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Call Center Representative

1 month ago

Dallas, United States Compass Innovate Full time

Are you a motivated and enthusiastic individual with a passion for providing excellent customer service We are seeking a dedicated Call Center Representative to join our dynamic team. If you enjoy helping others and thrive in a fastpaced environment we want to hear from you

Key Responsibilities:

  • Answer incoming calls and provide accurate information to customers in a friendly and professional manner.
  • Handle customer inquiries complaints and requests promptly and effectively.
  • Document and track customer interactions using our CRM software.
  • Collaborate with team members to solve customer issues and improve overall service quality.
  • Maintain uptodate knowledge of company products and services to provide accurate information.
  • Achieve individual and team performance goals including call handling time quality and customer satisfaction.

Qualifications:

  • Proven experience in a customer service or call center role preferred.
  • Excellent verbal and written communication skills.
  • Strong problemsolving abilities and a customercentric mindset.
  • Ability to work in a fastpaced environment while maintaining attention to detail.
  • Proficient in using computers and various software applications.


Remote Work :

No