Front Desk Agent
4 weeks ago
- Greet and processes guests as they check-in/out
- Complete registration, secure payment, verify billing and adjust billing as needed
- Confirm guest information, room rate, selection of room(s)
- Code electronic keys
- Assist guests with reservations and requests in a friendly, professional, and timely manner
- Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
- Provide high standards of quality to ensure guest satisfaction
- Anticipate guests’ needs and consistently exceed their expectations
- Implement creative solutions as needed while complying with brand standard
- Demonstrate a thorough knowledge of hotel information including but not limited to:
- Hotel Information
- Room categories
- Room rates
- Packages
- Promotions
- Build strong relationships with guests, clients and groups while maintaining professional integrity
- Possess knowledge of local area to answer guest questions
- Guest service experience with Choice Advantage preferred
- Attention to detail
- Team player
- Organizational skills
- Professional written and verbal communication
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Front Desk Agent
4 months ago
Pigeon Forge, United States Residence Inn Pigeon Forge Full timeJob DescriptionJob DescriptionAre you a hard working "PEOPLE PERSON"? Look no further!! Join our award-winning company as a FRONT DESK AGENT! We want your smiling face and positive attitude, representing the Residence Inn Pigeon Forge, TN! Take advantage of this outstanding opportunity, for a career in the hospitality industry! Cultivate relationships in an...
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Front Desk Agent
4 months ago
Pigeon Forge, United States Fairfield Inn and Suites Pigeon Forge Full timeJob DescriptionJob DescriptionAre you a hard working "PEOPLE PERSON"? Look no further!! Join our award-winning company as a FRONT DESK AGENT! We want your smiling face and positive attitude, representing Fairfield Inn and Suites in Pigeon Forge, TN! Take advantage of this outstanding opportunity, for a career in the hospitality industry! Cultivate...
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Front Desk Agent
1 week ago
Pigeon Forge, United States Bluegreen Vacations Full timeLaurel Crest Resort located in Pigeon Forge, TN is seeking a Front Desk Associate. Hiring Immediately, apply today! Compensation: Starting from $16.15 per hour, Bi Weekly Pay Schedule: Full Time and Seasonal openings, Combination of pm shifts (2:30pm to 11:00pm) and Mid-Shift (10am to 6pm or 11am to 7pm) coverage, weekend availability needed...
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Front Desk Representative
3 days ago
Pigeon Forge, United States Fairfield Inn and Suites Pigeon Forge Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairfield Inn and Suites Pigeon Forge. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-In/Check-Out: Greet...
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Front Desk Agent
4 weeks ago
Pigeon Forge, United States Bluegreen Vacations Full timeLaurel Crest Resort located in Pigeon Forge, TN is seeking a Front Desk Associate. Hiring Immediately, apply today! Compensation: Starting from $16.15 per hour, Bi Weekly PaySchedule: Full Time and Seasonal openings, Combination of pm shifts (2:30pm to 11:00pm) and Mid-Shift (10am to 6pm or 11am to 7pm) coverage, weekend availability...
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Front Desk Agent
2 months ago
Pigeon Forge, United States Bluegreen Vacations Full timeLaurel Crest Resort located in Pigeon Forge, TN is seeking a Front Desk Associate. Hiring Immediately, apply today! Compensation: Starting from $16.15 per hour, Bi Weekly PaySchedule: Full Time and Seasonal openings, Combination of pm shifts (2:30pm to 11:00pm) and Mid-Shift (10am to 6pm or 11am to 7pm) coverage, weekend availability...
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Front Desk Representative
4 days ago
Pigeon Forge, United States Residence Inn Pigeon Forge Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Pigeon Forge. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-In/Check-Out: Greet and...
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Front Desk Representative
2 days ago
Pigeon Forge, United States Cambria Suites Pigeon Forge Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Cambria Suites Pigeon Forge. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-In/Check-Out: Greet and...
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Front Desk Agent
2 weeks ago
Pigeon Forge, United States Bluegreen Vacations Full timeLaurel Crest Resort located in Pigeon Forge, TN is seeking a Front Desk Associate. Hiring Immediately, apply today! Compensation: Starting from $16.15 per hour, Bi Weekly Pay Schedule: Full Time and Seasonal openings, Combination of pm shifts (2:30pm to 11:00pm) and Mid-Shift (10am to 6pm or 11am to 7pm) coverage, weekend availability needed Location:...
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Front Desk Representative
5 days ago
Pigeon Forge, Tennessee, United States Bluegreen Vacations Full timeJob Summary:We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Bluegreen Vacations. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Guest Service: Greet and check-in guests, provide...
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Front Desk/Reservations Agent
3 months ago
Pigeon Forge, United States Music Road Resort Full timeDescription JOB OVERVIEW Responsible for answering and transferring phone calls, checking guests in and out of the hotel, taking reservations, and interacting with guests to provide the best quality service possible. Performs sales and customer service functions related to guest registration, reservations, and revenue collections, in a manner that will...
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Front Desk Representative
1 day ago
Pigeon Forge, Tennessee, United States Bluegreen Vacations Full timeJob Summary:We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Bluegreen Vacations. As a key member of our resort staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of memorable.Key Responsibilities:Guest Services: Greet and check-in...
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Front Desk Manager
1 week ago
Pigeon Forge, United States Bluegreen Vacations Full timeMill Springs Lodge, located in Pigeon Forge, TN is seeking a Front Desk Manager. The manager will be responsible for the daily operations of the Front Office Department. Address: 2628 Laurel Crest Lane, Pigeon Forge, TN Compensation: Base Salary plus 15% bonus potential Be part of a team committed to creating lasting vacation memories!...
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Front Desk Manager
7 days ago
Pigeon Forge, United States Bluegreen Vacations Full timeMill Springs Lodge, located in Pigeon Forge, TN is seeking a Front Desk Manager. The manager will be responsible for the daily operations of the Front Office Department. Address: 2628 Laurel Crest Lane, Pigeon Forge, TN Compensation: Base Salary plus 15% bonus potential Be part of a team committed to creating lasting vacation memories! #PowerOfVacation ...
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Front Desk Manager
2 days ago
Pigeon Forge, Tennessee, United States Bluegreen Vacations Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Bluegreen Vacations. As a key member of our Front Office Department, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience.Key ResponsibilitiesGuest Service: Provide warm and welcoming greetings to...
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Front Desk Host
2 days ago
Pigeon Forge, United States Herschend Family Entertainment Full timeAt Dollywood Parks & Resorts, we create memories worth repeating. We do this every day at Dollywood Resorts, which include over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our future plans include growing our resort footprint to over 1200 rooms across five resorts at Dollywood. Ask anyone who has...
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Guest Services Supervisor
3 weeks ago
Pigeon Forge, United States Bluegreen Vacations Full timeLaurel Crest Resort ,located in Pigeon Forge, TN is seeking an outgoing Front Desk Supervisor. Apply today, hiring immediately! Address: 2628 Laurel Crest Lane Pigeon Forge, TN 37863Be part of a team committed to creating lasting vacation memories! #PowerOfVacation As the Front Desk Supervisor, you will be responsible for supervising the front office team...
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Duty Manager
4 days ago
Pigeon Forge, Tennessee, United States Music Road Resort Full timeJob SummaryThe Music Road Resort is seeking a highly skilled and experienced Duty Manager to join our team. As a key member of our front desk operations, you will be responsible for providing exceptional guest service, leading a team of staff, and ensuring the smooth operation of our resort.Key ResponsibilitiesLeadership and Team ManagementDirect and...
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Resort Operations Manager
6 days ago
Pigeon Forge, Tennessee, United States Music Road Resort Full timeJob SummaryThe Music Road Resort is seeking a highly skilled and experienced Resort Operations Manager to join our team. As a key member of our management team, the Resort Operations Manager will be responsible for providing exceptional front desk service to our guests and responding to their needs, requests, and complaints.Key ResponsibilitiesDirect staff...
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Manager on Duty
12 hours ago
Pigeon Forge, United States Bluegreen Vacations Full timeLaurel Crest Resort and Mill Springs Lodge located in Pigeon Forge, TN, is seeking a Dual Evening Manager on Duty. Apply today; we are hiring immediately! Location: 2628 Laurel Crest Lane, Pigeon Forge, TN 37863 Compensation: Competitive base salary + annual bonus potentialBe part of a team committed to creating lasting vacation memories!...