Current jobs related to Customer Service Representative - Hartford - CVS Health
-
Customer Service Representative
4 hours ago
Hartford, Connecticut, United States Pilot Freight Service Full timeJob Summary:Pilot Freight Services is seeking a reliable and experienced Customer Service Agent to join our team at our Windsor, CT station. As a Customer Service Agent, you will be responsible for providing exceptional customer service to all callers, answering incoming calls, and troubleshooting issues.Key Responsibilities:Frequent and accurate...
-
Customer Service Representative
2 days ago
Hartford, Connecticut, United States Hines Sudden Service Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier at Hines Sudden Service. As a key member of our frontline team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Customer Service: Greet and serve customers in a...
-
Customer Service Representative
4 weeks ago
Hartford, United States CVS Pharmacy Full timeFree Parking. Full- Service Cafeteria with Coffee Kiosk and Vending Machines. Onsite Fitness Center. Colleague Resource Groups. Answers questions and resolves issues as a single-point-of-contact based on phone calls from members, plan sponsors, and Customer Service, Customer Service Representative, Customer Experience, Representative, Retail
-
Customer Service Representative
5 days ago
Hartford, Connecticut, United States Community Renewal Team Full timeJob DescriptionJob Title: Call Center RepresentativeDepartment: EnergyFLSA Status: Non-exemptReports to: Call Center SupervisorJob SummaryThe Community Renewal Team is seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer...
-
Customer Service Representative
9 hours ago
Hartford, Connecticut, United States Community Renewal Team Full timeJob Title: Call Center RepresentativeDepartment: EnergyFLSA Status: Non-exemptReports to: Call Center SupervisorJob Summary:The Community Renewal Team is seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service to our...
-
Customer Service Representative
4 months ago
Hartford, United States SAINT SOLUTIONS INC Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive CompensationCareer Growth OpportunitiesJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer...
-
Customer Service Representative
4 months ago
Hartford, United States SAINT SOLUTIONS INC Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive CompensationCareer Growth OpportunitiesJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer...
-
Customer Service Representative
4 weeks ago
Hartford, Alabama, United States Family Dollar Full timeGrow your career with Family Dollar, the nation's leading discount retailer As a Customer Service Representative, you will:Provide customer engagement in a positive and approachable manner; Accurately handle customer funds and process transactions using the POS system; Remain constantly aware of customer activity to ensure a safe and secure shopping...
-
Customer Service Representative
3 days ago
Hartford, Connecticut, United States Travelers Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Travelers. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesRespond to...
-
Customer Service Representative
3 weeks ago
Hartford, United States Complete Staffing Solutions Full timeCall Center Representative 2 Openings Salary: $19.64/hour Location: Farmington, CT Hours: 40 hours/week, 8am-4:30pm Job Requirements At least 1-2 years of medical call center experience Must have strong customer service experience Experience working in a medical hospital or outpatient medical office Epic experience Experience answering calls and scheduling...
-
Customer Service Representative
7 days ago
Hartford, Connecticut, United States Precision HR Solutions Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Precision HR Solutions. As a key member of our transportation department, you will be responsible for providing exceptional customer service to parents and school districts with transportation needs.Key ResponsibilitiesProcess transportation change requests and...
-
Customer Service Representative
3 weeks ago
Hartford, United States Signicast Full timeSignicast - Hartford Facility, 1800 Innovation Way, Hartford, Wisconsin, United States of America Req #244 Signicast is the industry’s leading investment casting manufacturer. Through the hard work and dedication of our employees, we satisfy our customer's needs by safely delivering a quality product on-time, at a competitive price. Working at Signicast...
-
Customer Service Representative
3 days ago
Hartford, Michigan, United States Lineage Logistics Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Lineage Logistics. As a key member of our operations team, you will be responsible for ensuring the accuracy and timeliness of customer invoices and accounts.Key Responsibilities:Verify inbound receipts for accuracy and completenessDevelop and...
-
Customer Service Representative
3 months ago
Hartford, United States Be Brilliant Marketing Group Inc Full timeJob DescriptionJob DescriptionThrough our dedicated associates, Be Brilliant Marketing Group delivers essential services and solutions on behalf of Fortune 100 and 500 companies creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture...
-
Customer Service Representative
3 days ago
Hartford, Connecticut, United States YMCA Of Greater Hartford Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Member Service Representative at the YMCA Of Greater Hartford. As a key member of our staff, you will be responsible for delivering exceptional service to our members, potential members, and guests.Key Responsibilities:Membership Sales and Support: Assist with...
-
Customer Service Representative
9 hours ago
Hartford, Connecticut, United States FastSigns Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Administrative Assistant. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key ResponsibilitiesServe as the...
-
Alterations Customer Service Representative
2 months ago
Hartford, United States David's Bridal Full timeAlterations Customer Service Representative Minimal weekday hours required (join for weekends only!) $400 bonus for every referral hired with NO LIMIT * Competitive hourly pay rates & team bonus Get Paid Early! * Additional terms and conditions apply. At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the...
-
Customer Service Representative
11 hours ago
Hartford, Alabama, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionFYZICAL Therapy and Balance Centers is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our staff, you will play a vital role in providing exceptional patient care and ensuring a seamless experience for our clients.Key Responsibilities:Patient Scheduling: Coordinate patient...
-
Customer Service Representative
1 week ago
Hartford, Illinois, United States Aldi Inc. Full timeAdvance your career with one of the fastest expanding grocery retailers in the nation. As a key player in our store, whether in the role of a Sales Associate, Cashier, or Stock Clerk, you will represent ALDI and work collaboratively with your colleagues to ensure a remarkable shopping experience for our customers. This involves maintaining product...
-
Bilingual Customer Service Representative
7 days ago
Hartford, Connecticut, United States Travelers Full timeAbout Travelers:We are a leading property casualty insurer dedicated to providing exceptional service to our customers, communities, and employees. With over 160 years of experience, we have established ourselves as a trusted partner in the industry.Job Title: Bilingual Customer Service RepresentativeJob Category: Claims, Customer Experience, Customer...
Customer Service Representative
2 months ago
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Shift: Monday-Friday 8:00AM-4:30PM EST
Position Summary
Behavioral Health Customer Service Representative provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.
The Customer Service Representative guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines.
Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members' best health.
Taking accountability to fully understand the member’s needs by building a trusting and caring relationship with the member.
Anticipates customer needs.
Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.
Performs financial data maintenance as necessary.
Explains member's rights and responsibilities in accordance with contract.
Required Qualifications
1-3 years of Customer Service experience within a Call Center atmosphere
Preferred Qualifications
Previous Behavioral Health experience.
Associates Degree
Medical or Insurance background.
Education
High School Diploma
Pay Range
The typical pay range for this role is:
$17.00 - $28.45 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company
policies.
For more detailed information on available benefits, please visit
jobs.CVSHealth.com/benefits
We anticipate the application window for this opening will close on:
03/17/2024 CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through
ColleagueRelations@CVSHealth.com
If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
#J-18808-Ljbffr