Current jobs related to Front Desk Host - Pigeon Forge - Herschend Family Entertainment

  • Front Desk Representative

    2 days ago

    Pigeon Forge, Tennessee, United States Bluegreen Vacations Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Bluegreen Vacations. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Guest Service: Greet and check-in guests, provide...

  • Front Desk Manager

    4 days ago

    Pigeon Forge, United States Bluegreen Vacations Full time

    Mill Springs Lodge, located in Pigeon Forge, TN is seeking a Front Desk Manager. The manager will be responsible for the daily operations of the Front Office Department. Address: 2628 Laurel Crest Lane, Pigeon Forge, TN Compensation: Base Salary plus 15% bonus potential Be part of a team committed to creating lasting vacation memories! #PowerOfVacation ...

  • Front Desk Manager

    5 days ago

    Pigeon Forge, United States Bluegreen Vacations Full time

    Mill Springs Lodge, located in Pigeon Forge, TN is seeking a Front Desk Manager. The manager will be responsible for the daily operations of the Front Office Department.    Address: 2628 Laurel Crest Lane, Pigeon Forge, TN Compensation: Base Salary plus 15% bonus potential  Be part of a team committed to creating lasting vacation memories!...

  • Front Desk Agent

    5 days ago

    Pigeon Forge, United States Bluegreen Vacations Full time

    Laurel Crest Resort located in Pigeon Forge, TN is seeking a  Front Desk Associate. Hiring Immediately, apply today!  Compensation: Starting from $16.15 per hour, Bi Weekly Pay Schedule: Full Time and Seasonal openings, Combination of pm shifts (2:30pm to 11:00pm) and Mid-Shift (10am to 6pm or 11am to 7pm) coverage, weekend availability needed...

  • Front Desk Representative

    38 minutes ago

    Pigeon Forge, United States Fairfield Inn and Suites Pigeon Forge Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairfield Inn and Suites Pigeon Forge. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-In/Check-Out: Greet...

  • Front Desk Agent

    3 weeks ago

    Pigeon Forge, United States Bluegreen Vacations Full time

    Laurel Crest Resort located in Pigeon Forge, TN is seeking a  Front Desk Associate. Hiring Immediately, apply today! Compensation: Starting from $16.15 per hour, Bi Weekly PaySchedule: Full Time and Seasonal openings, Combination of pm shifts (2:30pm to 11:00pm) and Mid-Shift (10am to 6pm or 11am to 7pm) coverage, weekend availability...

  • Front Desk Agent

    1 month ago

    Pigeon Forge, United States Bluegreen Vacations Full time

    Laurel Crest Resort located in Pigeon Forge, TN is seeking a  Front Desk Associate. Hiring Immediately, apply today! Compensation: Starting from $16.15 per hour, Bi Weekly PaySchedule: Full Time and Seasonal openings, Combination of pm shifts (2:30pm to 11:00pm) and Mid-Shift (10am to 6pm or 11am to 7pm) coverage, weekend availability...

  • Front Desk Representative

    12 hours ago

    Pigeon Forge, United States Residence Inn Pigeon Forge Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Pigeon Forge. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-In/Check-Out: Greet and...

  • Front Desk Agent

    1 week ago

    Pigeon Forge, United States Bluegreen Vacations Full time

    Laurel Crest Resort located in Pigeon Forge, TN is seeking a Front Desk Associate. Hiring Immediately, apply today! Compensation: Starting from $16.15 per hour, Bi Weekly Pay Schedule: Full Time and Seasonal openings, Combination of pm shifts (2:30pm to 11:00pm) and Mid-Shift (10am to 6pm or 11am to 7pm) coverage, weekend availability needed Location:...

  • Front Desk Agent

    4 months ago

    Pigeon Forge, United States Fairfield Inn and Suites Pigeon Forge Full time

    Job DescriptionJob DescriptionAre you a hard working "PEOPLE PERSON"? Look no further!! Join our award-winning company as a FRONT DESK AGENT! We want your smiling face and positive attitude, representing Fairfield Inn and Suites in Pigeon Forge, TN! Take advantage of this outstanding opportunity, for a career in the hospitality industry! Cultivate...

  • Front Desk Agent

    4 months ago

    Pigeon Forge, United States Residence Inn Pigeon Forge Full time

    Job DescriptionJob DescriptionAre you a hard working "PEOPLE PERSON"? Look no further!! Join our award-winning company as a FRONT DESK AGENT! We want your smiling face and positive attitude, representing the Residence Inn Pigeon Forge, TN! Take advantage of this outstanding opportunity, for a career in the hospitality industry! Cultivate relationships in an...

  • Front Desk/Reservations Agent

    3 months ago

    Pigeon Forge, United States Music Road Resort Full time

    Description JOB OVERVIEW Responsible for answering and transferring phone calls, checking guests in and out of the hotel, taking reservations, and interacting with guests to provide the best quality service possible. Performs sales and customer service functions related to guest registration, reservations, and revenue collections, in a manner that will...

  • Front Desk Agent

    4 weeks ago

    Pigeon Forge, United States Cambria Suites Pigeon Forge Full time

    Job DescriptionJob DescriptionAre you a hard working "PEOPLE PERSON"? Look no further!! Join our award-winning company as a FRONT DESK AGENT! We want your smiling face and positive attitude, representing the beautiful and BRAND-NEW Cambria Suites in Pigeon Forge, TN! Take advantage of this outstanding opportunity, for a career in the hospitality industry!...

  • Guest Services Supervisor

    2 weeks ago

    Pigeon Forge, United States Bluegreen Vacations Full time

    Laurel Crest Resort ,located in Pigeon Forge, TN is seeking an outgoing Front Desk Supervisor. Apply today, hiring immediately!  Address: 2628 Laurel Crest Lane Pigeon Forge, TN 37863Be part of a team committed to creating lasting vacation memories! #PowerOfVacation As the Front Desk Supervisor, you will be responsible for supervising the front office team...

  • Duty Manager

    9 hours ago

    Pigeon Forge, Tennessee, United States Music Road Resort Full time

    Job SummaryThe Music Road Resort is seeking a highly skilled and experienced Duty Manager to join our team. As a key member of our front desk operations, you will be responsible for providing exceptional guest service, leading a team of staff, and ensuring the smooth operation of our resort.Key ResponsibilitiesLeadership and Team ManagementDirect and...

  • Resort Operations Manager

    3 days ago

    Pigeon Forge, Tennessee, United States Music Road Resort Full time

    Job SummaryThe Music Road Resort is seeking a highly skilled and experienced Resort Operations Manager to join our team. As a key member of our management team, the Resort Operations Manager will be responsible for providing exceptional front desk service to our guests and responding to their needs, requests, and complaints.Key ResponsibilitiesDirect staff...

  • General Application

    3 days ago

    Pigeon Forge, Tennessee, United States Frizzle Chicken Cafe Full time

    We are seeking dynamic and energetic individuals to join our restaurant team at Frizzle Chicken Cafe. Our restaurant offers a variety of career opportunities in different departments, including front-of-house and back-of-house positions. If you are interested in working in a fast-paced and dynamic environment, please consider submitting your application. We...

  • General Application

    3 days ago

    Pigeon Forge, Tennessee, United States Frizzle Chicken Cafe Full time

    We are seeking dynamic and energetic individuals to join our restaurant team at Frizzle Chicken Cafe. Our restaurant offers a variety of departments to work in, including front-of-house and back-of-house positions. If you are interested in working in a fast-paced environment and are looking for a career in the food service industry, we encourage you to...

  • Executive Housekeeping Supervisor

    24 minutes ago

    Pigeon Forge, United States Gibson Hotel Management Full time

    Job DescriptionWe are seeking a highly skilled and experienced Executive Housekeeping Supervisor to join our team at Gibson Hotel Management. As a key member of our housekeeping department, you will be responsible for leading a team of housekeepers to ensure the highest level of cleanliness and customer satisfaction.Key Responsibilities:Team Leadership:...

  • Executive Housekeeper

    3 weeks ago

    Pigeon Forge, United States Gibson Hotel Management Full time $17 - $19

    Job DescriptionJob DescriptionARE YOU A DYNAMIC LEADER?? A TEAM PLAYER?? DO YOU ENJOY HELPING PEOPLE SUCCEED?? ARE YOU LOOKING TO ADVANCE YOUR CAREER WITH A GROWING COMPANY? IF YOU ANSWERED "YES" TO ALL OF THE ABOVE QUESTIONS, THEN WE ARE LOOKING FOR YOU!! We have an exciting opportunity within our housekeeping department, come join our BEAUTIFUL hotel in...

Front Desk Host

2 months ago

Pigeon Forge, United States Herschend Family Entertainment Full time

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a Front Desk Hostwho will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Front Desk Host checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The purpose of the Front Desk Host is to assist Resort guests with any needs or questions that arise during check-in and check-out while providing a personalized and excellent customer service. Efficient and courteous operation of all front desk duties and responsibilities, adhere to company policy and procedures.

Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

  • Welcome guests in a friendly, upbeat and positive manner, solves minor problems, and ensures guests have a great stay
  • Enters data into computer, including some minor accounting functions
  • Registers guests in and out of the conference center/resort
  • Establishes and secures proper guest credit. Handles any billing questions and inquiries
  • Utilizes customer service skills to help solve guest-related problems within scope of authority
  • Answers and directs all incoming calls and in-house calls received on the main switchboard console promptly and efficiently. Takes messages as required and delivers accordingly
  • Makes hospitality calls for new arrivals nightly
  • Performs all accounting duties including posting charges, account settlements, and shift closing
  • Maintains the front lobby area, ensuring cleanliness at all times
  • Coordinates guest recreation as needed. Assists Conference Planning staff as needed
  • Maintains accurate daily event information
  • Maintains daily posting of event sheet
  • Maintains supply of informational brochures, flyers, and maps
  • Maintains current knowledge of events in the area, points of interest, and services in the area
  • Comprehensive knowledge the park hours and special events
Management reserves the right to change and/or add to these duties at any time

Education and Experience Required
  • Basic computer knowledge and usage preferred
  • At least six (6) months directly related front desk experience required
  • Previous experience in a hospitality environment strongly preferred
  • High school diploma or equivalent
  • Must be at least 18 years of age
  • Must be able to successfully pass a background check and drug screen
Knowledge, Skills, and Abilities
  • Must display and live outLead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
  • Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
  • Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work
  • Must be self-motivated and disciplined
  • Must be able to prioritize and complete work assignments on a timely basis
  • Must maintain strict confidentiality and judgment regarding privileged information
  • Must be committed to continuous improvement
  • Must have professional appearance with good personal hygiene
  • Must promote and support a "team" work environment by cooperating and helping co-workers
  • Must be able to be productive in a fast-paced, dynamic environment
  • Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
  • Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
  • Must show appreciation of others
  • Able to perform duties consistent with creating a safe and secure environment for hosts and guests
  • Able to add, subtract, multiply and divide with accuracy
  • Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
  • Able to get along with other employees to work out problems and resolve conflict
  • Able to comprehend instructions and retain information
  • Able to be flexible to handle frequent changes in priorities
  • Able to communicate effectively using standard English grammar and punctuation
  • Able to tolerate various temperatures while working outdoors
  • Able to operate/drive a company vehicle with valid TN driver's license and insurance
  • Able to meet the physical demands of the job
  • Able to lift at least 25 pounds
  • Able to stand majority of theshift


The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.