CSR: Call Center

1 month ago


Helena, United States inSync Staffing Full time
CSR: Call Center
Pay Rate: $16.75/hr, paid weekly
Hours: 8am - 5pm, Monday - Friday
  • Limited overtime may be required to meet contractual obligations.
Location: onsite - Helena, MT 59602
Temp to Perm


Summary
  • Responds to telephone inquiries and complaints using standard scripts and procedures.
  • Gathers information, assesses customer needs, researches/resolves inquiries and logs customer calls.
  • Using a computerized system, responds to customer inquiries in a call center environment.
  • Provides clear and concise information about the status of a claim or Medicaid member.
  • Enrolls/un-enrolls clients, and if applicable everyone on the case by phone or paperwork with a provider.
  • Acts as an advocate for the Medicaid client or Provider.
  • Educates clients about managed care access, rights and benefits through outreach scripts.
  • Check voicemail and Fax routers.
  • Complete required assigned training.
  • Track daily task for quality review.
  • All other duties as assigned.

Benefits: (employee contribution)
•Health insurance
•Health savings account
•Dental insurance
•Vision insurance
•Flexible spending accounts
•Life insurance
•Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

#IND08
  • Medical Call Center

    2 months ago


    Helena, United States Global Channel Management Full time

    About the job Medical Call Center Medical Call Center needs 1 year medical insurance or medical office experience. Medical Call Center requires: Computer system experience with data entry and database documentation knowledge. Call center or professional office experience. Medical Call Center duties: Gathers information, assesses caller needs, research and...

  • Medical Call Center

    4 weeks ago


    Helena, United States Global Channel Management Full time

    Medical Call Center needs 1 year medical insurance or medical office experience. Medical Call Center requires: Computer system experience with data entry and database documentation knowledge. Call center or professional office experience. Medical Call Center duties: Gathers information, assesses caller needs, research and resolves inquiries and documents...

  • Call Center Associate

    2 weeks ago


    Helena, United States Intrepid Credit Union Full time $16

    Job DescriptionJob DescriptionWe are looking for energetic, customer service oriented individuals to help us in our call center during a major project launch. The duration of this position is approximately 30 days, however, it could result in a longer hire for the right candidate.


  • Helena, Montana, United States State of Montana Full time

    About the RoleThe State of Montana is seeking a highly skilled Contact Center Administrator to join our team in the State Information Technology Services Division (SITSD). As a key member of our Enterprise Network and Infrastructure Bureau, you will be responsible for managing all aspects of our contact center technology platform, including IVR, cloud-based...


  • Helena, Montana, United States State of Montana Full time

    About the RoleThe State of Montana is seeking a highly skilled Contact Center Administrator to join our team in the State Information Technology Services Division (SITSD). As a key member of our Enterprise Network and Infrastructure Bureau, you will be responsible for managing all aspects of our contact center technology platform, including IVR, cloud-based...


  • Helena, Montana, United States State of Montana Full time

    About the RoleThe State of Montana is seeking a highly skilled Contact Center Administrator to join our team in the State Information Technology Services Division (SITSD). As a key member of our Enterprise Network and Infrastructure Bureau, you will be responsible for managing all aspects of our contact center technology platform, including IVR, cloud-based...


  • Helena, United States State of Montana Full time

    Description: Why live in Helena, Montana? •Helena is surrounded by rolling hills and lofty mountains and is tucked below the Continental Divide. •It is a relatively quiet place to call home where small-town living collides with outdoor adventure. •Helena has a rich history and was originally founded as a gold camp during the Montana gold rush. •Learn...


  • Helena, United States Benefis Medical Group Full time

    Gastroenterology - NO CALL - Helena, MontanaBenefis Health System is excited to expand primary and specialty care in our brand-new multi-specialty building, opening in Helena, Montana early 2024.  Our medical team located in Helena has plans for Internal Medicine, Family Medicine, Endocrinology, Gastroenterology, Rheumatology, Cardiology, Pulmonology,...


  • Helena, United States Helena SurgiCenter Full time

    *This is a full-time position at a provider-owned ambulatory surgery center with competitive wages and benefits. The position is Monday - Friday with no call and no weekends. Please apply on indeed or download an application from our website. careers/*JOB SUMMARYPrepares instruments and supplies to perform surgical procedures. Assists the surgeon during the...


  • Helena, United States Helena SurgiCenter Full time

    This is a full-time position at a provider-owned ambulatory surgery center with competitive wages and benefits. The position is Monday - Friday with no call and no weekends. Please apply on indeed or download an application from our website. JOB SUMMARYPrepares instruments and supplies to perform surgical procedures. Assists the surgeon during the operative...


  • Helena, MT, United States Helena SurgiCenter Full time

    This is a full-time position at a provider-owned ambulatory surgery center with competitive wages and benefits. The position is Monday - Friday with no call and no weekends. Please apply on indeed or download an application from our website. Maintains safe and appropriate utilization of supplies and equipment. Assists with inventory management for surgery...

  • Physician

    4 months ago


    Helena, United States Pureview Health Center Full time

    Job DescriptionJob DescriptionPureView Health Center has a career opportunity for a Physician. This opportunity, located in Helena, Montana is within the Medical department and reports to the Medical Director. Make an Impact on Our CommunityPureView is dedicated to providing the communities we serve with quality, patient-centered, accessible healthcare with...


  • Helena, United States State of Montana Full time

    Why live in Helena, Montana? - Helena is surrounded by rolling hills and lofty mountains and is tucked below the Continental Divide. - It is a relatively quiet place to call home where small-town living collides with outdoor adventure. - Helena has a Information Technology, Administrator, Communication Specialist, Project Management, Technician, Technology


  • Helena, MT, United States Helena SurgiCenter Full time

    This is a full-time position at a provider-owned ambulatory surgery center with competitive wages and benefits. The position is Monday - Friday with no call and no weekends. Please apply on indeed or download an application from our website. JOB SUMMARY Prepares instruments and supplies to perform surgical procedures. Assists the surgeon during the...


  • Helena, Montana, United States Conduent State Healthcare, LLC Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Experience Representative to join our team at Conduent State Healthcare, LLC. As a Customer Experience Representative, you will play a critical role in providing exceptional service to our Medicaid providers, ensuring their needs are met and their inquiries are resolved in a timely and...


  • Helena, MT, United States Permanent Placement Resources, LLC Full time

    Gastroenterology Opportunity (No Call) Helena, MontanaBenefis Health System is excited to expand primary and specialty care in our brand-new multi-specialty building, opening in Helena, Montana early 2024. Our medical team located in Helena has plans for Internal Medicine, Family Medicine, Endocrinology, Gastroenterology, Rheumatology, Cardiology,...


  • Helena, Montana, United States Conduent Full time

    Job Overview Hourly compensation: $16.75 Are you interested in providing assistance to Medicaid Providers in Montana? Conduent is currently seeking Call Center Customer Service Representatives. This role offers a valuable opportunity to gain knowledge in Medicaid Provider support, medical eligibility, and claims processing. Position Summary: Utilizing a...


  • Helena, Montana, United States Conduent State Healthcare, LLC Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Experience Representative to join our team at Conduent State Healthcare, LLC. As a Customer Experience Representative, you will play a critical role in providing exceptional service to our Medicaid providers, ensuring their needs are met and their inquiries are resolved in a timely and...


  • Helena, MT, United States Permanent Placement Resources, LLC Full time

    Gastroenterology Opportunity (No Call) - Helena, MTBenefis Health System is excited to expand primary and specialty care in our brand-new multi-specialty building, opening in Helena, Montana early 2024. Our medical team located in Helena has plans for Internal Medicine, Family Medicine, Endocrinology, Gastroenterology, Rheumatology, Cardiology, Pulmonology,...


  • Helena, Montana, United States Conduent Full time

    About Conduent:Conduent is dedicated to delivering essential services and solutions for Fortune 100 companies and numerous government entities, resulting in outstanding outcomes for our clients and the millions who rely on them. This is your chance to thrive, contribute positively, and be part of a culture that values individuality every day.Position...