Current jobs related to Assistant Front Desk Manager - Harbor Springs - The Highlands at Harbor Springs
-
Assistant Front Desk Manager
2 months ago
Harbor Springs, United States The Highlands at Harbor Springs Full timeOverview: The Highlands Front Desk Assistant Manager assists The Highlands Front Desk Manager in maintaining and improving Front Desk operations and fulfills the manager role when the manager is absent. They will be ensuring all Team Members are attentive, friendly, and efficient by providing all guests with quality service throughout their stay while...
-
Front Desk Manager
3 weeks ago
Harbor Springs, United States The Highlands at Harbor Springs Full timeJob SummaryThe Highlands at Harbor Springs is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for overseeing the front office operations of the resort, ensuring exceptional guest service, and resolving any issues that may arise.Key ResponsibilitiesFront Office Operations:...
-
Front Desk Operations Manager
6 days ago
Harbor Springs, United States The Highlands at Harbor Springs Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Assistant Manager to join our team at The Highlands at Harbor Springs. As a key member of our Front Desk team, you will be responsible for ensuring exceptional guest service, maintaining high standards of front office operations, and providing leadership and guidance to our front desk...
-
Front Desk Representative
2 weeks ago
Harbor Springs, United States The Highlands at Harbor Springs Full timeJob SummaryThe Highlands at Harbor Springs is seeking a skilled and friendly Front Desk Agent to provide exceptional guest service and support to our resort guests. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for handling all aspects of their stay, from check-in to check-out.Key ResponsibilitiesGuest...
-
Front Desk Representative
6 days ago
Harbor Springs, United States The Highlands at Harbor Springs Full time{"title": "Front Desk Agent", "description": "OverviewThe Highlands at Harbor Springs is seeking a skilled Front Desk Agent to provide exceptional guest experiences. As a Front Desk Agent, you will be the first point of contact for guests and handle various aspects of their stay, including check-ins, check-outs, and resolving any issues that may...
-
Assistant Front Office Manager
3 weeks ago
Harbor Springs, United States The Highlands at Harbor Springs Full timePosition Overview:The Highlands at Harbor Springs is seeking a dedicated individual to support the Front Desk Manager in enhancing and overseeing Front Desk operations. This role is essential in ensuring that all guests receive exceptional service during their stay, while also stepping into the manager's role in their absence. The Assistant Front Desk...
-
Front Desk Supervisor
4 months ago
Harbor Springs, United States The Highlands at Harbor Springs Full timeOverview: The Highlands is looking for new Front Desk Supervisors to join our team! As a Front Desk Supervisor, you will be responsible for coordinating front office activities of the resort and resolving any problems that arise from guest complaints, reservation and room assignment issues, and other requests. This is a full-time, year-round position with...
-
Front Desk Manager
2 weeks ago
Palm Springs, California, United States Parker Palm Springs Full time**Job Summary**At Parker Palm Springs, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our Front Office department, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.**Key Responsibilities:**Supervise and train...
-
Front Desk Manager
2 weeks ago
Springs, United States Marriott Vacations Worldwide Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott Vacations Worldwide. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and maximizing financial performance.Key ResponsibilitiesSupervise and manage front desk staff to ensure efficient check-in...
-
Front Desk Representative
3 weeks ago
Harbor Springs, United States The Highlands at Harbor Springs Full timeJob SummaryThe Highlands at Harbor Springs is seeking a skilled and friendly Front Desk Agent to provide exceptional guest service and support to our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for handling various aspects of their stay.Key ResponsibilitiesGuest Registration and...
-
Front Desk Manager
2 weeks ago
Hot Springs, Virginia, United States Omni Hotels Full timeJob SummaryThe Omni Homestead is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for ensuring a seamless and exceptional guest experience, while also providing leadership and guidance to our front desk team.Key ResponsibilitiesGuest Services: Provide exceptional guest...
-
Front Desk Supervisor
6 days ago
Bar Harbor, Maine, United States Witham Family Hotels Full timeFront Desk Supervisor OpportunityWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Witham Family Hotels. As a key member of our front office team, you will be responsible for delivering exceptional guest service, managing daily operations, and leading a team of front desk staff.Key Responsibilities:Lead the front desk...
-
Front Desk Agent
2 months ago
Harbor Springs, United States The Highlands at Harbor Springs Full timeOverview: The Highlands is looking for new Front Desk Agents to join our team! As a Front Desk Agent, you are the first point of contact with guests and handle most aspects of a guests stay. You will also greet guests, assist with check-ins/check-outs, answer guest questions and help resolve any guest issues. Our goal is to provide great hospitality and to...
-
Front Desk Manager
3 weeks ago
Desert Hot Springs, California, United States Azure Palm Hot Springs Resort & Spa Full timeJob SummaryWe are seeking a highly motivated and experienced Front Desk Supervisor to join our team at Azure Palm Hot Springs Resort & Spa. As a key member of our operations team, you will be responsible for providing exceptional guest service, leading a team of front desk agents, and ensuring seamless operations at the front desk.Key ResponsibilitiesGuest...
-
Front Desk Supervisor
3 months ago
Bar Harbor, United States Witham Family Hotels Full timeReady for a dynamic career in Bar Harbor, Maine? We're hiring a Front Desk Supervisor to be part of our energetic team. As a Front Desk Supervisor, you'll be the cornerstone of our guest services, ensuring a smooth and memorable experience for every visitor. Reporting to the Front Desk Manager, you'll assist to lead the front desk team, manage daily...
-
Front Desk Supervisor
2 months ago
Bar Harbor, United States Witham Family Hotels Full timeReady for a dynamic career in Bar Harbor, Maine? We're hiring a Front Desk Supervisor to be part of our energetic team. As a Front Desk Supervisor, you'll be the cornerstone of our guest services, ensuring a smooth and memorable experience for every visitor. Reporting to the Front Desk Manager, you'll assist to lead the front desk team, manage daily...
-
Front Desk Supervisor
1 week ago
Bar Harbor, Maine, United States Witham Family Hotels Full timeFront Desk Supervisor OpportunityWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Witham Family Hotels. As a key member of our front office team, you will be responsible for delivering exceptional guest service, managing daily operations, and leading a team of front desk staff.Key Responsibilities:Lead the front desk...
-
Front Desk Operations Manager
3 weeks ago
Springs, United States Marriott Vacations Worldwide Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott Vacations Worldwide. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and maximizing financial performance.Key ResponsibilitiesGuest Services and Front Desk GoalsManage day-to-day operations to...
-
Front Desk Coordinator
5 days ago
Dutch Harbor, Alaska, United States Aleutian Pribilof Islands Association Inc Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as an On-Call Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and visitors.Key ResponsibilitiesFront Desk Operations: Manage the front desk area, ensuring a welcoming and...
-
Front Desk Assistant
5 days ago
High Springs, Florida, United States Adecco Full timeFront Desk Associate Job DescriptionAdecco is currently assisting a local client in the High Springs Area with a Front Desk Associate position. This is a Temp to hire opportunity with a starting pay rate of $18.00 per hour.Key Responsibilities:Provide Excellent Customer Service: Greet guests, handle reservations, check-ins and check-outs, and perform...
Assistant Front Desk Manager
4 months ago
Overview:
The Highlands Front Desk Assistant Manager assists The Highlands Front Desk Manager in maintaining and improving Front Desk operations and fulfills the manager role when the manager is absent. They will be ensuring all Team Members are attentive, friendly, and efficient by providing all guests with quality service throughout their stay while maximizing room revenue and occupancy. This will include, but is not limited to training, supervising, assisting, and guest recovery. Individuals will be required to work all shifts including nights, weekends, and holidays.
Some perks of working for The Highlands include:
A free Golf Pass and Ski Pass for both you and your family
40% off at the various Boyne Restaurants
Discounts at other Boyne Resorts such as 30% Spa treatments at the Inn at Bay Harbor and Boyne Mountain
Free Passes to Avalanche Bay Water Park at Boyne Mountain
Discounts on lodging for Friends and Family
Team Member Child Care
Tuition Reimbursement
Seasonal Team Member Health Insurance
Service and Loyalty Bonus Program up to 5% of gross wages per season
Visit our website for all of our amazing perks, view testimonials, and more The Highlands Employment
Our Core Values: LEAD by Serving
At Boyne Resorts, we know that great Leadership can be the difference between a good and a great work experience. Our core values guide us daily to create lasting memories for every guest.
Long-Term Thinking
Excellence in Execution
Attitude is Everything
Develop Great People
Monitor team members and observe performances to ensure adherence to resort standards and established operating procedures
Oversee and participate in the prompt and courteous check-in and checkout of guests
Proactive problem-solving pertaining to guest accommodations and rates
Train and ensure all team members meet expectations and provide excellent guest service
Resolve and take appropriate action on any Owner/Guest complaint or problem in a friendly, timely manner.
Inspect and maintain the appearance of the front office areas
Cooperate with other department managers to ensure efficient and effective operations and coordination of activities
Become familiar with BOYNEs accommodations, meeting facilities, resort services, common areas, and furnishings.
Conducting Behavior that aligns with companies Core Values (LEAD)
Additional responsibilities as assigned by your manager
Qualifications:Preferred supervisory and front desk experience
Must be at least 18 years of age.
You achieved a high school diploma or equivalent, are comfortable handling payment transactions.
Must be willing to work nights, weekends and holidays.
Previous point of sale software experience, and familiarity with Microsoft Office required.