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Field Services Engineer

2 months ago

New York, United States Prosum Full time

Field Service Engineer Priority openings 5 open positions , can be based anywhere in the US Two-year associate degree in Electrical Engineering, Electronic Technology, Military Technical Training Program, or related field Bachelor of Science in Electrical Engineering or Engineering Technology preferred Working knowledge of PLCs, HMIs, AC/DC drives, & AC/DC motor theory Ability to travel up to 70% of the time, sometimes more (typically 60% of the time) $90k + OT Essential Job Functions Installation and commissioning, troubleshooting, repairs, and predictive/preventative maintenance of automated systems and power conversion products/assemblies independently or as part of a team on larger projects Work with motors, generators, drives, plant automation and power quality systems Work with a variety of PLC’s including Rockwell, Emerson, GE, Schneider, and Beckhoff Work with a variety of HMI software including Factory Talk, Proficy View, Wonderware, Vijeo Designer, and others Provide hands-on, on-site training to customers Work with and configure industrial networks Work closely with in-house engineers on project design and testing of drive systems Display professionalism, proactively interface, and effectively communicate with the customer to build and maintain a high level of customer satisfaction Provide telephone, email, and other support to customers When required, participate in paid, rotating after hours phone duty for customer remote support and breakdown assistance Participate in supporting after-service sales activities such as proposing added services, spare parts, and additional upgrades Provide emergency field service for customers on an as needed basis Maintain working knowledge of safety policies and regulations to ensure duties of self Travel Requirements Position requires approximately 60% travel in the field Approximately 60% of above travel will be in an assigned region Remaining travel will be supporting customers in other regions of North America and occasionally worldwide. Requires some travel short notice for emergency repairs May require extended hours or longer trips for start-ups and emergency repairs Work from regional “home” office when not on the road Considerable amount of walking required May require climbing of staircases and access ladders, working at heights, in tight spaces, outdoors in hot and cold weather, and lifting up to 70 lbs Field work requires wearing and working in appropriate safety gear Carry service bag (25-50 lbs.), laptop case/caddy, as well as other trade tools Negotiate and navigate airports, airports concourses, and parking garages Education/Experience Requirements Two-year associate degree in Electrical Engineering, Electronic Technology, Military Technical Training Program, or related field Bachelor of Science in Electrical Engineering or Engineering Technology preferred Valid Driver’s License required to drive to customer locations, either from airports or Cleveland office Must be able to pass a federal background check Thorough knowledge of analog and digital circuits, configuration of AC/DC drives, AC/DC Motor Theory, PLC’s, and HMI’s Experience using electronic test equipment such as Data Recorders, DMM’s, Clamp-on ammeters, Megaohmmeters, and Oscilloscopes Experience in troubleshooting power electronics circuitry desirable Experience with Battery Energy Storage Systems (BESS), Grid-Tie Solar Inverters, or EV charging is desirable but not required Experience with low voltage drives including AD3000 & AD5000, Accel500, Unidrive M, Answer Drives DC, ADDVANTAGE-32, and Mentor MP is desirable but not required Ability to work independently, resolve technical and manufacturing issues without detailed direction, and work as part of a team Ability to work within strict deadlines Ability to use hand and/or power tools Ability to read Electrical Drawings/Schematics Competent in Microsoft Office software programs