Benefits Administrator
3 weeks ago
We are seeking a Benefits Administrator for the Total Rewards Department.
This role manages the defined-benefit and defined-contribution retirement plan processes defined by the Total Rewards Manager to include: vendor management processes for all retirement plan vendor-partners; manages the processes for monitoring CDs that fund the retirement plan DDA accounts for annuities to ensure payments can be processed; prepares the annuity payments and maintains annuity files; leads the exit process for all employees who retire. Additionally, this role manages the Long-Term-Disability and Worker's Compensation, and unemployment claims processes. The Benefits Administrator provides support for all benefit plans Credit Human administers which support employee needs and assists with answering support questions about coverage and eligibility.
If you have benefits administration experience, you should apply right away
Highlights:
Manage vendors to coordinate benefit plans, answer inquiries from employees about benefit plans and coordinate open enrollment activities
Coordinate benefits for employees and answer inquiries as needed before or after a medical or plan-related procedure with employee through vendor
Provide answers to inquiries about retirement eligibility and coordinate retirement and exit interviews for retirees
Create ongoing ways to harvest insight about unmet customer needs and change current practices based on customer feedback
Provide documentation to support internal and external audits and interact with auditors to answer inquiries
Document all work results into a dashboard to report output to management
Experience:
Required
Minimum 3-years of experience with executing and maintaining business operations processes for 3 of the following 4 areas:
compliance management
vendor management
resource management
product/service management
Minimum 3-years of experience with executing business processes through documentation of processes and design/documentation of procedures
Minimum 3-years of project planning and implementation experience
Preferred
Experience in Retirement Plan (Defined Benefit and Defined Contribution Plans) process management, payroll coordination and loan management
Experience with analytical decision making driven by data.
Experience participating in internal and external audits.
Experience with ADA, FMLA, Leave Administration
Experience in managing Workers Comp Plans
Experience in working with the workforce commission for unemployment plans
Experience in processing exit interviews
Education:
Required
High school diploma or equivalent
Preferred
Bachelor's degree in business, Human Resources, or similar
Licenses & Certifications:
Required
HIPAA Certification
Preferred
Career related certification, or ability to obtain one within 2-years
Skills & Knowledge:
Required
Demonstrated ability to plan, organize, resource and track project plans on a rolling 9-month calendar
Demonstrated customer relationship management and business partnering skills
Strong interpersonal communication and writing skills
Teamwork and working with senior level management
Analytical skills
Demonstrated knowledge of federal/state employment law/compliance/HRIS/HIPAA
Advanced Microsoft skills in Word and Excel
Vendor management and coordination skills
Change management, conflict management and customer orientation skills
Agile learner
Schedule:
Monday-Friday, 8:30 am-5:30 pm
Level of Work: 2B
Minimum Starting Salary: $63,167
Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.
To get to know Credit Human and learn more about our benefits, visit our careers page at
www.credithuman.com/careers.
Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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