Patient Service Representative
2 weeks ago
Premier Orthopedics and Sports Medicine is looking for a Patient Service Representative to join our Exton, PA imaging officeSchedule: Monday-Friday, 8:00am-5:00pmThe Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide range of orthopaedic injuries and conditions. Through partnership with the Healthcare Outcomes Performance Company (HOPCo), we have grown to over 50 specialty locations and over 100 physicians across the Greater Philadelphia regionWe're proud of the company we've built as we've grown to over 1000 employees to make Premier a place that people love to come to work every dayAt Premier Orthopaedics, we are dedicated to taking care of you so you can take care of business Our robust benefits package includes the following:Competitive Health, Pharmacy, Vision, and Dental Plan BenefitsDisability and Protective BenefitsHSA with qualifying HDHP plans with company match401k plan with company matchEmployee Assistance Program that is available 24/7 to provide supportBenefits eligibility on the 1st of the month after hire dateESSENTIAL FUNCTIONSPromptly greets and acknowledges patients. Informs MAs and Providers of the patient's arrival.Answers all incoming calls in a timely manner and accurately supplies requested information to callers; relays written or verbal messages as needed.Instructs patients in completion of medical history and other patient information forms and makes any necessary corrections to the patient's account as needed.Obtains accurate and complete demographic and insurance information from patients and collects required financial contract/consent form(s), as well as reviews patients and guarantors' information assuring all necessary documents are populated, completed, and signed correctly. Ensures all required authorizations and/or referrals are attached to patient appointments for that date of service.Identifies and collects co-payments, co-insurances, and past-due account balances.Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance/benefits questions to the Practice Billing Department.Evaluates patient financial status and establishes payment plans as needed based upon authority levels.Accurately completes and interprets insurance and benefits verification. Notifies patients, designated family member(s), physicians, and/or supervisors of network insurance coverage issues that may result in coverage reduction.Scans all new or updated patient information into the EMR system (including but not limited to photo ID, insurance cards, referrals, and patient paperwork).Schedules follow-up appointments and notifies patient if service requires an authorization or referral, and sends the request to PCP in a timely manner.Records all record requests in the system and reviews HIPAA requirements and patient Medical Record Request form prior to the release of patient information to any person other than the verified patient.Communicates with patients in the lobby if physician or provider is running behind schedule.Reviews and prepares charts for the following day according to the practice schedule.Maintains a secure and accurate cash drawer, daily balances the cash drawer, and closing batch.Protects patients' rights by maintaining the confidentiality of personal and financial information; maintains patient confidentiality consistent with HIPAA requirements.Maintains a clean and organized front office workspace.QUALIFICATIONSHigh school diploma/GED or equivalent working knowledge experience preferred.Minimum of one-two years of patient registration/front office experience in a medical or healthcare setting.Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Athena or another Electronic Medical Records experience is highly preferred.Must be able to communicate effectively with physicians, staff members, patients, and the public and be capable of establishing good working relationships with both internal and external stakeholders.Previous experience in collecting money is preferred.Knowledge of insurance rules and regulations including eligibility and referral requirements.Skill in customer service.
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Patient Service Representative
1 month ago
Exton, United States Center for Orthopedic and Research Excel Full timeJob DescriptionJob DescriptionPremier Orthopedics and Sports Medicine is looking for a Patient Service Representative to work at our Downingtown, PA Physical Therapy clinic.Schedule: 7:00am-3:30pm 3 days/week, 10:00am-7:00pm 2 days/week.The Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis...
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Patient Service Representative
3 weeks ago
Exton, United States Center for Orthopedic and Research Excel Full timeJob DescriptionJob DescriptionPremier Orthopedics and Sports Medicine is looking for a Patient Service Representative to join our Exton, PA imaging office!Schedule: Monday-Friday, 8:00am-5:00pmThe Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide range of orthopaedic...
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Patient Service Representative
3 weeks ago
Exton, United States Center for Orthopedic and Research Excel Full timeJob DescriptionJob DescriptionPremier Orthopedics and Sports Medicine is looking for a Patient Service Representative to work at our Exton, PA physician's office.The Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide range of orthopaedic injuries and conditions....
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Patient Service Representative
4 days ago
Exton, United States Premier Orthopaedics Full timePremier Orthopedics and Sports Medicine is looking for a Patient Service Representative to join our Exton, PA imaging office! Schedule: Monday-Friday, 8:00am-5:00pm The Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide range of orthopaedic injuries and conditions. Through...
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Patient Service Representative
4 days ago
Exton, Pennsylvania, United States NovaCare Rehabilitation Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.Key ResponsibilitiesRegistration and Scheduling:...
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Patient Service Representative
3 days ago
Exton, Pennsylvania, United States NovaCare Rehabilitation Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.Key ResponsibilitiesPatient Registration and...
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Patient Service Representative
1 week ago
Exton, Pennsylvania, United States NovaCare Rehabilitation Full timeAbout the Role:We are seeking a highly skilled and patient-focused individual to join our team as a Patient Service Specialist at NovaCare Rehabilitation. As a key member of our front desk team, you will play a vital role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.Key Responsibilities:Greet...
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Patient Service Representative
1 week ago
Exton, Pennsylvania, United States NovaCare Rehabilitation Full timeAbout the Role:We are seeking a highly skilled and patient-focused individual to join our team as a Patient Service Specialist at NovaCare Rehabilitation. As a key member of our front desk team, you will play a vital role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.Key Responsibilities:Greet...
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Patient Service Representative
2 days ago
Exton, Pennsylvania, United States NovaCare Rehabilitation Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will play a critical role in ensuring that patients have an exceptional experience from the moment they arrive at our center.Key ResponsibilitiesPatient Registration and Scheduling:...
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Patient Service Representative
3 weeks ago
Exton, United States Premier Orthopaedics Full timePremier Orthopedics and Sports Medicine is looking for aPatient Service Representative to work at our Exton, PA imaging office.Schedule: Monday-Friday 3:30-8:00pm.The Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide range of orthopaedic injuries and conditions. Through...
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Patient Service Specialist
1 week ago
Exton, United States NovaCare Rehabilitation Full timeOverview: When patients enter our center in Exton, PA we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email...
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Patient Service Specialist
4 weeks ago
Exton, United States NovaCare Rehabilitation Full timeOverview: When patients enter our center in Exton, PA we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and...
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Customer Service Representative
3 hours ago
Exton, Pennsylvania, United States Oa Paul - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and...
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Exton, Pennsylvania, United States FASTSIGNS #290302 Full timeJob DescriptionAre you a people person with a passion for sales and customer service? Do you enjoy working in a dynamic and ever-changing industry? If so, we may have the perfect opportunity for you!Key Responsibilities:Build long-lasting relationships with current and prospective customersWork with customers to understand their needs and provide...
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Patient Care Coordinator
1 week ago
Exton, Pennsylvania, United States Center For Interventional Pain & Spine Full timeCenter For Interventional Pain & Spine is seeking a dedicated and compassionate Patient Care Coordinator to join our team. In this role, you will be the first point of contact for our patients, ensuring they receive exceptional service and support throughout their healthcare journey. As a Patient Care Coordinator, you will play a vital role in maintaining...
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Guest Service Representative
4 months ago
Exton, United States Nothing Bundt Cakes #286 Full timeJob DescriptionJob DescriptionBenefits:Employee discountsFlexible schedule At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place,setting the mood and making a stop in the bakery an event worth posting about. Youllget to play party planner by helping guests order the right cake for their celebrationsand making sure their orders go...
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Guest Service Representative
4 months ago
Exton, United States Nothing Bundt Cakes #286 Full timeBenefits: Employee discounts Flexible schedule At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place,setting the mood and making a stop in the bakery an event worth posting about. You’llget to play party planner by helping guests order the right cake for their celebrationsand making sure their orders go off without...
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Guest Service Representative
3 months ago
Exton, United States Nothing Bundt Cakes Full timeBenefits: Employee discounts Flexible schedule At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch....
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Customer Service Representative
5 days ago
Exton, Pennsylvania, United States GreenDrop Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a GreenDrop Site Attendant - Customer Service Representative. In this role, you will be responsible for providing exceptional service to our donors, ensuring a positive and efficient experience for all customers.Key ResponsibilitiesInteract with donors in a...
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Healthcare Customer Service Representative
1 week ago
Exton, Pennsylvania, United States NovaCare Rehabilitation Full timePosition Overview:As a key member of our healthcare facility, you will play a vital role in ensuring that patients have a seamless experience from the moment they arrive. In the capacity of a Patient Service Specialist, you will be responsible for managing both the patient interactions and the administrative functions of our center. Your front desk will...
