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San Diego, California, United States Scripps Health Full timeJob Title: Patient Service RepresentativeThis is a Full-Time position with a Monday - Friday, 8AM - 5PM, schedule located at our Scripps Clinic in Carmel Valley. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits.About Scripps HealthAward-winning workplace recognized by Becker's...
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San Diego, California, United States The E.W. Scripps Company Full timeAbout the RoleAt The E.W. Scripps Company, we're committed to delivering exceptional patient experiences. As a Patient Service Representative, you'll play a vital role in ensuring our patients receive top-notch care.Key ResponsibilitiesInteract with patients and providers to gather information for accurate registration and appointment scheduling.Assist with...
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San Diego, California, United States The E.W. Scripps Company Full timeBe Part of a Winning Team at Scripps HealthAt Scripps Health, you'll experience the pride, support, and respect of an organization that has been recognized for its commitment to excellence. You'll be surrounded by people dedicated to making a difference in the lives of their patients and colleagues. If you're open to new challenges and opportunities, join us...
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Patient Service Representative
4 weeks ago
San Diego, California, United States Scripps Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Scripps Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.Key ResponsibilitiesInteract with patients and providers...
Patient Service Representative
3 months ago
At Scripps Health, you will experience the pride, support, and respect of an organization that has been repeatedly recognized as one of the nation’s Top 100 Places to Work. You’ll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you’re open to change, go ahead and unlock your potential. In this role, you will be a part of the Allergy department at Scripps Clinic Carmel Valley, making an impact as a Patient Service Representative. The ideal candidate will enjoy working in a fast-paced, team environment and provide world-class service to our patients through heavy phone volumes. This position works as a back office scheduler and will submit refill requests, submit referrals, and schedule follow-up appointments. You'll create a positive Scripps Health experience for our patients while being responsible for the following: Over the phone interaction with patients and providers to gather information for accurate registration, assigning of Medical Record Number, appointment scheduling, point of service payment collection, document collection, and check-out functions. Responding to customer billing and payment inquiries. Effectively managing the check-out process, which includes identification verification; confirming demographic and insurance information; ensuring appropriate forms are provided, signed, and witnessed at the time of the patient visit; and accurately preparing end-of-day reporting or payment reconciliation. Escalating billing inquiries as needed. Scheduling and confirming appointments according to guidelines, entering appropriate insurance, performing Key User duties with minimal errors. Initiating and validating referrals/authorizations. Having a proactive approach to customer service by listening to the patient, taking ownership of solutions, and identifying the need to involve leadership to resolve concerns. This is a benefitted Full Time, Day Shift position with a Monday - Friday schedule, located at Scripps Clinic Carmel Valley. #J-18808-Ljbffr
