Patient Services Specialist

1 month ago


Portland, Oregon, United States Providence Health & Service Full time
Job Summary

The Patient Relations Representative plays a critical role in maintaining high patient satisfaction by providing exceptional customer service. This position is responsible for rooming patients, conducting occupational testing, and providing administrative support to the healthcare team.

Key Responsibilities
  • Provide exceptional customer service to patients and visitors
  • Room patients and conduct occupational testing
  • Assist with administrative tasks and data entry
  • Collaborate with the healthcare team to ensure seamless patient care
Requirements
  • 1 year customer service experience or successful completion of Providence internship
  • Basic experience with electronic medical records and/or computerized billing systems
  • Medical terminology experience
  • Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience
Why Work with Providence?

Providence offers a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits, life insurance, disability insurance, time off benefits, and much more. Our team is dedicated to providing exceptional patient care and working together to achieve our mission of caring for everyone, especially the most vulnerable in our communities.



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