damages that may occur Communicate any problems not rectified locally with the supervisor to ensure customer satisfaction Other duties as assigned Knowledge, Skills and Abilities: Efficient data entry ability, Knowledge of, or ability to learn, company software Problem-solving skills to ensure accurate records Ability to handle stressful situations and conversations Knowledge of Microsoft Office Suite Required Education and Experience: High school diploma or its equivalent Good telephone communication skills required Previous customer service experience required Previous data entry experience required Working Conditions: Indoors Office Environment Sitting for long periods of time Coleman Worldwide Moving Benefits for Employees (not applicable for seasonal employees if not stated): 40 hours of VACATION PAY after 1-year employment Array of voluntary health benefits including but not limited to (Health, Dental, Vision, 401k, and more) 6 paid holidays after 90 days for Full Time employees (Seasonal Included) Referral Bonus Programs Coleman Worldwide Moving (and affiliated companies) (collectively "CWM") is an equal opportunity and affirmative action employer. Policy prohibits discrimination or harassment on the basis of race, color, religion, national origin, ancestry, sex, age, marital status, familial status, pregnancy, genetic information, sexual orientation, disability, veteran status or other protected status. CWM will continue to support and promote equal employment opportunity, human dignity, and cultural diversity. This policy applies to all personnel matters such as compensation, benefits, transfers, Company sponsored training, education, and social and recreational programs. This commitment is made by CWM in accordance with federal, state, and/or local laws and regulations Only applications submitted within three months of the review period will be considered for employment. Please submit another application for further review after the review period elapses. Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today
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Customer Care Coordinator
2 days ago
Tampa, Florida, United States Coleman Worldwide Moving Full timeColeman Worldwide Moving JobID: R9687 [Customer Service Rep] As a Customer Care Coordinator with Coleman, you'll: Monitor email for new shipment offerings; Collect pre move surveys as well as weights and pre approvals and update company software and the carrier; Track shipments estimated time of arrival and delivery information and monitor clearing email to...
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Customer Care Coordinator
1 week ago
Tampa, United States Lennar Corp., Full timeOverview Welcome Home! Build your career with Lennar! As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar,...
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Customer Care Coordinator
2 weeks ago
Tampa, United States Lennar Homes Full timeOverview: Welcome Home! Build your career with Lennar! As one of the nations largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar, Everythings...
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Customer Care Coordinator
4 weeks ago
Tampa, United States Coleman Worldwide Moving Full timeThe Customer Care Coordinator will book and coordinate either military or consumer shipments, act as liaison to customer, providing support and communication with customer about expected move and arrival times and dates, collect and relay shipment information and documentation for customers, and distribute information to appropriate facilities, and provide...
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Customer Care Coordinator
2 weeks ago
Tampa, United States Coleman Worldwide Moving Full timeThe Customer Care Coordinator will book and coordinate either military or consumer shipments, act as liaison to customer, providing support and communication with customer about expected move and arrival times and dates, collect and relay shipment information and documentation for customers, and distribute information to appropriate facilities, and provide...
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Customer Experience Coordinator
4 days ago
Tampa, United States PatientPoint Full timeJoin PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide. Job Title: Customer...
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Customer Experience Coordinator
7 days ago
Tampa, United States PatientPoint Full timeJoin PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide. Job Title: Customer...
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Patient Care Coordinator
3 weeks ago
Tampa, United States Upperline Health Full timeAbout UsUpperline Health launched in 2017 and is one of the nation's leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at risk of developing complications...
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Care Coordinator
4 weeks ago
Tampa, United States Global Medical Response Inc Full timeTHIS IS AN ONSITE/IN OFFICE POSITION Schedules are 12-hour shifts that will be a part of a rotating schedule (6AM-6PM). This will include weekends. We invite you to join a team of highly skilled emergency medical experts, pilots, and mechanics! Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are...
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Care Coordinator
4 weeks ago
Tampa, United States Access2Care Full timeMore Information about this Job: THIS IS AN ONSITE/IN OFFICE POSITION Schedules are 12-hour shifts that will be a part of a rotating schedule (6AM-6PM). This will include weekends. We invite you to join a team of highly skilled emergency medical experts, pilots, and mechanics! Our mission of providing care to the world at a moment's notice is at the heart of...
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Patient Care Coordinator
3 weeks ago
Tampa, United States Upperline Health Full timeAbout Us Upperline Health launched in 2017 and is one of the nation's leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at risk of developing...
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Patient Care Coordinator
4 days ago
Tampa, United States Upperline Health Full timeAbout Us Upperline Health launched in 2017 and is one of the nations leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at risk of developing...
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Patient Care Coordinator
2 weeks ago
Tampa, United States Upperline Health Full timeAbout Us Upperline Health launched in 2017 and is one of the nation's leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at risk of developing...
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Patient Care Coordinator
3 weeks ago
Tampa, United States Upperline Health Full timeJob DescriptionJob DescriptionAbout UsUpperline Health launched in 2017 and is one of the nation’s leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at...
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Patient Care Coordinator
3 weeks ago
Tampa, United States Upperline Health Full timeJob DescriptionJob DescriptionAbout UsUpperline Health launched in 2017 and is one of the nation’s leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at...
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Patient Care Coordinator
2 weeks ago
Tampa, United States Upperline Health Full timeJob DescriptionJob DescriptionAbout UsUpperline Health launched in 2017 and is one of the nation’s leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at...
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Patient Care Coordinator
2 days ago
Tampa, United States Upperline Health Full timeJob DescriptionJob DescriptionAbout UsUpperline Health launched in 2017 and is one of the nation’s leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at...
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Care Coordinator
4 weeks ago
Tampa, United States Gracepoint (formely MHC, Inc.) Full timePOSITION SUMMARY:The Care Coordinator provides advocacy, coordination, and continuity of evidence-based care for individuals and families in need through a collaborative process of triage, assessment, planning, and communication within the Adult Inpatient program. Participates as a member of a multidisciplinary treatment team. Reports to the unit/department...
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Care Coordinator
2 weeks ago
Tampa, United States Gracepoint (formely MHC, Inc.) Full timePOSITION SUMMARY: The Care Coordinator provides advocacy, coordination, and continuity of evidence-based care for individuals and families in need through a collaborative process of triage, assessment, planning, and communication within the Adult Inpatient program. Participates as a member of a multidisciplinary treatment team. Reports to the...
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Staffing Coordinator
2 weeks ago
Tampa, United States Team Select Home Care Full timeTeam Select’s mission is to take every opportunity to do right by all. We believe our people and culture genuinely make us unique and are the foundation for our leadership in the healthcare space. We focus on promoting a collaborative environment that differentiates us and has allowed us to be recognized as a Best Place to Work and Home Care Elite Top...
