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HVAC Field Service Specialist

2 months ago

Longmont, Colorado, United States Service Champions Inc Full time
Job Overview

Are you seeking a stable career in a thriving sector with ample opportunities for advancement? Look no further Service Champions Inc. is here to provide you with a fulfilling career.

Company Background:

Service Champions Inc. has been a trusted provider of HVAC, plumbing, and electrical services for numerous years. As a family-owned enterprise, we prioritize delivering exceptional service to our clientele. Our team of skilled technicians is continuously trained and certified, ensuring that we meet the highest standards in the industry.

Our operations are guided by our core principles: Integrity, Respect, Compassion, Punctuality, Teamwork, Enthusiasm, and Accountability.

Qualifications and Skills:

  • Minimum of 3 years of relevant experience.
  • EPA Universal or Type 2 certification is mandatory; NATE certification is preferred.
  • Familiarity with Service Titan software is advantageous.
  • Self-motivated and competitive individual who thrives in a team environment.
  • Personable demeanor suited for a dynamic workplace.
  • Proficient in setting clear expectations for clients.
  • Basic mathematical skills are essential.
  • Detail-oriented with a focus on quality and results.
  • Ability to comprehend and execute both verbal and written instructions.
  • Strong communication and customer service skills; friendly and approachable.
  • Demonstrated job stability and reliability.
  • Must possess and maintain a valid driving record.

Key Responsibilities:

  • Diagnose issues and select the appropriate tools and materials for repairs.
  • Prepare detailed cost estimates for customers.
  • Document services rendered and recommendations through appropriate forms and records.
  • Adhere to safety policies and quality standards while completing tasks.
  • Achieve sales targets and performance metrics.
  • Manage inventory within the service vehicle.
  • Effectively communicate service recommendations to clients.
  • Complete tasks promptly while maintaining quality and safety standards.
  • Exhibit punctuality in all aspects of work.
  • Engage in weekly training sessions for professional development.
  • Utilize various hand and power tools safely and effectively.
  • Assess existing heating and cooling systems to strategize work procedures.
  • Procure materials in accordance with established guidelines.
  • Conduct diagnostic troubleshooting of HVAC systems using wiring diagrams and schematics.
  • Capable of diagnosing and repairing components of residential HVAC systems.
  • Experience with gas and electric furnaces, air conditioning units, and heat pumps.
  • Exhibit exceptional interpersonal skills and courtesy when interacting with clients.
  • Work with integrity to uphold a positive company image.
  • Demonstrate respect, compassion, and integrity in client communications.

Work Environment and Physical Requirements:

  • Work is performed in various settings, including residential homes and outdoor environments.
  • Regular use of hands for handling tools and materials is required.
  • Occasional climbing and balancing on ladders may be necessary.
  • Work in varying weather conditions, including extreme temperatures.
  • Attention to detail and strong organizational skills are essential.
  • Standing and walking for extended periods, often on uneven surfaces.
  • Occasional heavy lifting of up to 50 pounds may be required.
  • Frequent movements including bending, stooping, and reaching.
  • Visual acuity and the ability to communicate effectively are necessary.
  • May involve working in confined spaces on occasion.

Employee Benefits:

  • Company vehicle with fuel card.
  • Tools allowance provided.
  • Company-issued cellphone and tablet.
  • Uniforms with laundry service included.
  • 401K plan available after a specified period of employment.
  • Medical, dental, and vision insurance eligibility after a specified period.
  • Life insurance coverage.
  • Paid vacation and holidays.
  • Company-sponsored outings.

We are an equal opportunity employer committed to fostering diversity and inclusion in our workplace. We strictly prohibit any form of discrimination or harassment based on protected characteristics as defined by applicable laws.