Customer service

2 months ago


Southfield, United States Randstad Full time

Do you have a passion for providing excellent customer service? Do you have any logistics or dispatching experience? If so, this opportunity might be perfect for you We are hiring a 2nd shift Logistics Specialist. This is a contract to potential hire position. The ideal candidate will have customer service / call center experience and be a great communicator. Must be able to work the following shift: Monday - Friday evenings | 2:30 PM - 11 PM

salary: $20 - $21 per hour
shift: Second
work hours: 2:30 PM - 11 PM
education: High School

Responsibilities

As a Specialist, you will be responsible for providing logistics support, including order entry, routing and dispatching, and traffic coordination.

What your day-to-day will look like:

  • Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system
  • Update account managers on problem loads and what actions have been taken
  • Monitor daily pick-ups and deliveries
  • Investigate product overages, shortages, damages, and complete appropriate documentation
  • Schedule and reschedule delivery appointments for all loads
  • Provide detailed directions and instructions to properly route drivers


Skills Verbal Communication Analytical Thinking Logistics
Qualifications Years of experience: 3 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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