Call Center Specialist

3 weeks ago


Dallas, United States Insight Global Full time

Title: Bilingual Healthcare Call Center Representative

Location: Dallas, TX 75227 - ONSITE Mon-Friday.

Schedule: Monday-Friday (8AM-5PM)

Pay Rate: $15-17/hr *based on experience

Requirements:

1-2 years of call center or front desk role (scheduling appointments, calendar management, billing, etc) - will substitute years of exp with healthcare background

Bilingual (English/Spanish)

Excellent telephone etiquette

High School Diploma or equivalent

Plusses - prior healthcare call center background

Day-To-Day:

Insight Global is looking for a Dental Call Center Representative for one of our healthcare clients in Dallas, TX.

This individual will be required to work onsite - Monday through Friday from 8am - 5pm.

Responsibilities will include:

Managing inbound and outbound calls

Handle patient appointment management

Accurately input and maintain all patient records, while ensuring HIPAA standards

Assist with insurance and billing assistance



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