See more Collapse

Call Center Customer Service Rep

2 months ago

Helena, United States Conduent Full time

About Conduent:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description:

Montana Medicaid Support Positions

Summary:

Interested in supporting Montana Medicaid? Conduent has immediate openings in Call Center, Claims and Third Party Liability (payment research). This is a great opportunity to learn Medicaid claims, eligibility, and transaction support. If youre interested in a medical support career, this may be the opportunity youre looking for

About Conduent Who we are and what we do:

  • Conduent has supported Montana Healthcare Programs for more than 20 years. We support the majority of Medicaid processes including claims processing, provider support, training, website and publications.
  • The training we provide leads to supporting Montana Healthcare Programs and is a valuable asset and job skill in todays market. Healthcare is a growth, secure industry, and the skills we provide can result in a lasting career.
  • Conduent is a global company with 93,000 employees in 43 counties. Conduent supports a large number healthcare programs throughout the US.
  • Conduent is career path driven and strives to recognize talent and employee development. We are an inclusive company focusing on hiring and developing a diverse workforce that represents the global and local communities we serve.

What You Get:

  • Full-time employment with benefits.
  • Hourly rate up to $17/hour based on experience.
  • Standard scheduled: 8am 5pm Monday through Friday.
  • Substantial call center and customer service training.
  • Great work environment with career growth.

Additional Duties as Assigned:

  • Verify documentation and images.
  • Attend scheduled staff meetings.
  • Complete required assigned training.
  • Track daily task for quality review.

Requested Skills:

  • Positive and energetic attitude.
  • Ability to communicate clearly and confidently.
  • Ability to multi-task and manage time effectively.
  • Attention to detail, grammar, and spelling accuracy.

Preferred Experience:

  • One year of medical insurance or medical office experience a plus.
  • Computer system experience with data entry and database documentation knowledge.
  • Call center or professional office experience.
  • Data entry with good 10 key skill required for claims processing positions.

Hours and Additional Information:

  • Limited physical requirements: Typical office environment. Phone and keyboard for periods of time.
  • Must be at least 18 years of age with a high school diploma or GED.
  • Must pass a criminal background check.

This is a great opportunity to learn and be a part of the growing medical support community. Conduent offers benefits and advancement opportunities. Come join us and help support our Medicaid providers

At Conduent, we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccinations for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Closing:

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduents ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

We have other current jobs related to this field that you can find below

  • Customer Service Rep

    4 weeks ago

    Helena, United States State of Montana Full time

    Customer Service Rep -(24142039) The Lottery is more than scratch tickets and million-dollar jackpots. Staffed by Montanans, your Lottery supports local economies and important state programs. Created by referendum in 1986, we have been making winners happen ever since! We have paid over $953million in prizes and returned over $342million back to the State...

  • Customer Service Rep

    4 weeks ago

    Helena, United States State of Montana Full time

    The Lottery is more than scratch tickets and million-dollar jackpots. Staffed by Montanans, your Lottery supports local economies and important state programs. Created by referendum in 1986, we have been making winners happen ever since! We have paid over $953million in prizes and returned over$342million back to the State of Montana.Learn about us at our...

  • Call Center

    1 month ago

    Helena, United States BCforward Full time

    Outgoing and energetic attitude Ability to communicate clearly and confidently Ability to multi-task Ability to analyze new situations and apply problem-solving skills Ability to relate to the customer Ability to remain calm under pressure Ability to adapt to and incorporate new technologies Ability to learn from past mistakes (and...

  • Call Center

    2 months ago

    Helena, United States Global Channel Management Full time

    About the job Call Center Call center needs 1 year medical insurance or medical office experience Call center requires: MS Office 10-key by touch. medical insurance or medical office experience Excellent verbal and written communication skills. Ability to communicate clearly and confidently Ability to multi-task Ability to analyze new situations and apply...

  • Customer Service Rep

    4 weeks ago

    West Helena, United States Domino's Pizza LLC Full time

    Domino's - 836 N Sebastian [Restaurant Team Member] As a Customer Service Rep at Domino's, you'll: Greet customers and provide them with a positive, engaging experience; Take customer orders working with the technology and Point of Sales System; Create a great customer experience by cleaning, preparing, and maintaining the front of the store; Ensure orders...

  • $15.00 Customer Service Rep

    3 weeks ago

    Helena, United States Domino's Pizza LLC Full time

    Domino's - 700 N Last Chance Gulch [Restaurant Team Member] As a Customer Service Rep at Domino's, you'll: Greet customers and provide them with a positive, engaging experience; Take customer orders working with the technology and Point of Sales System; Create a great customer experience by cleaning, preparing, and maintaining the front of the store; Ensure...

  • Call Center Agent

    1 month ago

    Helena, United States BCforward Full time

    Title: Customer Service /Call Center Duration: 03+ Months with a Strong possibility of Extension. Location: Helena, MT 59601 Shift: 40hr week/Onsite Job Description: Outgoing and energetic attitude Ability to communicate clearly and confidently Ability to multi-task Ability to analyze new situations and apply problem-solving skills ...

  • Call Center Agent

    2 weeks ago

    Helena, United States BCforward Full time

    Title: Customer Service /Call Center Duration: 03+ Months with a Strong possibility of Extension. Location: Helena, MT 59601 Shift: 40hr week/Onsite Job Description: Outgoing and energetic attitude Ability to communicate clearly and confidently Ability to multi-task Ability to analyze new situations and apply problem-solving skills Ability to...

  • CSR: Call Center

    1 week ago

    Helena, United States inSync Staffing Full time

    CSR: Call Center Pay Rate: $16.75/hr, paid weekly Hours: 8am - 5pm, Monday - Friday Limited overtime may be required to meet contractual obligations. Location: onsite - Helena, MT 59602 Temp to PermSummary Responds to telephone inquiries and complaints using standard scripts and procedures. Gathers information, assesses customer needs, researches/resolves...

  • Customer Service Rep

    2 months ago

    Helena, United States Domino's Franchise Full time

    Job DescriptionJob DescriptionCompany DescriptionKLB Pizza LLCJob DescriptionABOUT THE JOBYou got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night,...

  • Customer Service Rep

    3 weeks ago

    Helena, United States State of Montana Full time

    The Lottery is more than scratch tickets and million-dollar jackpots. Staffed by Montanans, your Lottery supports local economies and important state programs. Created by referendum in 1986, we have been making winners happen ever since! We have paid Customer Service, Service, Microsoft, Communications, Technical Support, Retail, Customer

  • Medical Call Center

    4 weeks ago

    Helena, United States Global Channel Management Full time

    About the job Medical Call Center Medical Call Center needs 1 year medical insurance or medical office experience. Medical Call Center requires: Computer system experience with data entry and database documentation knowledge. Call center or professional office experience. Medical Call Center duties: Gathers information, assesses caller needs, research and...

  • Medical Call Center

    4 days ago

    Helena, United States Global Channel Management Full time

    Medical Call Center needs 1 year medical insurance or medical office experience. Medical Call Center requires: Computer system experience with data entry and database documentation knowledge. Call center or professional office experience. Medical Call Center duties: Gathers information, assesses caller needs, research and resolves inquiries and documents...

  • Remote Sales Rep: No Cold Calling and Trainings Provided

    2 weeks ago

    Helena, United States SVF Inc. Full time

    Job DescriptionJob DescriptionWE DO NOT HIRE INTERNATIONAL CANDIDATESHey there! Ready to level up your sales career? Check this out!Our company's been on fire, named a Top Company Culture 2 years in a row, and got rave reviews from Forbes in a recent article. We've been rocking the Inc. 5000 fastest-growing list for six straight years, on top of 15...

  • Medical Services Coordinator I

    8 hours ago

    Helena, United States One Call Full time

    Medical Svcs Coord I We're looking for colleagues who are ready to Think Big, Go Fast, Deliver Awe, and Win Together. These core values embody our diverse and inclusive culture and help us live out our mission of "getting people the care they need when they need it." Over the last 30 years, our company has established itself as the market leader in managed...

  • Customer Service Agent

    4 weeks ago

    Helena, United States Veterans Sourcing Group Full time

    Job DescriptionJob DescriptionHours: 8am-5pm; M-FOnsite Only - No Remote OptionUsing a computerized system, responds to customer inquiries in a call center environment.• Responds to telephone inquiries and complaints using standard scripts and procedures.• Gathers information, assesses customer needs, researches/resolves inquiries and logs customer...

  • Customer Service Agent

    4 weeks ago

    Helena, United States Veterans Sourcing Group Full time

    Job DescriptionJob DescriptionHours: 8am-5pm; M-FOnsite Only - No Remote OptionUsing a computerized system, responds to customer inquiries in a call center environment.• Responds to telephone inquiries and complaints using standard scripts and procedures.• Gathers information, assesses customer needs, researches/resolves inquiries and logs customer...

  • Customer Service Agent

    1 month ago

    Helena, United States Veterans Sourcing Group Full time

    Job DescriptionJob DescriptionHours: 8am-5pm; M-FOnsite Only - No Remote OptionUsing a computerized system, responds to customer inquiries in a call center environment.• Responds to telephone inquiries and complaints using standard scripts and procedures.• Gathers information, assesses customer needs, researches/resolves inquiries and logs customer...

  • Customer Service Agent

    3 weeks ago

    Helena, United States Veterans Sourcing Group Full time

    Job DescriptionJob DescriptionHours: 8am-5pm; M-FOnsite Only - No Remote OptionUsing a computerized system, responds to customer inquiries in a call center environment.• Responds to telephone inquiries and complaints using standard scripts and procedures.• Gathers information, assesses customer needs, researches/resolves inquiries and logs customer...

  • Customer Service Specialist

    1 month ago

    Helena, United States Granger Medical Clinic Full time

    Job Title: Customer Care Specialist Company: Fortuna BMC & Conduent Location: 34 Last Chance Gulch, Helena, MT Pay Rate: $17 per hour Job Type: On-Site only Are you passionate about delivering exceptional customer service in a dynamic and engaging environment? Fortuna BMC & Conduent is seeking a dedicated and enthusiastic Customer Care Specialist to join our...