Front Desk Coordinator

2 weeks ago

Columbus, United States Skin Cancer Specialists Full time
Skin Cancer Specialists, an AQUA Dermatology portfolio practice, is a premier dermatology practice serving patients in metro Atlanta, north and south Georgia, eastern Alabama, and southern Tennessee. We offer comprehensive treatments for skin cancer, general dermatology, cosmetic dermatology, and aesthetic services.

Our team has an immediate need for a Front Office Patient Coordinator looking for a career in Dermatology. The ideal candidate is positive, energetic, intelligent, highly dependable, organized, and able to multi-task. Our team members provide support with filing, telephone coverage, appointment scheduling, registration, and patient referrals by performing the following duties:

Primary Duties
  • Greets and directs patients and visitors.
  • Answers telephone and responds to inquiries, directs caller to appropriate personnel.
  • Schedules new and follow-up appointments and enters appointment dates and times into the practice management system.
  • Registers patients by verifying that the patient's record is up to date and accurate. Makes appropriate changes in the practice management system.
  • Enter all demographic and insurance information.
  • Maintain the neatness and functionality of the front office, lobby, and waiting areas.
  • Check patients out, collect monies, and provide receipts to patients.
  • Assists walk-in patients as needed with account inquiries and payments.
  • Maintain and mail postcards to patients monthly.
  • Balance payment transactions at the end of each shift. Provide the billing office with all required documentation.
  • Provide patients with cosmetic product information as requested. Assists patients with cosmetic purchases.
We offer competitive salaries and benefits:
  • Medical, Dental, and Vision available after 30 days of hire
  • Short-term disability and life insurance, and many ancillary options.
  • 401k available after 90 days of hire
  • Excellent growth and advancement opportunities
  • Discounts on services
POSITION TYPE AND EXPECTED HOURS OF WORK
  • Full-Time
  • Monday- Friday, 7 - 5 pm

LOCATION - Columbus

QUALIFICATIONS

Education - This position requires a High School Degree or equivalent completion.

Experience - 1 -2 years of medical office preferred.

Communication - Excellent oral communication skills; ability to communicate effectively.

Work Style - Must be able to work well independently but ask for help when needed-the ability to analyze and interpret information, ability to interact and decipher information telephonically and electronically.

AQUA Dermatology is Florida's premier and largest medical and cosmetic Dermatology practice with over 107 locations throughout Alabama, Florida, and Georgia. Founded in 1998, our established practices offer patients the highest quality outcomes and a stellar patient experience. Our passion and commitment are to treat every patient who walks through the doors as family.

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