Patient Service Representative
3 weeks ago
DescriptionJob Summary: The Patient Service Representative at Lowell Community Health Center is a crucial member of the healthcare team, the first point of contact for patients, visitors, and staff. This role is responsible for providing excellent customer service, managing patient intake, collection of registration data, scheduling/re-scheduling appointments, and handling various administrative tasks. The ideal candidate will be professional, friendly, and efficient in managing multiple tasks in a fast-paced environment. Essential Duties and Responsibilities: Patient Reception: Serve as the primary point of contact for patients, addressing inquiries, providing information, and ensuring effective communication between patients and healthcare providers. Greet patients and visitors with a warm and friendly demeanor. Check in patients for their appointments and verify personal information. Direct patients to appropriate waiting areas or examination rooms. Appointment Scheduling: Facilitate patient registration, verify insurance information, and ensure accurate data entry in the electronic health record (EHR) system. Schedule, reschedule, or cancel patient appointments as needed. Provide information about appointment times and preparation requirements. Communication and Customer Service: Deliver exceptional customer service, creating a welcoming environment for patients and visitors. Resolve patient complaints and issues in a professional and timely manner. Address patient inquiries or direct them to the appropriate staff members. Communicate with care team to ensure smooth patient flow. Administrative Duties: Maintain and update patient records in electronic health record (EHR) systems. Collect co-pays and other payments, providing receipts as required. Manage patient intake forms and other documentation. Office Organization: Keep the front desk area clean and organized. Ensure patient confidentiality and comply with HIPAA regulations. Maintain office supplies and request restocking when necessary. Collaboration and Teamwork: Work collaboratively with medical staff, including doctors, nurses, and medical assistants. Assist in coordinating patient referrals to specialists or other departments. Qualifications: High school diploma or equivalent; additional education in healthcare administration or a related field is a plus. Experience in a healthcare or customer service environment is preferred. Strong communication and interpersonal skills. Proficiency in Microsoft Office and EHR systems. Ability to handle multiple tasks and work under pressure. Knowledge of HIPAA and other healthcare regulations is beneficial. WORK ENVIRONMENT: Frequent contact with patients, families, visitors,?nurses?and other department staff. Occasional requests to change work areas to cover another priority area to meet patient needs. Occasional stress and pressure caused by multiple simultaneous demands. May be exposed to various infectious diseases. Universal precautions and techniques are included in orientation and the availability of protective wear is supported and encouraged when the employee is at risk for exposure. Lowell CHC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. RequirementsSchedule will require 1-2 evenings a week until 8pm and at least 1 Saturday a month.Lowell CHC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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Patient Service Representative
1 day ago
Lowell, Massachusetts, United States Tufts Medicine Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Tufts Medicine. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our revenue cycle by performing various administrative and financial-clearance duties.Key ResponsibilitiesPre-Registration...
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Patient Service Representative
4 days ago
Lowell, Massachusetts, United States Lowell General Hospital Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Lowell General Hospital. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our revenue cycle, from patient registration to billing and collections.Key ResponsibilitiesConduct pre-registration...
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Patient Service Representative
2 days ago
Lowell, Massachusetts, United States Tufts Medicine Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Tufts Medicine. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our revenue cycle by performing various administrative and financial-clearance duties.Key ResponsibilitiesPre-Registration...
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Patient Service Representative
5 days ago
Lowell, Massachusetts, United States Tufts Medicine Full timeJob SummaryThis role focuses on activities related to revenue cycle operations, including billing, collections, and payment processing. The Patient Service Representative will perform administrative and financial-clearance duties necessary to facilitate the procurement of clinical services by patients.Key ResponsibilitiesConducts Pre-Registration tasks for...
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Patient Service Representative
1 day ago
Lowell, Massachusetts, United States Tufts Corporate Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Tufts Corporate. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our revenue cycle processes.Key ResponsibilitiesConduct pre-registration tasks for inpatients and outpatients, including...
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Patient Service Representative
5 hours ago
Lowell, Massachusetts, United States Tufts Medicine Full timeJob SummaryThis role is responsible for facilitating revenue cycle operations, including billing, collections, and payment processing. The Patient Service Representative will perform administrative and financial-clearance duties to ensure the procurement of clinical services by patients. This includes collecting patient demographic and financial information,...
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Patient Service Representative
3 days ago
Lowell, United States Lowell Community Health Ctr Full timeDescriptionJob Summary: The Patient Service Representative at Lowell Community Health Center is a crucial member of the healthcare team, the first point of contact for patients, visitors, and staff. This role is responsible for providing excellent customer service, managing patient intake, collection of registration data, scheduling/re-scheduling...
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Patient Service Representative
2 weeks ago
Lowell, United States Lowell Community Health Ctr Full timeDescriptionJob Summary: The Patient Service Representative at Lowell Community Health Center is a crucial member of the healthcare team, the first point of contact for patients, visitors, and staff. This role is responsible for providing excellent customer service, managing patient intake, collection of registration data, scheduling/re-scheduling...
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Patient Services Representative
1 week ago
Lowell, Massachusetts, United States iAnthus Capital Full timeAbout Us: iAnthus Capital Management operates across multiple states, engaging in a comprehensive range of cannabis-related activities, from cultivation to processing and retail. We believe that cannabis is poised to be a transformative industry, not only for individuals with chronic conditions but also for its potential to influence various sectors,...
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Patient Service Representative
5 hours ago
Lowell, Massachusetts, United States Tufts Medicine Full timeJob SummaryThis role is responsible for facilitating revenue cycle operations, including billing, collections, and payment processing. The ideal candidate will possess excellent customer service skills, strong organizational abilities, and a thorough understanding of private insurance, Medicare, and Medicaid programs.Key ResponsibilitiesConduct...
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Patient Service Rep
4 days ago
Lowell, United States Lowell General Hospital Full timeHours: 8 hours per pay period; every other weekend (both Saturday & Sunday) from 7:30 AM to 4:00 PM Location(s): Onsite at Dracut Urgent Care Requirements: Ability to attend 1 full-time week of training/orientation during the day shift. Job Profile Summary This role focuses on activities related to revenue cycle operations such as billing, collections,...
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Dispensary Associate
10 hours ago
Lowell, Massachusetts, United States iAnthus Capital Full timeAbout the RoleThe Dispensary Associate will play a vital role in supporting the daily operations of our dispensary, ensuring a positive and compliant experience for our patients. This individual will be responsible for maintaining accurate records, providing exceptional customer service, and upholding the highest standards of professionalism.Key...
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Patient Service Rep
2 days ago
Lowell, United States Tufts Corporate Full timeHours: Per-Diem. 48 hour monthly requirement at minimum. Every Saturday is required from 7:00 AM to 1:00 PM at Lowell General Main Campus - Patient Service Center. 1 winter & summer holiday required. Shifts will be anywhere from 6:30 AM to 8:00 PM. Location: Multiple locations - onsite. Ability to work at Lowell General Main Campus and Lowell General...
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Patient Service Rep
4 days ago
Lowell, United States Tufts Corporate Full timeHours: Per-Diem. 48 hour monthly requirement at minimum. 1 weekend requirement per month (Saturday/Sunday from 3 PM to 11:30 PM). 1 winter & summer holiday required. Shifts will primarily be during weekends and 2nd shift (3 PM to 11:30 PM). Location: Onsite at Main Campus - Lowell General Hospital. Ability to work at Saints Campus in Lowell is also highly...
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Patient Service Rep
6 days ago
Lowell, United States Tufts Corporate Full timeHours: Per-Diem. 48 hour monthly requirement at minimum. 1 weekend requirement per month (Saturday/Sunday from 3 PM to 11:30 PM). 1 winter & summer holiday required. Shifts will primarily be during weekends and 2nd shift (3 PM to 11:30 PM). Location: Onsite at Main Campus - Lowell General Hospital. Ability to work at Saints Campus in Lowell is also highly...
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Dispensary Associate
8 hours ago
Lowell, Massachusetts, United States iAnthus Full timeAbout iAnthusiAnthus Capital Management is a leading multi-state cannabis operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Our mission is to create the most valuable cannabis brands and network of cannabis operations and distribution nationally.Job SummaryThe Dispensary Associate will assist in...
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Customer Service Representative
4 weeks ago
Lowell, United States Mercantile Bank Full timeMercantile Bank is seeking an outgoing, sales and service-oriented Customer Service Representative to join our team in Lowell, MI. Do you like to build relationships with people? Do you seek opportunities to learn and develop? Are you someone that li Customer Service, Customer Service Representative, Representative, Banking
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Customer Service Representative
3 weeks ago
Lowell, United States Molly Maid Full timeSalary $18.00 per hour plus bonuses. Weekdays with flexible schedules, work with a team, paid weekly. Family owned and providing a great work environment and great service for over 28 years. Ready to join a company and a team that will support you? Customer Service Representative, Customer Service, Representative, Retail
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Customer Service Representative
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Lowell, United States Goldschmitt and Associates LLC Full timeFounded in 1998, Goldschmitt and Associates LLC (G&A) has grown from a one-man consulting firm to over 200 employees in 9 states and across 12 Federal Agencies. Specializing in Custom Computer Programming and Systems Design, Management Consulting and Business Support Services, Asset Management and Data Analytics, and Custom Training Development and Delivery,...
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Customer Service Representative
2 months ago
Lowell, United States MACOM Technology Solutions Full timeHeadquartered in Lowell, Massachusetts, MACOM is certified to the ISO9001 international quality standard and ISO14001 environmental management standard. MACOM has multiple design centers, Si, GaAs and InP fabrication, manufacturing, assembly and test, and operational facilities throughout North America, Europe, and Asia. In addition, MACOM offers foundry...
