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Junior Delivery Lead
2 months ago
Job Description: Junior Delivery Lead (Jr. Project Manager) - MUST BE IN OFFICE IN GRAND RAPIDS OFFICE 3 DAYS PER WEEK
Location:
Grand Rapids, Michigan
Description:
The Junior Delivery Lead (DL) is responsible for planning, organizing, and directing projects to ensure on-time delivery within scope and budget. This role is focused on actively monitoring project health and working to provide insight and clarity to all members of the project team. This role works closely with all other roles, particularly the Scrum Master and the Architecture Team to understand and ensure success at every level of the project. Be prepared to ask questions, quickly identify potential problems and work to course correct throughout the duration of a project.
Key Responsibilities:
Possess some understanding of project scope, able to make decisions confidently to move projects forward
Establish control and ownership over every project, provide team leadership
Actively monitor key project statistics, generating weekly project status reports and updates to client stakeholders and leadership
Perform a daily review of project health and respond urgently to keep the team moving forward
Ask questions to better facilitate understanding do not make assumptions or let others assume
Raise red flags as needed to avoid larger issues
Serve as a champion for customers and a translator between clients, leadership, and the team
Develop and maintain good working relationships with clients: Provide positive customer experiences, handle difficult situations and resolve conflicts with empathy
Be an outward-facing representative of the company, always acting according to our values
Hold team accountable to a high standard of work
Additional Responsibilities:
Participate in weekly DL meetings, prioritizing and negotiating work across the team
Collaborate with the Scrum Master to determine what's possible and negotiate changes in scope or approach to keep work on track
Request and facilitate on-demand SWAT teams as needed
Work with leadership to forecast timelines for potential new projects
Skills:
Task Management Software, Explanation & Translation, Written & Verbal Communication, Follow Up & Follow Through
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