Front Desk Professional/Manager

2 months ago


Richmond, United States Long Meadows Family Dentistry Full time
Dental Office Front Desk Professional

Responsibilities:
  • Maintain phones, greet and check in/out patients.
  • Maintain a full schedule of patients daily.
  • Assist patients with understanding and accepting their clinical diagnosis.
  • Coordinate financial agreements for the patient's financial responsibility of dental treatment.
  • Check and respond to voicemails and emails left for the office.
  • Insurance eligibility verification.
  • Submit electronic and manual claims.
  • Enter insurance payments and explanation of benefits into patient charts.
  • Appeal denied claims.
  • Monitor the insurance aging report and follow-up on Account Receivables.
  • Manage daily transactions including patient payments and insurance receipts.
  • Send patient statements in cases that it is warranted.
  • Miscellaneous administrative duties.

Required Experience:
  • Bilingual preferred.
  • A minimum of 2 years experience in dental office.
  • Proficiency in Eaglesoft/ Open Dental preferred.

Required Skills:
  • Teamwork: Work to develop friendly and supporting team atmosphere.
  • Adaptability: Adapts to change in direction to support changing priorities.
  • Communication: Expresses ideas clearly and concisely.
  • Self-Management: Ability to multi-task and exhibit good time management and organization skills to maximize productivity.
  • Functions effectively under pressure.


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