Patient Services Coordinator

3 weeks ago


Portland, Oregon, United States Providence Health & Service Full time

Job Summary

The Patient Relations Representative plays a vital role in maintaining a high level of patient satisfaction by providing exceptional customer service. This position is the first point of contact for patients or visitors in person or by phone, requiring strong communication and interpersonal skills.

Key Responsibilities

  • Provide exceptional customer service to patients and visitors
  • Room patients for occupational testing and other medical procedures
  • Assist with medical records and billing
  • Collaborate with healthcare teams to ensure seamless patient care

Requirements
  • 1 year of customer service experience
  • Successful completion of Providence internship
  • Preferred qualifications: 1 year of medical office or healthcare experience, basic experience with electronic medical records and/or computerized billing systems, medical terminology experience

About Providence
Providence is a comprehensive health care organization serving more people, advancing best practices, and continuing its 100-year tradition of serving the poor and vulnerable. We are proud to be an Equal Opportunity Employer, committed to creating an inclusive workplace where diversity is valued and everyone is essential, heard, and respected.

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