Service Coordinator I

1 week ago

Erie, United States UPMC - Pittsburgh Medical Center Full time

Advocate for individuals and their families in the Erie County Community. We invite you to join our Service Coordination team at UPMC Safe Harbor as a Service Coordinator I.

The Service Coordinator I will provide case management services, using a system of recovery that integrates mental health services, drug and alcohol services and community resources, to an assigned caseload. Our areas of focus are:

· Blended Case Management: (Behavioral Health)

o Targeted Population: Provide case management services to adults with diagnosed serious mental illness and children/adolescents who have a mental illness or serious emotional disturbance.

· Erie's Public Schools Case Management: (Student and Family Case Management)

o Targeted Population: Case management services for Erie's Public School students and their families dually based out of one of the Erie Public Schools buildings and UPMC Western Behavioral Health at Safe Harbor.

The Service Coordinator is eligible for a SIGN-ON BONUS. If you are seeking a change and looking to make a difference in an underserved population, now is the moment to find your place at UPMC.

Responsibilities:

  • To provide comprehensive case management to an assigned caseload of individuals, using a system of recovery that is strengths based and person-centered.
  • Demonstrate our agency's mission and values in our daily work.
  • To work a flexible schedule that meets the needs of individuals served and the program.
  • Participate in on-call for after-hours support and advocacy.
  • Effectively utilize our electronic health record and follow all HIPPA and privacy guidelines.
  • Document all interactions with individuals served and upload notes in a timely manner.
  • Regularly complete and utilize assessments to develop recovery plans with each individual.
  • Link and facilitate referral process for community resources and programs to meet the needs of our individuals served.
  • Monitor services and assess if current services are meeting the needs or if other resources need explored.
  • Assist individuals with writing a Safety Crisis/Relapse Plan.
  • Advocate for individuals involved with a hospitalization.
  • Facilitate crisis intervention services.
  • Participate in quality assurance and quality improvement projects.
  • Be involved with creating a positive experience for both individuals served, professional peers, and other community agencies.

Qualifications:

  • Bachelor's Degree in a Human Services field such as Social Work, Psychology or Counseling required.
  • Other fields of study may be considered with coursework of at least 12 credits in Human Services.
  • One-year related experience preferred. Prior experience working in community settings preferred.
  • Safe driving record required.

Licensure, Certifications, and Clearances:

  • Applied Suicide Intervention Skills Training
  • Automotive Insurance
  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Driver's License
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
  • Act 114

UPMC is an Equal Opportunity Employer/Disability/Veteran

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