Account Manager
2 weeks ago
We are in search of a Account Manager This role has the primary responsibility to coordinate our retail installations. This includes overseeing the entire process from quoting, ordering products, scheduling, directing installations and acting as the main customer contact. This role typically involves coordinating multiple tasks, managing timelines, and facilitating communication between various stakeholders. In this role, you will need to be a great communicator, but also detail oriented and timeline focused
At ROL, we strive to empower teams and transform work through innovative solutions and collaborative environments.
As the Account Manager, some of your daily duties might include:
- Work with vendors and suppliers to obtain quotes for materials and services.
- Assist in the development of installation schedules and project timelines for retail installations.
- Track project milestones, deadlines, and deliverables to ensure timely completion.
- Organize and coordinate the delivery and installation of fixtures, displays, and materials at retail locations.
- Work with Supply Chain teams to ensure smooth delivery of materials and avoid delays in the installation process.
- Coordinate and communicate travel plans and itineraries with installation teams and corporate travel agent
- Provide regular project updates, status reports, and feedback to the customer and stakeholders, being their main contact
- Address any issues or conflicts that arise during installation and work to resolve them promptly
- Conduct occasional site/installation visits to develop and maintain an understanding of our product and installation processes.
- Assist in managing project budgets by tracking expenses, invoices, and labor costs.
- Ensure all project activities are carried out within the approved budget.
- Bachelor's degree in project management, business, operations, or a related field (or equivalent experience).
- 2+ years of experience in project coordination, preferably in retail installations, construction, or interior design.
- Ability to read and interpret blueprints.
- Experience preparing and managing project quotes and budgets.
- Experience with vendor and contractor coordination is a plus.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Proficient in project management software (e.g. Asana) and MS Office Suite (Excel, Word, PowerPoint).
- Ability to troubleshoot issues on-site and make quick, informed decisions.
- Familiarity with travel planning and logistics for work teams.
We foster a company culture that values collaboration, innovation, and personal growth. Our team is made up of talented individuals who are dedicated to delivering exceptional results and making a positive impact in the world. Join us and be part of something great. Visit us at www.rolgroup.com
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