Current jobs related to Customer Service Specialist - Longmont - Service Experts
-
Representative, Customer Service
3 months ago
Longmont, United States Service Champions Inc Full timeJob DescriptionJob DescriptionCustomer Service Representative and DispatcherClericalLongmont, CO, USSalary Range:20.00 To 23.00 (USD) HourlyThis position is on site and not remoteM-F 7:30am-5:00pmM and M Heating Cooling, Plumbing & Electric is looking for ambitious goal driven professionals to join our Call Center Customer Service/Dispatch team.Our Customer...
-
Customer Experience Specialist
2 months ago
Longmont, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Support Specialist
2 days ago
Longmont, Colorado, United States Champions Group Full timeBecome a Key Player as a Customer Support Specialist at Champions GroupWe are looking for committed professionals for an engaging administrative positionFull-time role with a structured work scheduleWork hours: Monday to Friday, 7:30 am to 5:00 pmAbout Champions Group:Champions Group is a distinguished organization dedicated to delivering exceptional service...
-
Automotive Service Specialist
7 days ago
Longmont, Colorado, United States gpac Full timeAutomotive Service SpecialistJoin a dynamic team where your skills as an Automotive Service Specialist will be valued. We are looking for a knowledgeable and skilled individual with a strong background in automotive repair for cars and light trucks. Your role will involve diagnosing, maintaining, and repairing vehicles for our valued customers. Our company...
-
Customer Relations Specialist
2 months ago
Longmont, United States Ymcabv Full timeThe YMCA of Northern Colorado is seeking smilers, skilled chatters, and expert joy providers. We are in need of customer service specialists to welcome our members, answer questions, give tours, and help individuals and families understand and access Y offerings. You are helpful. You have an aptitude you may call it a gift for helping others. When you are...
-
HVAC Field Service Specialist
7 days ago
Longmont, Colorado, United States Service Champions Inc Full timeJob OverviewAre you seeking a stable career in a thriving sector with ample opportunities for advancement? Look no further! Service Champions Inc. is here to provide you with a fulfilling career.Company Background:Service Champions Inc. has been a trusted provider of HVAC, plumbing, and electrical services for numerous years. As a family-owned enterprise, we...
-
Outbound Customer Service Representative
2 months ago
Longmont, United States ABC Legal Services Full timePosition Overview: Docketly is an appearance counsel provider, covering simple creditors rights hearings. We find attorneys to stand-in on short, procedural hearings. We are looking for a team player that can roll up their sleeves and learn from the bottom up, and be able to pick up multiple job duties quickly, and efficiently. We are looking for critical...
-
Healthcare Customer Service Representative
7 days ago
Longmont, Colorado, United States Select Physical Therapy Full timePosition Overview:Role: Patient Service SpecialistLocation: Longmont, COJob Summary:As a Patient Service Specialist, you will play a crucial role in ensuring that patients receive outstanding service from the moment they arrive at our facility. Your responsibilities will encompass both patient interaction and administrative tasks, making you a vital part of...
-
Healthcare Customer Support Specialist
7 days ago
Longmont, Colorado, United States CommonSpirit Health Mountain Region Full timeWelcome to CommonSpirit Health Mountain Region: At CommonSpirit Health Mountain Region, we are dedicated to fostering healthier communities, advocating for the underserved, and transforming the way healing occurs both within our facilities and in the broader community. With a presence across multiple states, we maintain a high standard of care for our...
-
Customer Service Representative
3 weeks ago
Longmont, United States ComForCare Home Care (Raleigh, NC) Full timeJob Summary Days: Monday - Friday Hours: 9am-5pm The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Essential Duties And Responsibilities Greets members, prospective members, and guests, providing...
-
Customer Service Representative
1 week ago
Longmont, United States Planet Fitness - PF Baseline Fitness Part time $14Job DescriptionJob DescriptionJob SummaryMonday, Tuesday, Wednesday, Saturday, Sunday: Flexible ShiftsThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesCustomer...
-
Customer Service Representative
3 weeks ago
Longmont, United States Planet Fitness Full timeJob Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties And Responsibilities Customer Service Representative greets members, prospective members and guests, providing...
-
Customer Service Representative
3 weeks ago
Longmont, United States Planet Fitness - PF Baseline Fitness Full time $14Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsFree uniformsHealth insuranceTraining & developmentVision insuranceJob SummaryHours: Monday - Thursday 4pm - 10pm, Friday 3pm - 9pmThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to...
-
Customer Service Representative
7 days ago
Longmont, United States Planet Fitness Full timeBenefits: Dental insurance Employee discounts Free uniforms Health insurance Training & development Vision insurance Job Summary Hours: Monday - Thursday 4pm - 10pm, Friday 3pm - 9pm The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members,...
-
Patient Service Specialist
4 weeks ago
Longmont, United States Select Physical Therapy Full timeOverview: Patient Service Specialist Longmont, CO Job Description When patients enter our center in Longmont, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient...
-
Customer Service Representative
2 days ago
Longmont, Colorado, United States Ranch and Home Supply LLC Full timeJob TypePart-timePosition OverviewAt Ranch and Home Supply LLC, we prioritize excellence in service and value the importance of hard work, a positive mindset, and integrity. Our dedicated and friendly team is committed to delivering exceptional service, ensuring our customers enjoy a unique shopping experience. We seek team members who are enthusiastic about...
-
Customer Service Associate
2 months ago
Longmont, United States Raising Cane's Chicken Fingers Full time**Customer Service Associate** Longmont, Colorado **BENEFITS** **Voluntary** * Dental * Vision * Supplemental Life Insurance * Pet Insurance * 401(k) With Employer Match (age 21 & older) * Crewmember Assistance Program * Discounted Online Education Opportunities * Free Resources For Furthering Your Education **full-time** * Medical & Pharmacy * Benefits...
-
Customer Service Team Leader
7 days ago
Longmont, Colorado, United States ABC Legal Services Full timeAbout ABC Legal Services: ABC Legal Services is a dynamic organization dedicated to transforming the legal services landscape. We specialize in providing efficient solutions for the creditor's rights sector, ensuring that our clients can access legal representation seamlessly through our innovative platform. Position Overview: The Customer Service Team...
-
TSA Customer Service Representative
3 months ago
Longmont, United States Staples Full time**TSA Customer Service Representative** **Function: Retail Locations** **Address: 210 Ken Pratt Blvd.** **City / State: Longmont, CO US** **Date Posted: January 7, 2022** **Type: Full-time** **Permanent / Contract: Regular** **Salary: $12.40 $12.65** **Job Number: 1196677** Staples Connect focuses on our customer and our community, while empowering you to...
-
RV Customer Service Representatives
7 days ago
Longmont, Colorado, United States Gohomeport Full timePosition Type: Full-TimeWork Environment: OnsitePosted by: Hannah LeeCompany Overview:goHomePort, established in 2020, is driven by a dedicated team of investors and operators committed to simplifying RV ownership. As the parent organization of three interconnected businesses, our mission is supported by: 1) goHomePort Storage, which focuses on acquiring and...
![Service Experts](https://media.trabajo.org/img/noimg.jpg)
Customer Service Specialist
2 months ago
Location: Longmont, CO
Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.
Join us and become an EXPERT
Service Experts Company Perks and Benefits for YOU
Generous PTO provided:
20 paid days off within your first year of employment (vacation & national holidays)
25 paid days off after your 2nd year of employment
No layoffs during “Slow Season” – due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round
Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.
Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs
We provided wellness program options for free employee medical
Company-provided smart phone, tablet, uniform plan, and tool replacement program
We’ll make you better at what you do with our internal Training Academy
Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
Company-paid employee Life Insurance with options for YOU and your Family
Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work
Supplemental benefit programs such as:Legal advice, pet insurance, and health advocacy programs
Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing
Position Summary:
The Customer Service Specialist handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. The Customer Service Specialist will be responsible for assisting in day-to-day operation of the Center.
Key Responsibilities:
Answers incoming phone calls from customers and assists call or routes call to appropriate person
Maintains good customer relations and ensures that all calls meet Service Experts’ standards
Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions)
Resolves problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues
Maintains customer records by updating account information
Accurately dispositions calls in call monitoring software
Adheres to CPI compliance regulations when taking payments over the phone
Updates capacity planner whenever calls or booked, rescheduled or cancelled
Works with Sales and Service Coordinator to improve accuracy in scheduling and speed of response
Communicates with customers on the status of service calls
Assists with dispatching as needed
Continually maintains working knowledge of all company products, services, and promotions
Working with dispatch to improve accuracy in scheduling and speed of response
Reliable attendance and on-time job performance
Performs similar/other duties as needed or assigned
Qualifications:
High school diploma or equivalent with 1 year experience working in customer service or other customer-facing environment
Experience or training the use of computers and related systems in an administrative office environment
Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness.
Excellent customer-service, communication, and interpersonal skills
Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns
Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population.
Ability to work effectively in both a team and an independent environment
Ability to make decisions based on established guidelines and procedures
Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence
Effective organizational and time-management skills. Must be able to prioritize work based on service demands
An understanding and knowledge of the HVAC/Refrigeration Industry is an asset
Annual Compensation Range: Minimum $31,881 ; Maximum $47,821
#J-18808-Ljbffr