Front Office Coordinator

3 weeks ago


Richmond, United States CareerBuilder Full time

Job Description
Established in 1995,Richmond Hearing Doctors is a well-established and growing audiology practice with two offices in Virginia. They are currently looking for a meticulous and compassionate

Front Office Coordinator

to join their team-oriented group.

As the first point of contact with patients, responsibilities include managing and making appointments while nurturing patients' trust and loyalty.

The ideal

Front Office Coordinator

candidate exhibits the ability to work in a fast-paced environment, multitask without compromising patient care quality, and be detailed oriented, especially when inputting data.

Responsibilities
Scheduling and rescheduling appointments.
Ensuring patients receive exceptional customer service.
Answering and making phone calls and responding to emails.
Verifying Insurance of patients
Documenting in telephone notes and entering in data.
Pre-registering patients for hearing healthcare visits.
Contacting patients, scheduling overdue appointments, and reminding them of upcoming appointments.
Assisting in managing medical billing.

Requirements
Proficient in Microsoft Office, Word, Excel, and Outlook
Exceptional time management, interpersonal, verbal, and written communication skills
Proactive and organized with the ability to multitask
A high degree of attention to detail is required

Benefits
Comprehensive Health Care (Medical, Dental, and Vision)
Matching 401K
PTO
Opportunity for Growth

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