Zone Store Customer Service Specialist

3 weeks ago


Southfield, United States The Sherwin-Williams Company Full time
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.


The individual selected for this role will be expected to work between stores #1780, #1754 and #1007 located at

29093 Southfield Rd, Southfield, MI 48076
820 S. Old Woodward, Birmingham, MI 48009
27958 Woodward Ave., Royal Oak, MI 48067

This is a FULL TIME role starting at $20 per hr

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish


  • Southfield, United States Sherwin-Williams Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right so Customer Service Specialist, Customer Service, Store, Specialist


  • Southfield, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...


  • Southfield, Michigan, United States Tamaroff Motors Full time

    Position OverviewCompany OverviewTamaroff Motors is on the lookout for a dedicated Automotive Customer Care Specialist to deliver outstanding service to our clientele and assist them with their vehicle maintenance requirements. The perfect candidate will possess strong communication abilities, a commitment to teamwork, and a genuine enthusiasm for the...


  • Southfield, Michigan, United States Gordon Food Service Full time

    About Gordon Food ServiceGordon Food Service is a leading provider of food and supplies to small food service operators, families, non-profit organizations, caterers, and more. Our 170+ stores offer a wide range of products and services to meet the needs of our customers.Job SummaryWe are seeking a highly motivated and customer-focused Store Associate to...


  • Southfield, Michigan, United States Gordon Food Service Full time

    About Gordon Food ServiceGordon Food Service is a leading provider of food and supplies to small food service operators, families, non-profit organizations, caterers, and more. Our 170+ stores offer a wide range of products and services to meet the needs of our customers.Job SummaryWe are seeking a highly motivated and customer-focused Full Time Store...


  • Southfield, United States Planet Fitness Full time

    We are seeking a Customer Service Representative to join our team! Why you should join Planet Fitness:Great growth opportunities - we are a dynamic and growing company Set Schedule Medical, Dental and Vision insurance benefits (Full Time positions only) Employee Referral Bonus Program Following 120 days of active employment, you will be eligible for a .50...


  • Southfield, United States Walgreens Full time

    Responsibilities: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for...


  • Southfield, Michigan, United States Hired In Michigan Employment Agency Full time

    Job SummaryWe are seeking a highly skilled and experienced Retail Customer Service Manager to join our team at Hired In Michigan Employment Agency. As a key member of our team, you will be responsible for providing exceptional customer service, managing inventory, and ensuring a positive shopping experience for our customers.Key ResponsibilitiesCustomer...

  • Store Associate

    3 weeks ago


    Southfield, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client...

  • Customer service

    2 months ago


    Southfield, United States Randstad Full time

    Do you have a passion for providing excellent customer service? Do you have any logistics or dispatching experience? If so, this opportunity might be perfect for you! We are hiring a 2nd shift Logistics Specialist. This is a contract to potential hire position. The ideal candidate will have customer service / call center experience and be a great...


  • Southfield, United States Guardian Alarm Company of Michigan Full time

    General Purpose and Essential Duties: The Customer Care Specialist will interact with the company's customers by addressing inquiries and resolving complaints, while providing a high level of customer support on Guardian's products and solutions. Interacts with customers to provide support and information on Guardian's products and solutions. Ensures that...

  • 405- Front End

    15 hours ago


    Southfield, United States Forman Mills Full time

    Forman Mills - 29708 Southfield Road [Retail Associate / Team Member] As a Customer Service Associate at Forman Mills, you'll: Assist customers in finding products and provide exceptional service; Operate cash registers and handle financial transactions accurately; Maintain cleanliness and organization of the store; Stock shelves and ensure merchandise is...


  • Southfield, Michigan, United States Michaels Stores Full time

    Position Overview:As an Event Planning Specialist at Michaels Stores, you will be responsible for orchestrating a variety of events, including children's birthday celebrations, ensuring a seamless and enjoyable experience for all attendees.Key Responsibilities:Plan and manage events within the store environment.Coordinate logistics to create a fun and...


  • Southfield, Michigan, United States Lucid Motors Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Experience Specialist to join our team at Lucid Motors. As a key member of our Customer Relations team, you will be responsible for delivering exceptional customer service and support to our valued owners.Key ResponsibilitiesCustomer Service and Support: Provide timely and effective...


  • Southfield, Michigan, United States Great Lakes Ace Hardware Full time

    Job SummaryThis is a part-time sales associate position located at a retail store. The primary responsibilities of this role are to provide exceptional customer service, generate sales, merchandise products, and support the store management team.Key ResponsibilitiesProvide outstanding customer service by greeting customers, answering questions, and assisting...


  • Southfield, Michigan, United States Tamaroff Motors Full time

    Job OverviewPosition SummaryTamaroff Motors is seeking a dedicated and enthusiastic BDC Representative to enhance our customer engagement efforts. This role is pivotal in managing customer interactions regarding vehicle sales and services, ensuring a high level of satisfaction and support.Compensation & BenefitsAttractive hourly wage of $15 plus commission,...


  • Southfield, Michigan, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Store Environment Team Member to join our team at Michaels Stores. As a Store Environment Team Member, you will be responsible for maintaining a high standard of overall look and feel of the store, including maintaining store cleanliness and recovery standards to deliver our Brand Promises.Key...


  • Southfield, United States U-Haul International, Inc Full time

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their...


  • Southfield, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver...


  • Southfield, United States Michaels Stores Full time

    Store - DET-SOUTHFIELD, MI - Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our Team Member, Store, Retail, Cleaning