Account Manager

7 days ago


Dayton, United States Stefanini Group Full time

Details: We are seeking an experienced and dynamic Key Account Manager who will be responsible for managing customer relationships and coordinating cross-functional projects, both internally and externally. The ideal candidate will possess a strong ability to understand customer needs and ensure timely and effective support throughout the entire sales and project lifecycle.As a Key Account Manager, you will work closely with multiple teams, including product development, and will be involved in managing multiple projects simultaneously, ensuring timely delivery and superior customer satisfaction. Responsibilities:Manage Customer Relationships: Serve as the primary point of contact for customers, providing day-to-day support and addressing any issues or concerns.End-to-End Sales Management: Handle the full sales experience from pricing, costing, and quoting, to negotiating and ensuring after-market product support when necessary.Cross-Functional Collaboration: Work closely with internal teams, including product development, to meet customer expectations and project goals.Project Management: Lead up to 5-10 active projects, ensuring that customer orders are fulfilled on time and within agreed-upon terms.Order Fulfillment: Oversee the timely and accurate fulfillment of orders once a project has been won.SAP & Excel: Utilize SAP and Excel for managing contracts, quotes, and other project-related tasks.Continuous Improvement: Collaborate with internal teams to streamline processes and deliver projects with transparency and efficiency. Job RequirementsDetails: Qualifications:Strong experience in customer relationship management and cross-functional project management.Expertise in pricing, costing, negotiation, and quoting ("cradle-to-grave" product lifecycle experience).Proficiency with SAP and Microsoft Excel.Demonstrated experience in managing multiple projects with strong organizational skills.Ability to build relationships quickly and establish trust with internal and external teams.A background in the automotive industry is required. Pay Range: Based on Experience


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