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Field Service Project Manager

4 months ago

Jonesboro, United States Duravant Full time
Job Details

Level
Experienced

Job Location
Jonesboro, AR

Position Type
Full Time

Education Level
2 Year Degree

Travel Percentage
Up to 25%

Job Shift
Day

Job Category
Manufacturing

SupportPro is Duravant's brand for service, our customer's global source for parts and service support. We are a connected service organization for the operating companies under the Duravant family. SupportPro becomes a partner to our customers for equipment support and performance optimization on a global scale, with a diverse portfolio of service and support offerings. This fast-growing organization aims to be the premier customer support organization and offers the right candidate the opportunity to help build and shape this growth engine while having the backing of a parent organization.

SupportPro has an immediate opening for a Field Service Project Manager. This position will be based at FMH Conveyors in Jonesboro.

POSITION SUMMARY:

The Field Service Project Manager position will be responsible for all aspects of installation projects from quoting through completion of installation and startup. This will include participating in project kick off calls, writing scopes of work for installers, tracking project status, communicating plans with customers, supplying all pertinent information to installers, weekly reporting on project status, etc.

ESSENTIAL RESPONSIBILITIES:
  • Manage cost of projects to ensure they remain in budget
  • Work with other Duravant OCs and/or third-party contractors to adequately staff for projects
  • Technical understanding of equipment
  • Ability to manager subcontractors and remote teams
  • Ability to read and interpret layout drawings
  • Ability to manage tight deadlines
  • Make periodic site visits to review project progress, as necessary.
  • Participate in system commissioning and project acceptance
  • Strong communication and negotiation skills
  • Work within a teamwork oriented and collaborative environment
  • Ensure quality standards maintained across all areas of responsibility
  • Demonstrate high attention to detail, solid organization, project management and planning skills.
  • Understanding of work methods and material handling equipment
  • Define initiatives to improve quality and/or productivity such as new engineering methodologies within the team.
  • Other duties as assigned
POSITION REQUIREMENTS:
  • EXPERIENCE: 2 - 5 years related Project Management experience in automation, conveyor systems or industrial equipment.
  • Must be proficient with a variety of computer systems (ERP systems, AutoCAD, Microsoft Office Suite and project management software)
  • Must be able to make decisions and solve complex problems.
  • Strong analytical and problem solving skills and effective written and verbal communication skills.
  • Excellent time management skills.
  • Self-starter with the ability to work independently in a dynamic, fast-paced environment
  • Excellent phone skills as well as strong written and verbal communication skills
  • Able to travel up to 50%
Why Join Our Team?
  • We offer competitive wages
  • Shared company-paid premium health benefits with 401(k)
  • Paid holidays and Paid Time Off
  • Driven Team Members: We have a cross-functional, collaborative environment, focused on delivering results
  • Core Values: Teamwork, Respect, Integrity, Winning Spirit, and Sense of Urgency
  • Culture: We are driven by our number one asset our employees, and their successes
  • Doing Good: We love to be active members of our community We have several volunteer opportunities throughout the year.


PHYSICAL REQUIREMENTS:

Able to stand, walk, bend, twist and reach with arms and hands. Good visual acuity to see computer screens and read fine print on a variety of reports

WORK ENVIRONMENT:

Office & factory shop floor

ADDITIONAL INFORMATION:

FMH Conveyors, a member of the Duravant family of operating companies, designs and manufactures products and services for truck loading and unloading applications. The NestaFlex and BestFlex brands lead the market in flexible gravity and powered conveyors, while MaxxReach and BestReach are the premier brands in telescopic and rigid conveyor systems. Known worldwide for their durability and reliability, FMH Conveyors products are engineered to support material handling applications for distribution centers, e-commerce, parcel post, retail stores, and a variety of manufacturers to help maximize productivity and increase efficiency.