Current jobs related to Patient Service Representative - Portland - MaineHealth


  • Portland, United States University of New England Full time

    The Patient Service Representative (PSR) is responsible for front office operations, including scheduling and coordinating patient care and insurance verification. Receives the patient/student by greeting and welcoming them to the Student Health Cent Patient, Representative, Service, Operations, Health, Retail, Staff


  • Portland, Oregon, United States ZOLL LifeVest Full time

    Job Title: Patient Service RepresentativeAt ZOLL LifeVest, we are seeking a highly skilled and compassionate Patient Service Representative to join our team. As a Patient Service Representative, you will play a vital role in training patients on the use of the LifeVest wearable defibrillator.Key Responsibilities:Train patients and caregivers on the proper...


  • Portland, Oregon, United States Providence Health & Service Full time

    Job SummaryWe are seeking a highly skilled Patient Service Specialist to join our team at Providence Health & Services. As a Patient Service Specialist, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a positive experience for all.Key ResponsibilitiesNavigate multiple complex data systems...


  • Portland, Oregon, United States Providence Health & Service Full time

    Job DescriptionThe Patient Services Specialist plays a vital role in maintaining a high level of patient satisfaction by providing exceptional customer service. This position is the first point of contact for patients or visitors in person or by phone, and requires strong communication and interpersonal skills.Key Responsibilities:Navigates multiple complex...


  • Portland, Oregon, United States Neighborhood Health Center Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Neighborhood Health Center. As a Patient Service Representative, you will be the first point of contact for patients, answering incoming medical-related calls, scheduling appointments, and providing exceptional...


  • Portland, Maine, United States Spectrum Healthcare Partners Full time

    Job Title: Patient Service RepresentativeSpectrum Healthcare Partners is a leading multi-specialty physician-owned organization in Maine, providing exceptional patient care and services. We are seeking a highly skilled and compassionate Patient Service Representative to join our team.Job Summary:The Patient Service Representative will be responsible for...


  • Portland, Maine, United States Spectrum Healthcare Partners Full time

    Job SummarySpectrum Healthcare Partners is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our physicians and clinical staff.Key ResponsibilitiesGreets patients and visitors in a...


  • Portland, Maine, United States Northern Light Health Full time

    Job Title: Patient Service RepresentativeJob Summary:We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Northern Light Health. As a key member of our clinical office team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.Key...


  • Portland, Maine, United States Spectrum Healthcare Partners Full time

    Job SummarySpectrum Healthcare Partners is seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesGreets patients and visitors in a professional and...


  • Portland, Oregon, United States Vancouver Clinic Full time

    Job Title: Patient Services RepresentativeVancouver Clinic is seeking a highly skilled and customer-focused Patient Services Representative to join our team. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Welcome and greet...


  • Portland, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Patient Service Representative in the healthcare industry This role is based in Portland, Maine, United States and will be an integral part of our team, handling a high volume of patient interactions on a daily basis. As a Patient Service Representative, you will be...


  • Portland, Maine, United States Northern Light Health Full time

    Job Title: Patient Service RepresentativeJob Summary:We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Northern Light Mercy Hospital. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our physicians and...


  • Portland, Oregon, United States Providence Service Full time

    About the RoleAs a Customer Support/HME Sales Representative at Providence Home Services Oregon, you will play a vital role in providing exceptional service to our patients and customers. Your primary responsibility will be to perform 'service order resolution' activities on accounts for Providence HME Satellite sales facilities.We are committed to...


  • Portland, Oregon, United States Providence Health & Service Full time

    Job SummaryThe Patient Relations Representative plays a critical role in maintaining high patient satisfaction by providing exceptional customer service. This position is responsible for rooming patients, conducting occupational testing, and providing administrative support to the healthcare team.Key ResponsibilitiesProvide exceptional customer service to...


  • Portland, Oregon, United States Providence Health & Service Full time

    Job SummaryThe Patient Relations Representative plays a vital role in maintaining a high level of patient satisfaction by providing exceptional customer service. This position is the first point of contact for patients or visitors in person or by phone, requiring strong communication and interpersonal skills.Key ResponsibilitiesProvide exceptional customer...


  • Portland, Maine, United States MaineHealth Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at MaineHealth. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesProvide excellent customer service to patients and familiesSchedule appointments...


  • Portland, Oregon, United States Vancouver Clinic Full time

    Lead Patient Services RepresentativeVancouver Clinic is seeking a highly skilled and experienced Lead Patient Services Representative to join our team. This role will serve as a subject matter expert in patient scheduling, insurance, registration, and training of team members in core processes.Key Responsibilities:Monitor work for adherence to established...


  • Portland, Maine, United States Northern Light Health Full time

    Job Summary:This role is responsible for providing exceptional patient care and administrative support to our medical office team. As a Patient Service Representative, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience. You will be responsible for managing patient schedules, coordinating appointments,...


  • Portland, Oregon, United States Neighborhood Health Center Full time

    Job Title: Patient Service Representative IJoin Neighborhood Health Center as a Patient Service Representative I and be part of a team dedicated to providing exceptional patient care. As a key member of our administrative team, you will be responsible for answering incoming medical-related calls, scheduling appointments, and providing top-notch customer...


  • Portland, Maine, United States Spectrum Healthcare Partners Full time

    Job SummarySpectrum Healthcare Partners is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our physicians and clinical staff.Key Responsibilities:Greets patients and visitors in...

Patient Service Representative

3 months ago


Portland, United States MaineHealth Full time

Patient Service Representative - Trellis Health At Trellis Health, we are on a mission to transform primary care. We seek a Patient Service Representativewho is not just skilled in their role but is passionate about pioneering innovative healthcare solutions. As part of a start-up subsidiary of Maine Health, you will play a crucial role in shaping our clinical practices and patient experiences from the ground up. This position requires flexibility, a high level of autonomy, and a proactive approach to both problem-solving and patient care. The role of a patient service representative (PSR) involves a range of responsibilities aimed at ensuring smooth operations and positive patient experiences within a healthcare setting. Greeting Patients: The PSR sets the tone for patient interactions by welcoming them in a friendly and courteous manner. This initial contact helps establish a positive rapport and puts patients at ease. Answering Telephones: Managing incoming calls is crucial for effective communication within the healthcare facility. The PSR handles inquiries from patients, caregivers, and other stakeholders promptly and professionally. Scheduling Appointments: Efficient appointment scheduling is essential for optimizing patient flow and minimizing wait times. The PSR manages appointment bookings, ensuring proper allocation of resources and timely access to healthcare services. General Office Duties: Beyond patient-facing tasks, the PSR may be responsible for various administrative duties such as filing paperwork, maintaining records, and assisting with office organization. Flexibility and multitasking skills are valuable in this aspect of the role. Patient Data Management: Accuracy and confidentiality are paramount when handling patient information. The PSR collects, verifies, enters, and monitors patient data while adhering to federal, state, and organizational confidentiality policies. Championing Customer Service and Problem Resolution: In addition to routine responsibilities, the PSR is essential in upholding Trellis Health's commitment to exceptional customer service. This role involves actively listening to, empathetically responding to, and effectively resolving patient inquiries and concerns. By ensuring each interaction is handled with care and professionalism, the PSR enhances patient satisfaction and reinforces the welcoming and supportive atmosphere of our clinic. By performing these duties diligently, the PSR contributes to the overall efficiency and effectiveness of healthcare delivery while upholding standards of professionalism and confidentiality. Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High school graduate or equivalent preferred. License/Certifications: N/A Experience: Previous office experience with medical office experience helpful. Knowledge and skills in using office equipment. Must be caring and empathetic and empathetic and have great listening skills. Excellent organizational skills with the ability to accomplish multiple tasks. Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone. Ability to read, understand and follow oral and written instructions. Ability to maintain confidentiality. Ability to work independently and as a team member with minimal direct supervision. Ability to maintain a professional manner even under stressful situations. Additional Information MaineHealth is a health system whose members and affiliates include hospitals, physician practices, long-term care facilities, home care agencies, and support services. Learn more about this system at www.mainehealth.org Summary Position Summary At Trellis Health, we are on a mission to transform primary care. We seek a Patient Service Representativewho is not just skilled in their role but is passionate about pioneering innovative healthcare solutions. As part of a start-up subsidiary of Maine Health, you will play a crucial role in shaping our clinical practices and patient experiences from the ground up. This position requires flexibility, a high level of autonomy, and a proactive approach to both problem-solving and patient care. The role of a patient service representative (PSR) involves a range of responsibilities aimed at ensuring smooth operations and positive patient experiences within a healthcare setting. Greeting Patients: The PSR sets the tone for patient interactions by welcoming them in a friendly and courteous manner. This initial contact helps establish a positive rapport and puts patients at ease. Answering Telephones: Managing incoming calls is crucial for effective communication within the healthcare facility. The PSR handles inquiries from patients, caregivers, and other stakeholders promptly and professionally. Scheduling Appointments: Efficient appointment scheduling is essential for optimizing patient flow and minimizing wait times. The PSR manages appointment bookings, ensuring proper allocation of resources and timely access to healthcare services. General Office Duties: Beyond patient-facing tasks, the PSR may be responsible for various administrative duties such as filing paperwork, maintaining records, and assisting with office organization. Flexibility and multitasking skills are valuable in this aspect of the role. Patient Data Management: Accuracy and confidentiality are paramount when handling patient information. The PSR collects, verifies, enters, and monitors patient data while adhering to federal, state, and organizational confidentiality policies. Championing Customer Service and Problem Resolution: In addition to routine responsibilities, the PSR is essential in upholding Trellis Health's commitment to exceptional customer service. This role involves actively listening to, empathetically responding to, and effectively resolving patient inquiries and concerns. By ensuring each interaction is handled with care and professionalism, the PSR enhances patient satisfaction and reinforces the welcoming and supportive atmosphere of our clinic. By performing these duties diligently, the PSR contributes to the overall efficiency and effectiveness of healthcare delivery while upholding standards of professionalism and confidentiality. Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High school graduate or equivalent preferred. License/Certifications: N/A Experience: Previous office experience with medical office experience helpful. Knowledge and skills in using office equipment. Must be caring and empathetic and empathetic and have great listening skills. Excellent organizational skills with the ability to accomplish multiple tasks. Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone. Strong computer skills. Ability to read, understand and follow oral and written instructions. Ability to maintain confidentiality. Ability to work independently and as a team member with minimal direct supervision. Ability to maintain a professional manner even under stressful situations. Additional Information MaineHealth is a health system whose members and affiliates include hospitals, physician practices, long-term care facilities, home care agencies, and support services. Learn more about this system at www.mainehealth.org MaineHealth policy requires all care team members to be vaccinated, including for Covid-19 and influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law. MaineHealthvalues diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state lawsprohibit discrimination in employment because of race, color, national origin, religion, age, sex,sexual orientation, disability or veteran status. #J-18808-Ljbffr